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"Happy with reception, everything went smoothly. Room was great , enjoyed the views. Had some nice meals and the breakfast was also good. The only dislike we were not told the room would not be made up on the following day of our stay or they forgot. Would have liked to have been told at the start. ..."

"Let’s start with the positives. The bed was probably one of the most comfortable beds I have slept on. The staff were great, some were annoying. The facilities is tired, there is no pride in the up keep. The staff wanted us to pay $50 for a cabana that was still dirty with black plastic straws and ..."

"Pleasant stay very relaxing great location on the Gold Coast would recommend and stay again"

"Great customer service, clean and comfortable. Would stay again."

"Very central hotel right in the action of Cavil Ave."

"Location of property was easy to get to, staff were helpful and the room was immaculate! Had also a tv that supported Netflix which was good to see as some other hotels have quite dated tv’s that don’t."

"Very good. Very comfortable and clean. I like the WIFI and it is excellent."

"Utterly surprised with our short stay. We decided to stay 2 nights in surfers paradise so we could take our son to the theme parks. We booked last minute and we’re left with not many options during the school holidays. I don’t think we would have chosen this hotel initially but we were surprised ..."

"We had stayed in Novotel previously and hence we returned to stay here , coz it's easy access to beach, esplanade, and shops cafes and food places. Easy access to public transport- Trains and Trams. Overall always a pleasing experience staying at Novotel SP."

"Loved the ground level unit and view of lagoon. The bed linen/pillows smelled a bit awful."