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voco Gold Coast

4.5 out of 5

Photo gallery

Featured image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.4 out of 5 Excellent
1,585 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

31 Hamilton Avenue, Surfers Paradise, QLD

Explore the area

Popular LocationSkyPoint Observation Deck1 min walk
Popular LocationSurfers Paradise Beach5 min walk
Popular LocationCavill Avenue9 min walk
AirportGold Coast, QLD (OOL-Coolangatta)30 min drive
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  • Superior Room, 1 King Bed, River View

    Photos of Superior Room, 1 King Bed, River View

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, River View

  • Superior Room, 2 Double Beds, Ocean View

    Photos of Superior Room, 2 Double Beds, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds, Ocean View

  • Superior Room, 2 Double Beds, River View

    Photos of Superior Room, 2 Double Beds, River View

    Room amenities

    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds, River View

  • Deluxe Room

    Photos of Deluxe Room

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsDeluxe Room

  • Deluxe Room, 1 King Bed, Ocean View

    Photos of Deluxe Room, 1 King Bed, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Ocean View

  • Superior Room

    Photos of Superior Room

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room

  • Deluxe Room, 1 King Bed, River View

    Photos of Deluxe Room, 1 King Bed, River View

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, River View

  • Superior Room, 1 King Bed, Ocean View

    Photos of Superior Room, 1 King Bed, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Ocean View

About this area

Gold Coast

Located in Gold Coast, voco Gold Coast is connected to a shopping centre. Cavill Avenue and Chevron Renaissance are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Wet'n'Wild Gold Coast. Warner Bros. Movie World and Currumbin Wildlife Sanctuary are not to be missed. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Guests love the hotel's central location.
Map
View map
Popular Location

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Cavill Avenue - 9 min walk
  • Chevron Renaissance - 12 min walk
  • Slingshot - 16 min walk

Getting around

  • Florida Gardens station - 15 min walk
  • Helensvale Station - 16 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 30 min drive

Restaurants

  • Waves Buffet Restaurant — 1 min walk
  • Cliffords Grill & Lounge — 1 min walk
  • Shiraz Authentic Persian Restaurant - 5 min walk
  • Govindas Surfers Paradise - 6 min walk
  • Paradox Coffee Roasters - 7 min walk

About this property

voco Gold Coast

Luxury hotel connected to the convention centre in Gold Coast with 3 restaurants
3 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 388 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Fridges, premium bedding and hairdryers are among the other amenities available to guests.
Voco Gold Coast offers 388 forms of accommodation with a safe and complimentary bathrobes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 the outdoor swimming pools and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 25 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 29.5 for adults and AUD 29.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 hot tubs
  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 11 July 2020 to 31 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 62.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 29.5 for adults and AUD 29.5 for children (approximately)
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 62.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
On-site parties or group events are strictly prohibited
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast Hotel
voco Gold Coast An IHG Hotel
voco Gold Coast Surfers Paradise
voco Gold Coast Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

Frequently asked questions

Can I cancel my reservation for free at voco Gold Coast and receive a full refund?
Yes, voco Gold Coast offers free cancellation on select room rates, because flexibility matters! Please refer to voco Gold Coast cancellation policy on our site for more details about any exclusions or requirements.
Does voco Gold Coast have a pool?
Yes, this property has 2 outdoor pools.
Is voco Gold Coast pet-friendly?
No, pets are not allowed at this property.
How much is parking at voco Gold Coast?
Self-parking is available for AUD 25 per night. Limited spots are available.
What time is check-in at voco Gold Coast?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at voco Gold Coast?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is voco Gold Coast located?
Located in Surfers Paradise, this luxury hotel is within a 10-minute walk of SkyPoint Observation Deck, Surfers Paradise Beach and Cavill Avenue. Chevron Renaissance and The Star Gold Coast are also within 3 mi (5 km). Florida Gardens station is 15 minutes by foot.
4.4
Excellent
5 - Excellent
850
4 - Good
545
3 - Okay
124
2 - Poor
44
1 - Terrible
22

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great value. Friendly staff and great service. Parking a little pricey.
Stayed 4 nights in Mar 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made it great. Super professional, thoughtful, and polite.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
We loved Voco. Nice room, great view, very comfy bed, gym better than other hotels, nice pool, good location. Had a really good meal at the hotels grill house.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant experience at the hotel. The location is wonderful and accessible.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

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