- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov. 2019
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Novotel Surfers Paradise
Hotel Class
Information
Reviews
Good
1,453 reviews
Amenities
- Pool
- Air Conditioning
- Restaurant
- Gym
Map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD
What's nearby
- Cavill Avenue
- 2 min walk
- Timezone
- 3 min walk
- Surfers Paradise Beach
- 5 min walk
- Gold Coast, QLD (OOL-Coolangatta)
- 35 min drive
Choose dates to view prices
Book online or call:
1800 809 285Deluxe Family Room
Room Amenities
- Sleeps 5
More detailsDeluxe Room
Room Amenities
- Sleeps 3
More detailsDeluxe Room
Room Amenities
- Sleeps 4
More detailsSuperior Room, View (Hinterland view)
Room Amenities
- Mountain view
- Sleeps 4
More detailsDeluxe Room, View (Hinterland view)
Room Amenities
- Mountain view
- Sleeps 3
More detailsDeluxe Room, View (Hinterland view)
Room Amenities
- Sleeps 4
More detailsExecutive Room, Ocean View (Spa)
Room Amenities
- Ocean view
- Sleeps 3
More detailsDeluxe Room, Ocean View
Room Amenities
- Ocean view
- Sleeps 3
More detailsDeluxe Room, Ocean View
Room Amenities
- Ocean view
- Sleeps 4
More detailsExecutive Room, Ocean View
Room Amenities
- Ocean view
- Sleeps 3
More detailsSuperior Room, Ocean View
Room Amenities
- Ocean view
- Sleeps 3
More detailsSuperior Room, Ocean View
Room Amenities
- Ocean view
- Sleeps 4
More detailsFamily Room (Superior)
Room Amenities
- Sleeps 5
More detailsSuperior Room, View (Hinterland view)
Room Amenities
- Mountain view
- Sleeps 3
More detailsSuperior Room, View (Hinterland view)
Room Amenities
- Ocean view
- Sleeps 3
More details
About this area
Surfers Paradise
Located in Surfers Paradise, Novotel Surfers Paradise is in the city centre and near the beach. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Slingshot and Sea World are not to be missed. Our guests love the hotel's location for the nightlife.
What's nearby
- Cavill Avenue - 2 min walk
- Timezone - 3 min walk
- SkyPoint Observation Deck - 5 min walk
- Surfers Paradise Beach - 5 min walk
- Chevron Renaissance - 6 min walk
Getting around
- Florida Gardens station - 5 min drive
- Varsity Lakes Station - 15 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 35 min drive
Restaurants
- Where to eat
- Hanlans Restaurant – Restaurant with a bar. Serves breakfast and dinner daily. Kids' menu available.
About this property
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available for AUD 50.0 per day.
- Free cribs (infant beds)!
Pets
- Pets not allowed (service animals welcome)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: AUD 200 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 34 per person (approximately)
- Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
- Fee for wireless Internet in public areas: AUD 15 per night (rates may vary)
- Self-parking fee: AUD 18 per day
- Late check-out fee: AUD 30.00 (subject to availability)
- Rollaway bed fee: AUD 50.0 per day
- Credit card charges are subject to a surcharge of 1.3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.
Property is also known as
- Novotel Surfers Paradise Hotel
- Hotel Grand Chancellor
- Grand Chancellor Surfers Paradise
- Grand Chancellor
- Hotel Grand Chancellor Surfers Paradise Gold Coast
Property amenities
Internet
- Available in all rooms: WiFi (AUD 15 per night)
- Available in some public areas: WiFi (AUD 15 per night)
Parking and public transport
- Self parking: AUD 18 per day
- Limited parking spaces
- Parking height restrictions apply
Food and drink
- Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: AUD 34 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- Fitness centre
- Outdoor pool
- Outdoor tennis court
- Shopping centre
- Hot tub
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- Filipino
- French
- Japanese
- Korean
- Portuguese
- Spanish
- Thai
Business services
- 24-hour business centre
- Computer station
- Meeting rooms
- Conference centre (6749 square feet of space)
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cots/infant beds
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- bathtub or shower
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 49-inch flat-screen TV
- TV channels
- premium channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Fridge
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
Nearby activities
Activities
- Beach access
- Golf
- Surfing/boogie boarding
- Theme parks
Where to eat
- Hanlans Restaurant – Restaurant with a bar. Serves breakfast and dinner daily. Kids' menu available.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved the pool. Our room was perfect for us.
Stayed 6 nights in Nov. 2019
- Liked: Cleanliness, amenities, property conditions & facilities
Great location - close to beautiful beach. It is noisy at night (late into evening) as this is a party area.
Stayed 1 night in Nov. 2019
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, very clean, comfortable beds/pillows
Stayed 1 night in Nov. 2019