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Reviews

4.2 / 5Very Good
2,080 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Palm Meadows Golf Course
    3 min walk
  • Popular Location
    Metricon Stadium
    5 min drive
  • Popular Location
    Royal Pines Resort Golf Course
    7 min drive
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    26 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Room

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room, Golf View (Golf View)

    Room Amenities

    • Golf view
    • Sleeps 4
    More details
  • Superior Room (spa room)

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room (Spa)

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, Garden View

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, Garden View

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room, Golf View

    Room Amenities

    • Golf view
    • Sleeps 2
    More details
  • Superior Room, Pool View

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, Pool View

    Room Amenities

    • Sleeps 4
    More details

About this area

Carrara

Located in Carrara, Mercure Gold Coast Resort is in the suburbs and next to a golf course. Pacific Fair Shopping Centre and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Travelling with kids? Don't miss Sea World and Wet'n'Wild Gold Coast.

Popular Location

What's nearby

  • Palm Meadows Golf Course - 3 min walk
  • Metricon Stadium - 5 min drive
  • The Star Gold Coast - 7 min drive
  • Royal Pines Resort Golf Course - 7 min drive
  • Pacific Fair Shopping Centre - 14 min drive

Getting around

  • Broadbeach South Light Rail Station - 7 min drive
  • Varsity Lakes Station - 11 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 26 min drive

Restaurants

  • Where to eat
  • The Restaurant – Golf course view restaurant. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.

About this property

Mercure Gold Coast Resort

4-star, family-friendly hotel near Palm Meadows Golf Course
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 292 rooms provide complimentary wireless Internet access, balconies or patios and 24-hour room service. LCD TVs, coffee/tea makers and free bottled water are among the other amenities available to guests.
Mercure Gold Coast Resort offers 292 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies or patios. LCD televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.
This Carrara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: AUD 5.50 per stay
24-hour return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 24-32 for adults and AUD 5-17 for children
1 restaurant
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

18 holes of golf
2 outdoor pools
2 outdoor tennis courts
Children's pool
Full-service spa
Health club
Sauna
Hot tub
Steam room

Family friendly

2 outdoor pools
Children's pool
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Banquet hall
Front-desk safe
Newspapers in reception
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
German
Japanese
Korean
Russian

Business services

Business centre
Computer station
Meeting rooms
Conference centre (10097 square feet of space)

Outdoors

Garden
Picnic area
Terrace

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage/treatment rooms
Reflexology
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer

Entertainment

LCD TV
pay films
premium channels

Food and drink

Coffee/tea maker
Free bottled water

Outdoor space

Balcony or patio

More

Access via exterior corridors
Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 24 and AUD 32 for adults, and AUD 5 and AUD 17 for children (approximately)
  • Airport shuttle fee: AUD 100 per vehicle (roundtrip)
  • Valet parking fee: AUD 5.50 per stay
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Gold Coast Resort Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast
4.2

Very Good

5 - Excellent
923
4 - Good
845
3 - Okay
221
2 - Mediocre
69
1 - Poor
22
4.3
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

3/5

  • Liked: Cleanliness, staff & service

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan. 2020

3/5

  • Liked: Staff & service

Stayed 7 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020

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