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Novotel Surfers Paradise

4.5 star property
Sun-drenched luxury just steps away from Cavill Avenue

Photo gallery for Novotel Surfers Paradise

View from room
Outdoor pool, a heated pool, pool loungers
Exterior
Penthouse, 4 Bedrooms
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Housekeeping
  • Pool
  • Bar
The current price is AU$189
includes taxes & fees
29 June - 30 June

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room, 1 King Bed, Jetted Tub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 4 Bedrooms

Penthouse, 4 Bedrooms

Penthouse, 4 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, 2 Double Beds

7.8 out of 10
Good
(56 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(41 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Multiple Beds (Family)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, Multiple Beds (Family)

8.0 out of 10
Very good
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(43 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(25 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds (Family)

Family Room, Multiple Beds (Family)

Family Room, Multiple Beds (Family)

8.2 out of 10
Very good
(30 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 1 King Bed, Jetted Tub, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Jetted Tub, Ocean View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

8.2 out of 10
Very good
(16 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Slingshot - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • Chevron Renaissance - 5 min walk - 0.5 km
  • SkyPoint Observation Deck - 5 min walk - 0.5 km

Getting around

  • Cypress Avenue Station - 9 min walk
  • Varsity Lakes Station - 15 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • ‪Surfers Paradise Beergarden - ‬2 min walk
  • ‪Love Italy - ‬3 min walk
  • ‪Surfers Paradise Surf Life Saving Club - ‬1 min walk
  • ‪Milky Lane - ‬2 min walk
  • ‪Baskin-Robbins - ‬2 min walk

About this property

Novotel Surfers Paradise

Luxury hotel near Cavill Avenue
Slingshot and Surfers Paradise Beach are located near Novotel Surfers Paradise, which provides a poolside bar, a terrace and a shopping centre on-site. For some rest and relaxation, visit the hot tub. The on-site restaurant, BLVD Cafe & Bar, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court and self-parking (surcharge)
  • Express check-out, a front desk safe and a computer station
  • Smoke-free property, multilingual staff and a banquet hall
  • Guest reviews say great things the breakfast, beach locale and helpful staff
Room features
All 408 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 49-inch flat-screen TVs with cable channels
  • Balconies, mini fridges and free infant beds

Languages

Chinese (Mandarin), English, Filipino, Japanese, Portuguese, Spanish, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 30 to 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BLVD Cafe & Bar
  • Breakfast on 1

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Shopping centre

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,749 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Handrails in stairways
  • Lever door handles
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 36 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
During the renovation period (now - September 30, 2025), the swimming pool will be open limited hours on weekdays (4-10 PM); weekend and school holiday pool access remains unchanged.

Renovations and closures

The property will be renovating from 15 April 2024 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
  • Covered self-parking fee: AUD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor
Grand Chancellor Surfers Paradise
Novotel Surfers Paradise Hotel
Surfers Paradise Grand Chancellor
Hotel Grand Chancellor Surfers Paradise Gold Coast
Novotel Surfers Paradise Hotel
Novotel Surfers Paradise Surfers Paradise
Novotel Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

Does Novotel Surfers Paradise have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. The property will be renovating the swimming pool from April 15 2024 until September 30 2025 (completion date subject to change).

How much does it cost to stay at Novotel Surfers Paradise?

As of 22 June 2025, prices found for a 1-night stay for 2 adults at Novotel Surfers Paradise on 29 June 2025 start from AU$189.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Surfers Paradise pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Surfers Paradise?

Self-parking is available for AUD 25 per day. Limited spots are available.

What time is check-in at Novotel Surfers Paradise?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Surfers Paradise?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Surfers Paradise located?

Located in Surfers Paradise, this luxury hotel is steps away from Slingshot and Cavill Avenue. Surfers Paradise Beach and The Star Gold Coast are also within 3 miles (5 km). Cypress Avenue Station is 9 minutes by foot and Florida Gardens station is 21 minutes.

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Novotel Surfers Paradise Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 525 out of 1236 reviews
Rating 8 - Good. 356 out of 1236 reviews
Rating 6 - Okay. 195 out of 1236 reviews
Rating 4 - Poor. 88 out of 1236 reviews
Rating 2 - Terrible. 72 out of 1236 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Great location and rooms
Stayed 2 nights in Apr 2025

6/10

Comfortable beds,
Stayed 5 nights in Jun 2025

10/10

Fantastic room in a great location central to everything and right near the beach!
Stayed 5 nights in Feb 2025

6/10

Central to all shops and tourist attractions
Stayed 2 nights in May 2025

10/10

Perfect location with quiet rooms, great staff and a great price
Stayed 10 nights in Mar 2025

10/10

Hotel is in a great location, close to the beach and shops.
Stayed 1 night in Mar 2025

10/10

Great location, easy check in and out. Perfect stay!
Stayed 2 nights in Feb 2025

10/10

Very nice place to stay
Stayed 2 nights in Jan 2025

10/10

Convenient, good value for money. Property dated, but clean and fictional (and now in the process of receiving a complete update I understand)
Stayed 2 nights in Apr 2025

8/10

Beautiful
Stayed 2 nights in Apr 2025

8/10

Walkable to shops and beach.
Stayed 7 nights in Mar 2025

10/10

Excellent breakfast and safe, close to everything and coean
Stayed 5 nights in Feb 2025

8/10

A bit dated in the rooms not fully sound proof. But clean, conveniently located.
Stayed 3 nights in Mar 2025

10/10

Liked how Novotel is close to beach, tram (light-rail), shops , restaurants etc. Breakfast buffet was really good food was great. Friendly staff.
Stayed 3 nights in Feb 2025

8/10

The staff at the Novotel surfers paradise are very friendly and helpful nothing was too much trouble i highly recommend the Novotel.
Stayed 5 nights in Mar 2025

10/10

Good location. Love the breakfast buffet.
Stayed 1 night in Jan 2025

10/10

very comfortable hotel.
Stayed 2 nights in Dec 2024

10/10

Great location but the bathroom is a little small.
Stayed 2 nights in Mar 2025

10/10

Every thing is in srounding area.Beach is nice to swim.
Stayed 4 nights in Mar 2025

8/10

Check in was very easy and fast, the staff at the cafe and bar made us very welcome and good service, we had a very nice stay
Stayed 2 nights in Jan 2025

8/10

Great location, great views, room very comfortable.
Stayed 2 nights in Feb 2025

10/10

Good sea veiw, see the mall below. Close to trams, food options and shopping. Novotel rooms good size, comfy beds. Good buffet breakfast
Stayed 4 nights in Mar 2025

8/10

The hotel is in prime location with shops restaurants and the beach within close walking distance
Stayed 6 nights in Jan 2025

6/10

Building amenities are old and need to be taken care of, rooms are Ok and clean.
Stayed 5 nights in Apr 2025

8/10

The best location Very convenient with kids and getting around
Stayed 3 nights in Jan 2025