1/5 Terrible
ashwin
26 Aug. 2020
Liked: Cleanliness
Disliked: Staff & service
They Turned hotel into a quarantine hotel
Stayed 3 nights in Aug 2020
Overview of Crowne Plaza Surfers Paradise
Photo gallery
4.2/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Hand sanitiser provided
- Social distancing
Explore the area
SkyPoint Observation Deck15 min walk
Gold Coast Convention and Exhibition Centre15 min walk
The Oasis19 min walk
Gold Coast, QLD (OOL-Coolangatta)32 min drive
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Room, 1 Double Bed, Accessible (Wheelchair)
Photos of Room, 1 Double Bed, Accessible (Wheelchair)
Room, 1 Double Bed, Accessible (Wheelchair)
More detailsRoom amenities
- 33 sq m
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
33 square metres m2 room with a furnished balcony
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Low-height door lock, low-height bed, low-height desk, wheelchair accessible, wheelchair-width doorways, low-height view port in door, low-height work surface and sink and grab bar in shower
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Suite, 1 King Bed, Ocean View (SPA)
Photos of Suite, 1 King Bed, Ocean View (SPA)
Suite, 1 King Bed, Ocean View (SPA)
More detailsRoom amenities
- 87 sq m
- Ocean view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
87 square metres m2 room, furnished balcony with ocean views
Layout – Separate dining area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Room, 1 King Bed
Photos of Superior Room, 1 King Bed
Superior Room, 1 King Bed
More detailsRoom amenities
- 45 sq m
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
45 square metres m2 room with a furnished balcony
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Premium Suite, 1 King Bed, Ocean View (SPA)
Photos of Premium Suite, 1 King Bed, Ocean View (SPA)
Premium Suite, 1 King Bed, Ocean View (SPA)
More detailsRoom amenities
- 120 sq m
- Ocean view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
120 square metres m2 room, furnished balcony with ocean views
Layout – Separate dining area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityExecutive Room, 1 King Bed (Ocean)
Photos of Executive Room, 1 King Bed (Ocean)
Executive Room, 1 King Bed (Ocean)
4.7/5 guest room ratingMore detailsRoom amenities
- 52 sq m
- Partial ocean view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
52 square metres m2 room, furnished balcony with partial ocean views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, 2 Double Beds, Ocean View
Photos of Superior Room, 2 Double Beds, Ocean View
Superior Room, 2 Double Beds, Ocean View
4.3/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Ocean view
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
33 square metres m2 room, furnished balcony with ocean views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Standard Room
Photos of Standard Room
Standard Room
4.2/5 guest room ratingMore detailsRoom amenities
- 32 sq m
- Sleeps 2
- 1 Double Bed OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 1 King Bed
32 square metres m2 room with a furnished balcony
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room
Photos of Deluxe Room
Deluxe Room
More detailsRoom amenities
- 33 sq m
- Partial ocean view
- Sleeps 2
- 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Single Bed
33 square metres m2 room, furnished balcony with partial ocean views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Room, 2 Double Beds
Photos of Superior Room, 2 Double Beds
Superior Room, 2 Double Beds
4.4/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
33 square metres m2 room with a furnished balcony
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, 1 King Bed, Non Smoking, Ocean View
Photos of Superior Room, 1 King Bed, Non Smoking, Ocean View
Superior Room, 1 King Bed, Non Smoking, Ocean View
3.9/5 guest room ratingMore detailsRoom amenities
- 46 sq m
- Ocean view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
46 square metres m2 room, furnished balcony with ocean views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
About this area
Gold Coast
Located in Gold Coast, Crowne Plaza Surfers Paradise is near a metro station and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Currumbin Wildlife Sanctuary. Don't miss out on a visit to Wet'n'Wild Gold Coast. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
View map
What's nearby
- Surfers Paradise Beach - 7 min walk
- SkyPoint Observation Deck - 15 min walk
- Gold Coast Convention and Exhibition Centre - 15 min walk
- The Oasis - 19 min walk
- The Star Gold Coast - 2 min drive
Getting around
- Florida Gardens station - 1 min walk
- Helensvale Station - 17 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 32 min drive
Restaurants
- Relish Restaurant — 1 min walk
- Four Winds 360 Revolving — 1 min walk
- Chiang Mai Thai - 5 min walk
- Metro Coffee - 6 min walk
- ELK Espresso - 11 min walk
About this property
Cleaning and safety practices
Social distancing
Social distancing measures in place
Safety measures
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Self parking: AUD 18 per day
- Valet parking: AUD 25.00 per day
- Limited parking spaces
- Return airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 34.00 for adults and AUD 16.00 for children
- 2 restaurants and 1 coffee shop/cafe
- 2 bars/lounges
- 24-hour room service
Things to do
- Bike rentals
- Fitness centre
- Outdoor pool
- Outdoor tennis court
- Spa services
- Hot tub
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Lockers available
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Filipino
- French
- Hindi
Business services
- 1 meeting room
- Business centre
- Computer station
Outdoors
- Garden
- Picnic area
- Pool sunloungers
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Roll-in shower
- Visual alarms in hallways
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Climate control (air conditioning)
- Free cots/infant beds
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- TV channels
- LCD TV
- Films for purchase
Food and drink
- Coffee/tea maker
- Electric kettle
- Minibar
- Fridge
Outdoor space
- Furnished balcony
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Policies
Check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
This property is closed from 22 August 2020 to 1 March 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 200 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 34.00 for adults and AUD 16.00 for children (approximately)
- Self-parking fee: AUD 18 per day (in/out privileges)
- Valet parking fee: AUD 25.00 per day
- Rollaway bed fee: AUD 65.0 per night
- Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property accepts China UnionPay for any bookings where payment for the stay will be made on site instead of at the time of booking.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)
Property is also known as
Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise Surfers Paradise
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Frequently asked questions
4.2
Very good
4.3/5
Cleanliness
4.4/5
Staff & service
4.1/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
23 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
5/5 Excellent
Verified traveller
Travelled with partner
23 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
5/5 Excellent
Verified traveller
23 Aug. 2020
Liked: Cleanliness, staff & service, room comfort
Great Stay.
Stayed 1 night in Aug 2020
5/5 Excellent
Michelle, Burleigh Waters
Travelled with partner
17 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
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