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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

voco Gold Coast - An IHG Hotel

Star Rating
4.5 out of 5

Photo gallery

Featured image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.3/5 Excellent
1,709 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

31 Hamilton Avenue, Surfers Paradise, QLD

Explore the area

Popular LocationSkyPoint Observation Deck1 min walk
Popular LocationSurfers Paradise Beach5 min walk
Popular LocationTimezone10 min walk
AirportGold Coast, QLD (OOL-Coolangatta)30 min drive

Choose dates to view prices

  • Deluxe King Room

    Photos of Deluxe King Room

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 2
    More detailsDeluxe King Room

  • Superior Twin Room

    Photos of Superior Twin Room

    4.5/5 guest room rating

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 4
    More detailsSuperior Twin Room

  • Superior King Room

    Photos of Superior King Room

    4.6/5 guest room rating

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 3
    More detailsSuperior King Room

  • Deluxe Twin Room

    Photos of Deluxe Twin Room

    4.6/5 guest room rating

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 4
    More detailsDeluxe Twin Room

  • Deluxe King Ocean View Room

    Photos of Deluxe King Ocean View Room

    4.2/5 guest room rating

    Room amenities

    • 27 sq m
    • Ocean view
    • Sleeps 2
    More detailsDeluxe King Ocean View Room

  • Deluxe Twin Ocean

    Photos of Deluxe Twin Ocean

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Twin Ocean

  • Superior King Ocean

    Photos of Superior King Ocean

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Ocean view
    • Sleeps 3
    More detailsSuperior King Ocean

  • Superior Twin Ocean

    Photos of Superior Twin Ocean

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • Ocean view
    • Sleeps 4
    More detailsSuperior Twin Ocean

About this area

Gold Coast

Located in Gold Coast, voco Gold Coast - An IHG Hotel is connected to a shopping centre. Cavill Avenue and Chevron Renaissance are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Wet'n'Wild Gold Coast. Warner Bros. Movie World and Currumbin Wildlife Sanctuary are not to be missed. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Our guests love the hotel's central location.

Map
Popular Location

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Cavill Avenue - 9 min walk
  • Timezone - 10 min walk
  • Chevron Renaissance - 12 min walk

Getting around

  • Florida Gardens station - 15 min walk
  • Helensvale Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 30 min drive

Restaurants

  • Waves Buffet Restaurant — 1 min walk
  • Cliffords Grill & Lounge — 1 min walk
  • Burleigh Brewing Company - 13 min drive

About this property

voco Gold Coast - An IHG Hotel

Luxury hotel connected to the convention centre in Gold Coast with 3 restaurants
3 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 388 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Fridges, premium bedding and hairdryers are among the other amenities available to guests.
Voco Gold Coast - An IHG Hotel offers 388 forms of accommodation with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with premium digital channels.

This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 25 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 29.5 for adults and AUD 29.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 hot tubs
  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • Japanese

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 62.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 29.5 for adults and AUD 29.5 for children (approximately)
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 62.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
On-site parties or group events are strictly prohibited
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place and guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Watermark Hotel Surfers Paradise
Watermark Hotel
Watermark Surfers Paradise
Watermark
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel & Spa Gold Coast Surfers Paradise
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Hotel
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate

Frequently asked questions

Can I cancel my reservation for free at voco Gold Coast - An IHG Hotel and receive a full refund?
Yes, voco Gold Coast - An IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to voco Gold Coast - An IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 2 outdoor pools.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for AUD 25 per night. Limited spots are available.
What time is check-in at voco Gold Coast - An IHG Hotel?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Located in Surfers Paradise, this luxury hotel is within a 10-minute walk of SkyPoint Observation Deck, Surfers Paradise Beach and Cavill Avenue. Chevron Renaissance and The Star Gold Coast are also within 3 mi (5 km). Florida Gardens station is 15 minutes by foot.

Guest reviews

Overall score and ratings for voco Gold Coast - An IHG Hotel

4.3
Excellent
1,709 reviews
5 - Excellent
899
4 - Good
593
3 - Okay
144
2 - Mediocre
50
1 - Poor
23
4.4
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

Verified traveller
Travelled with family
25 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast was great value. Friendly staff and great service. Parking a little pricey.

Stayed 4 nights in Mar 2020

5/5 Excellent

Verified traveller
Business traveller, Travelled with partner
20 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff really made it great. Super professional, thoughtful, and polite.

Stayed 2 nights in Feb 2020

5/5 Excellent

Verified traveller
18 Mar. 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable

We loved Voco. Nice room, great view, very comfy bed, gym better than other hotels, nice pool, good location. Had a really good meal at the hotels grill house.

Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveller
Travelled with family and small children
18 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very pleasant experience at the hotel. The location is wonderful and accessible.

Stayed 3 nights in Mar 2020

5/5 Excellent

Laura
Travelled with group
18 Mar. 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

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