It wasn't horrible but definitely wasn't good
1. Booked an one bedroom apartment with twin beds but only had 1 bed(2 beds combined together) when we checked in.
2.Staff came to break the beds, pulled all the sheets out, left on the floor and used the same sheets from the floor on one of the beds.
3.Brought spare blanket in for the extra bed. The blanket was dirtier & rougher than my door matt at home. The original blanket was okay.
4.Scheduled check out was 8th Oct at 10am, went to the reception the day before asking if we could postpone the checkout by couple of hours so we can go to the beach in the morning and come back to shower before our flight in the afternoon. She said the only way to do it was to pay for another night. I would understand if you guys were fully booked but it was the day after the long weekend and obviously you guys had rooms available, and you wanted us to pay for another night just for the extra 3 hours ? Many other hotels even put in the reservation saying late check out is available upon request if the hotel is not fully booked.
5.Check out - Brad was very nice and provided towels & let us use the pool area to shower after we checked out in the morning
Overall, you guys pretty much ruined the first day and last day of my trip. Definitely wont come back or recommend Wyndham to anyone. Simply just don't think this accommodation is very accommodating compared to others