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Overview of Sofitel Gold Coast Broadbeach

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2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas
Beach nearby
2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas
2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas
2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationThe Oasis3 min walk
    Popular LocationGold Coast Convention and Exhibition Centre5 min walk
    Popular LocationThe Star Gold Coast7 min walk
    AirportGold Coast, QLD (OOL-Coolangatta)29 min drive
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  • Superior Double Room, 2 Double Beds, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 37 sq m
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Double Room, 2 Double Beds, Ocean View
  • Classic Room, 1 King Bed, River View

    4.7/5 guest room rating

    Room amenities

    • 37 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, River View
  • Superior Room, 1 King Bed, Ocean View

    4/5 guest room rating

    Room amenities

    • 37 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Ocean View
  • Classic Double Room, 2 Double Beds, River View

    4.3/5 guest room rating

    Room amenities

    • 37 sq m
    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsClassic Double Room, 2 Double Beds, River View
  • Luxury Room, 1 King Bed, Ocean View (Spa)

    4.2/5 guest room rating

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, Ocean View (Spa)
  • Superior Room, 1 Queen Bed, Ocean View

    4.4/5 guest room rating

    Room amenities

    • 37 sq m
    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed, Ocean View

About this area

Gold Coast

Located in Gold Coast, Sofitel Gold Coast Broadbeach is connected to a shopping centre. The Oasis and Pacific Fair Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kurrawa Beach and Surfers Paradise Beach. Travelling with kids? Don't miss Timezone and Infinity Attraction. Discover the area's water adventures with nearby surfing/boogie boarding, or enjoy the great outdoors with hiking/biking trails, ziplining and mountain biking.
Popular Location

What's nearby

  • The Oasis - 3 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk
  • Surfers Paradise Beach - 19 min walk
  • SkyPoint Observation Deck - 9 min drive

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Helensvale Station - 18 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 29 min drive

Restaurants

  • Bistro On3 Restaurant — 1 min walk
  • Room81 Restaurant — 1 min walk
  • Koi - 3 min walk
  • Caught 'n Cooked - 3 min walk
  • RockSalt Modern Dining - 4 min walk

About this property

Sofitel Gold Coast Broadbeach

Luxury hotel connected to a shopping centre in Gold Coast with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and an outdoor pool. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 296 rooms boast deep soaking bathtubs, and offer WiFi and balconies. 24-hour room service and wired Internet (surcharge) are standard, as are LED TVs with cable channels.
Sofitel Gold Coast Broadbeach offers 296 forms of accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include an outdoor tennis court, a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 29.50 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (AUD 29.50 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Self parking: AUD 20 per night
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 8-34 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Outdoor tennis court
  • Shopping centre
  • Hot tub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 1 October 2020 to 28 February 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 8 and AUD 34 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 29.50 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 29.50 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Frequently asked questions

Can I cancel my reservation for free at Sofitel Gold Coast Broadbeach and receive a full refund?
Yes, Sofitel Gold Coast Broadbeach offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Gold Coast Broadbeach cancellation policy on our site for more details about any exclusions or requirements.
Does Sofitel Gold Coast Broadbeach have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 6:00 PM.
Is Sofitel Gold Coast Broadbeach pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sofitel Gold Coast Broadbeach?
Self-parking is available for AUD 20 per night.
What time is check-in at Sofitel Gold Coast Broadbeach?
Check-in is from 3:00 PM - anytime.
What time is check-out at Sofitel Gold Coast Broadbeach?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Sofitel Gold Coast Broadbeach located?
This family-friendly Gold Coast hotel is located by the ocean, within a 5-minute walk of The Oasis and Gold Coast Convention and Exhibition Centre. The Star Gold Coast and Kurrawa Beach are also within 10 minutes. Broadbeach South Light Rail Station is 8 minutes by foot and Florida Gardens station is 21 minutes.
4.3
Excellent
5 - Excellent
555
4 - Good
269
3 - Okay
99
2 - Poor
36
1 - Terrible
19

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Booked 2 Beds with buffet breakfast with Sofitel .Upon arrival they first charged us for booking then after that they advised that we can't stay at Sofitel and advised us to move to a different hotel next door. After a long hassle the next hotel going back and forth with Sofitel they provided us with 1 Bed no breakfast . We payed couple of hundred for a 5 star hotel and slept on a springy sofbed with no breakfast . called staff multiple times to sort it out but seems like no one cares. was a big waste of my familes time money and the days off we took for holiday at the end.
Stayed 2 nights in Sep 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Very dated rooms no way near expectations for paying $300 a night
Stayed 1 night in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a lovely stay. Staff were really friendly and helpful. Location is excellent. Would of been a 5 star except for luke warm shower at night which was fixed by the morning.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean & quiet! We stayed here to escape parent life for a night & it was everything we wanted! No nightly wake ups with any noise & lovely comfy beds!
Stayed 1 night in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the Sofitel was great. We enjoyed our stay. The biggest issue was with the room service breakfast. It was cold when we got it and for the price was not really value for money. That was all we could fault though. Everything else about the stay was fantastic. Thanks Sofitel.
Stayed 1 night in Aug 2020

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