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Hilton Surfers Paradise Hotel & Residences

Photo gallery for Hilton Surfers Paradise Hotel & Residences

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Beach towels
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers

Overview of Hilton Surfers Paradise Hotel & Residences

Hilton Surfers Paradise Hotel & Residences

5.0 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217

Explore the area

  • Popular LocationCavill Avenue1 min walk
  • Popular LocationSkyPoint Observation Deck8 min walk
  • Popular LocationSlingshot8 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)37 min drive

Choose dates to view prices

About this area

Gold Coast

Located by the ocean, Hilton Surfers Paradise Hotel and Residences is in Surfers Paradise neighbourhood and is connected to a shopping centre. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wet'n'Wild Gold Coast and Warner Bros. Movie World. Travelling with kids? Don't miss Currumbin Wildlife Sanctuary. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Gold Coast travel guideOpens in a new window
Map

What's nearby

  • Cavill Avenue - 1 min walk
  • Centro Surfers Paradise - 2 min walk
  • Chevron Renaissance - 4 min walk
  • SkyPoint Observation Deck - 8 min walk
  • Slingshot - 8 min walk

Getting around

  • Broadbeach South Light Rail Station - 7 min drive
  • Helensvale Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

Restaurants

  • Guzman y Gomez - 2 min walk
  • Yum Cha Noodle Haus - 2 min walk
  • Royal Copenhagen - 2 min walk
  • Oliver Brown Chocolate cafe - 3 min walk
  • ESPL Coffee - 3 min walk

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury hotel connected to a shopping centre in Surfers Paradise, walk to Surfers Paradise Beach
4 outdoor pools, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Hilton Surfers Paradise Hotel and Residences offers 320 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Gold Coast hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eforea spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open selected days.

Languages spoken

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 42 for adults and AUD 21 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers

See similar properties

Gold Coast
Gold Coast
Surfers Paradise
Surfers Paradise
Hotel
Hotel
5 star
5 star
Free WiFi
Free WiFi
Washer and dryer
Washer and dryer
Business-friendly
Business-friendly
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.00 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night (for stays between 1 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 42 for adults and AUD 21 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 25 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel and Residences Hotel
Hilton Surfers Paradise Hotel and Residences Surfers Paradise

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 332 out of 981 reviews
5 - Excellent 34%
Rating 4 - Good. 288 out of 981 reviews
4 - Good 29%
Rating 3 - Okay. 184 out of 981 reviews
3 - Okay 19%
Rating 2 - Poor. 119 out of 981 reviews
2 - Poor 12%
Rating 1 - Terrible. 58 out of 981 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel, staff and room
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The View!
Stayed 1 night in Jun 2022

1/5 Terrible

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
No tissues, shower cap and clean shower inclosure
Stayed 5 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hilton surfers is getting some bad reviews in my view due to missing attention to detail as it’s a high rise in the middle of surfers hustle and bustle. We had lots of small issues such as room service delays, found no towels at pool, dirty looking blanket in room, empty minibar etc however overall felt hotel location was perfect, staff were friendly and breakfast at cafe in hotel lobby was good. We sat in lobby most evenings and enjoyed a drink or two and chatted with other travellers. This hotel although lagging smaller details deserves a 4 in my view.
Stayed 6 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to all attractions, good staff.
Stayed 9 nights in Apr 2022