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Overview of Crowne Plaza Surfers Paradise

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Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor spa bath
Minibar, in-room safe, desk, laptop workspace

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationSkyPoint Observation Deck15 min walk
    Popular LocationGold Coast Convention and Exhibition Centre15 min walk
    Popular LocationThe Oasis19 min walk
    AirportGold Coast, QLD (OOL-Coolangatta)32 min drive
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  • Room, 1 Double Bed, Accessible (Wheelchair)

    Room amenities

    • 33 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Accessible (Wheelchair)
  • Suite, 1 King Bed, Ocean View (SPA)

    Room amenities

    • 87 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, Ocean View (SPA)
  • Superior Room, 1 King Bed

    Room amenities

    • 45 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Premium Suite, 1 King Bed, Ocean View (SPA)

    Room amenities

    • 120 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Suite, 1 King Bed, Ocean View (SPA)
  • Executive Room, 1 King Bed (Ocean)

    4.7/5 guest room rating

    Room amenities

    • 52 sq m
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed (Ocean)
  • Superior Room, 2 Double Beds, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 33 sq m
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds, Ocean View
  • Standard Room

    4.2/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room
  • Deluxe Room

    Room amenities

    • 33 sq m
    • Partial ocean view
    • Sleeps 2
    • 1 Single Bed
    More detailsDeluxe Room
  • Superior Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds
  • Superior Room, 1 King Bed, Non Smoking, Ocean View

    3.9/5 guest room rating

    Room amenities

    • 46 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking, Ocean View

About this area

Gold Coast

Located in Gold Coast, Crowne Plaza Surfers Paradise is near a metro station and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Currumbin Wildlife Sanctuary. Don't miss out on a visit to Wet'n'Wild Gold Coast. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • Surfers Paradise Beach - 7 min walk
  • SkyPoint Observation Deck - 15 min walk
  • Gold Coast Convention and Exhibition Centre - 15 min walk
  • The Oasis - 19 min walk
  • The Star Gold Coast - 2 min drive

Getting around

  • Florida Gardens station - 1 min walk
  • Helensvale Station - 17 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 32 min drive

Restaurants

  • Relish Restaurant — 1 min walk
  • Four Winds 360 Revolving — 1 min walk
  • Chiang Mai Thai - 5 min walk
  • Metro Coffee - 6 min walk
  • ELK Espresso - 11 min walk

About this property

Crowne Plaza Surfers Paradise

Luxury Gold Coast hotel in Surfers Paradise, walk to Surfers Paradise Beach
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/café and an outdoor tennis court are on-site. All 269 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include furnished balconies, 24-hour room service and minibars.
Crowne Plaza Surfers Paradise offers 269 forms of accommodation with minibars and a safe. Rooms open to furnished balconies. LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: AUD 18 per day
  • Valet parking: AUD 25.00 per day
  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 34.00 for adults and AUD 16.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Spa services
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Hindi

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 22 August 2020 to 1 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 34.00 for adults and AUD 16.00 for children (approximately)
  • Self-parking fee: AUD 18 per day (in/out privileges)
  • Valet parking fee: AUD 25.00 per day
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property accepts China UnionPay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise Surfers Paradise
Crowne Plaza Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Surfers Paradise and receive a full refund?
Yes, Crowne Plaza Surfers Paradise offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Surfers Paradise cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Surfers Paradise have a pool?
Yes, this property has an outdoor pool.
Is Crowne Plaza Surfers Paradise pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza Surfers Paradise?
Self-parking is available for AUD 18 per day. Valet parking is available for AUD 25.00 per day. Limited spots are available.
What time is check-in at Crowne Plaza Surfers Paradise?
Check-in is from 3:00 PM - midnight.
What time is check-out at Crowne Plaza Surfers Paradise?
Checkout is at 11 AM.
Does Crowne Plaza Surfers Paradise provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crowne Plaza Surfers Paradise located?
Located in Surfers Paradise, this luxury hotel is within 1 mi (2 km) of Surfers Paradise Beach, Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are also within 2 mi (3 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 28 minutes.
4.2
Very good
5 - Excellent
456
4 - Good
365
3 - Okay
112
2 - Poor
41
1 - Terrible
25

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
They Turned hotel into a quarantine hotel
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a big thank you for being so professional in all ways.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and although it’s tired it’s clean. Will be back for sure!
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, room comfort
Great Stay.
Great stay in an amazing suite with a brrilliant view.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service very clean rooms with amazing view easy access to trams and short distance to the heart of surfers
Stayed 1 night in Aug 2020

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