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"There were still room service plates outside our room from when we arrived till late that night. The ice machine barely worked to produce ice. The food in Terraces restaurant is supurb, but the poor staff performance lets it down. Apart from that, had a good stay"

"Room was great - comfortable, clean and spacious. Reception staff were welcoming and accommodating. Location was close by to our reasons for staying. Criticisms- whilst my dietary requirement was catered for at breakfast, it was done so with an air of annoyance as if I had a choice (I wish I didn't have my condition) pending which chef was on and how busy/understaffed the restaurant was. This could have been easily resolved in my case if the scrambled eggs didn't have cream in it or if fried eggs could have been available - I then wouldn't have asked for anything more and staff would have been more freed up to operate as needed. It would also help people to have the allergens listed on each of the choices at the buffet so people can make informed choices and reduce needing to ask. One could say it ain't 5 stars what do you expect but I'm a person that also has a right to be catered for due to a medical condition and might not be able to afford a higher quality stay. I do think that taking on one of the simple suggestions I've outlined would make things more efficient for all parties involved. "

"relaxing"

"Beautiful hotel! Came here as part of our honeymoon and it was just fabulous. We had a beautiful view of the hinterlands and it was just stunning at sunset. The room was very clean and well equipped and the bathroom was really lovely. The only tinyyy issues were the shower temp was a little temperamental here and there and the lights were a little confusing at first but really that was all. The pool area was lovely and the bars were great and well priced. I’d absolutely recommend a stay here, it’s fantastic!"

"Gym and buffet breakfast was good though signage re: gluten free etc could be better. Staff were always smiling and pleasant to deal with. Matress a bit too soft but overall a good family stay. The buggy parked at the doorway created a bottle neck for pedestrian traffic whenever a coach or car was parked at the entrance. "

"Staff were friendly and helpful! And the pool was the highlight for my little one. Thank you again. "

"Really great hotel in brilliant location. "

"Didnt have breakfast, but iur room did overlook the ocean."

"Breakfast was great, room also great, staff very friendly and helpful, my wife and I enjoyed our stay very much."