3/5 Okay
Sandy
19 Aug 2021
Stayed 1 night in Aug 2021
voco Gold Coast, an IHG Hotel
Photo gallery for voco Gold Coast, an IHG Hotel
Overview of voco Gold Coast, an IHG Hotel
voco Gold Coast, an IHG Hotel
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
Explore the area
- Surfers Paradise Beach5 min walk
- Warner Bros. Movie World17 min drive
- Dreamworld21 min drive
- Gold Coast, QLD (OOL-Coolangatta)22 min drive
Choose dates to view prices
About this area
Gold Coast
Located near the beach, voco Gold Coast, an IHG Hotel is in Surfers Paradise neighbourhood and is connected to the convention centre. Cavill Avenue and Chevron Renaissance are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Warner Bros. Movie World. Don't miss out on a visit to Wet'n'Wild Gold Coast. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Guests love the hotel's central location.
What's nearby
- SkyPoint Observation Deck - 1 min walk
- Surfers Paradise Beach - 5 min walk
- Centro Surfers Paradise - 10 min walk
- Warner Bros. Movie World - 17 min drive
- Dreamworld - 21 min drive
Getting around
- Varsity Lakes Station - 14 min drive
- Florida Gardens station - 15 min walk
- Gold Coast, QLD (OOL-Coolangatta) - 22 min drive
Restaurants
- Waves Buffet Restaurant — 1 min walk
- Cliffords Grill & Lounge — 1 min walk
- Curry Express - 2 min walk
- SkyPoint Observation Deck - 3 min walk
- Longboards Laidback Eatery & Bar - 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (AUD 20 per night)
- Limited on-site parking
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
- On-site parking options include a garage
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 29.5 for adults and AUD 15 for children
- 3 restaurants and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Things to do
- 2 outdoor pools
- Fitness centre
- Full-service spa
- Hot tub
Family friendly
- 2 outdoor pools
- Babysitting/childcare (surcharge)
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- ATM/banking services
- Lift
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Arabic
- Chinese (Mandarin)
- English
- Filipino
- Japanese
- Korean
Business services
- 24-hour business centre
- Conference centre
- Meeting rooms
Outdoors
- Garden
- Pool sunloungers
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Sauna
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Step-free path to entrance
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- Digital channels
- LCD TV
- Premium channels
Food and drink
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Gold Coast
Surfers Paradise
Hotel
Free WiFi
Family-friendly
Washer and dryer
Guest rating 4+
4 star
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 16 August 2021 to 28 February 2022 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: AUD 50 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 29.5 for adults and AUD 15 for children (approximately)
- Self-parking fee: AUD 20 per night
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: AUD 65.0 per night
- Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
21 July 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
14 July 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
1/5 Terrible
Verified traveller
11 July 2021
Stayed 4 nights in Jun 2021
5/5 Excellent
Verified traveller
10 July 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021