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Crowne Plaza Surfers Paradise

Star Rating
4.5 out of 5
See more in Gold Coast

Photo gallery

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor spa bath
Minibar, in-room safe, desk, laptop workspace

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationSkyPoint Observation Deck15 min walk
    Popular LocationGold Coast Convention and Exhibition Centre15 min walk
    Popular LocationThe Oasis19 min walk
    AirportGold Coast, QLD (OOL-Coolangatta)30 min drive

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  • Superior Room, 2 Double Beds, Ocean View

    Photos of Superior Room, 2 Double Beds, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 33 sq m
    • Ocean view
    • Sleeps 4
    More detailsSuperior Room, 2 Double Beds, Ocean View

  • Standard Room

    Photos of Standard Room

    4.2/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    More detailsStandard Room

  • Executive Room, 1 King Bed (Ocean)

    Photos of Executive Room, 1 King Bed (Ocean)

    4.7/5 guest room rating

    Room amenities

    • 52 sq m
    • Partial ocean view
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed (Ocean)

  • Superior Room, 1 King Bed, Non Smoking, Ocean View

    Photos of Superior Room, 1 King Bed, Non Smoking, Ocean View

    3.9/5 guest room rating

    Room amenities

    • 46 sq m
    • Ocean view
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed, Non Smoking, Ocean View

  • Room, 1 Double Bed, Accessible (Wheelchair)

    Photos of Room, 1 Double Bed, Accessible (Wheelchair)

    Room amenities

    • 33 sq m
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Accessible (Wheelchair)

  • Superior Room, 2 Double Beds

    Photos of Superior Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 4
    More detailsSuperior Room, 2 Double Beds

  • Deluxe Room

    Photos of Deluxe Room

    Room amenities

    • 33 sq m
    • Partial ocean view
    • Sleeps 2
    More detailsDeluxe Room

  • Superior Room, 1 King Bed

    Photos of Superior Room, 1 King Bed

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed

  • Suite, 1 King Bed, Ocean View (SPA)

    Photos of Suite, 1 King Bed, Ocean View (SPA)

    Room amenities

    • 87 sq m
    • Ocean view
    • Sleeps 3
    More detailsSuite, 1 King Bed, Ocean View (SPA)

  • Premium Suite, 1 King Bed, Ocean View (SPA)

    Photos of Premium Suite, 1 King Bed, Ocean View (SPA)

    Room amenities

    • 120 sq m
    • Ocean view
    • Sleeps 2
    More detailsPremium Suite, 1 King Bed, Ocean View (SPA)

About this area

Gold Coast

Located in Gold Coast, Crowne Plaza Surfers Paradise is near a metro station and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Currumbin Wildlife Sanctuary. Don't miss out on a visit to Wet'n'Wild Gold Coast. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Map
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Popular Location

What's nearby

  • Surfers Paradise Beach - 7 min walk
  • SkyPoint Observation Deck - 15 min walk
  • Gold Coast Convention and Exhibition Centre - 15 min walk
  • The Oasis - 19 min walk
  • The Star Gold Coast - 2 min drive

Getting around

  • Florida Gardens station - 1 min walk
  • Helensvale Station - 17 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 30 min drive

Restaurants

  • Relish Restaurant — 1 min walk
  • Four Winds 360 Revolving — 1 min walk

About this property

Crowne Plaza Surfers Paradise

Luxury Gold Coast hotel in Surfers Paradise, walk to Surfers Paradise Beach
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/café and an outdoor tennis court are on-site. All 269 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include furnished balconies, 24-hour room service and minibars.
Crowne Plaza Surfers Paradise offers 269 forms of accommodation with minibars and a safe. Rooms open to furnished balconies. LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: AUD 18 per day
  • Valet parking: AUD 25.00 per day
  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 34.00 for adults and AUD 16.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Spa services
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Hindi

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 22 August 2020 to 1 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 34.00 for adults and AUD 16.00 for children (approximately)
  • Self-parking fee: AUD 18 per day (in/out privileges)
  • Valet parking fee: AUD 25.00 per day
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property accepts China UnionPay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise Gold Coast
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise Surfers Paradise
Crowne Plaza Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Surfers Paradise and receive a full refund?
Yes, Crowne Plaza Surfers Paradise offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Surfers Paradise cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Surfers Paradise have a pool?
Yes, this property has an outdoor pool.
Is Crowne Plaza Surfers Paradise pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza Surfers Paradise?
Self-parking is available for AUD 18 per day. Valet parking is available for AUD 25.00 per day. Limited spots are available.
What time is check-in at Crowne Plaza Surfers Paradise?
Check-in is from 3:00 PM to midnight.
What time is check-out at Crowne Plaza Surfers Paradise?
Checkout is at 11 AM.
Does Crowne Plaza Surfers Paradise provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crowne Plaza Surfers Paradise located?
Located in Surfers Paradise, this luxury hotel is within 1 mi (2 km) of Surfers Paradise Beach, Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are also within 2 mi (3 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 28 minutes.
4.2
Very good
978 reviews
5 - Excellent
450
4 - Good
355
3 - Okay
110
2 - Poor
41
1 - Terrible
22

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and although it’s tired it’s clean. Will be back for sure!
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
Was an alright stay. Not the greatest hotel I've been to but not the worst either. The carpet in our room hadn't been vacuumed properly. A/C didn't seem to work. And balcony door was extremely hard to open. On the plus side however the hotel response when I made the complaint was speedy and room service was amazing. On exit my partner sprained her ankle because there was a decent sized step down on the ramp down to the car park (no walk ways available). There was nothing to display the step down being there (singage, yellow lines, etc) and her having to watch the kids on the road resulted in her falling over
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal and close to public transport. Swift and exceptional service upon check-in. Although it sits a block back from beach access the beach-view room was a clear skyline with no other buildings blocking the sight. I was also treated with a complimentary champagne bottle for my bday.
Stayed 1 night in Dec 2018

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
all Good, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

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