Sofitel Gold Coast Broadbeach

Photo gallery for Sofitel Gold Coast Broadbeach

Primary image
Beach nearby
2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas
2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas
2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas

Overview of Sofitel Gold Coast Broadbeach

UNESCO Sustainable Travel Pledge

Sofitel Gold Coast Broadbeach

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
81 Surf Parade, Broadbeach, QLD, 4218

Explore the area

  • Popular LocationThe Oasis3 min walk
  • Popular LocationThe Star Gold Coast3 min walk
  • Popular LocationGold Coast Convention and Exhibition Centre5 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)33 min drive

Choose dates to view prices

About this area

Gold Coast

Located near the beach, Sofitel Gold Coast Broadbeach is in Broadbeach neighbourhood and is connected to a shopping centre. The Oasis and Pacific Fair Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kurrawa Beach and Surfers Paradise Beach. Travelling with kids? Consider Slingshot and Warner Bros. Movie World. Discover the area's water adventures with nearby surfing/boogie boarding, or enjoy the great outdoors with cave exploring, mountain biking and hiking/biking trails.
Visit our Gold Coast travel guideOpens in a new window
Map

What's nearby

  • The Oasis - 3 min walk
  • The Star Gold Coast - 3 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • Kurrawa Beach - 8 min walk
  • Dracula's Queensland - 13 min walk

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive

Restaurants

  • George's Steak & Seafood Restaurant - 2 min walk
  • Valentinos - 3 min walk
  • Social Eat House + Bar - 3 min walk
  • Koi - 3 min walk
  • The Latin Quarter - 4 min walk

About this property

Sofitel Gold Coast Broadbeach

Luxury hotel connected to a shopping centre in Gold Coast with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and a fitness centre. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site. All 296 rooms boast deep soaking bathtubs, and offer WiFi and balconies. 24-hour room service and wired Internet are standard, as are LED TVs with cable channels.
Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access (Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (AUD 20 per night; includes in/out privileges)
  • Valet parking on site (AUD 45.0 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 8-34 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Outdoor tennis court
  • Shopping centre
  • Hot tub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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See similar properties

Gold Coast
Gold Coast
Broadbeach
Broadbeach
Family-friendly
Family-friendly
Air conditioned
Air conditioned
Hotel
Hotel
Guest rating 4+
Guest rating 4+
5 star
5 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 October 2020 to 19 May 2022 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 8 and AUD 34 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 45.0 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 562 out of 990 reviews
5 - Excellent 57%
Rating 4 - Good. 271 out of 990 reviews
4 - Good 27%
Rating 3 - Okay. 100 out of 990 reviews
3 - Okay 10%
Rating 2 - Poor. 36 out of 990 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 990 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked 2 Beds with buffet breakfast with Sofitel .Upon arrival they first charged us for booking then after that they advised that we can't stay at Sofitel and advised us to move to a different hotel next door. After a long hassle the next hotel going back and forth with Sofitel they provided us with 1 Bed no breakfast . We payed couple of hundred for a 5 star hotel and slept on a springy sofbed with no breakfast . called staff multiple times to sort it out but seems like no one cares. was a big waste of my familes time money and the days off we took for holiday at the end.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities
In a great location, beautiful amenities including pool. Staff were amazing and looked after all our needs
Stayed 3 nights in Sep 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the weekend in the luxury ocean front room. The room and overall experience of the hotel was quite lovely however with the booking we had also opted in and paid for the breakfast buffet for the mornings of our stay. This was the only real disappointing part to the stay as other places we have attended with buffets have still been on however have had staff serving up the plates. Unfortunately the Sofitel didn't have the buffet on even though they were still offering this up as part of the booking to pay for. We did attend the restaurant for a sit down breakfast where unfortunately it wasn't fantastic. Hopefully we can stay again once COVID restrictions/plans have lifted and try again.
Stayed 2 nights in Sep 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disastrous time at Sofitel Broadbeach. We visited in September 2020 during Covid-19. The hotel 22 levels and 4 lifts was at capacity, but with only two people allowed in a lifts, it took forever to reach Ground Level or your room for that matter. Sofitel breakfast was of poor quality and standard. Service was substandard and certainly not the typical Sofitel service or experience. Very disappointed.
Stayed 2 nights in Sep 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disastrous time at Sofitel Broadbeach. We visited in September 2020 during Covid-19. The hotel 22 levels and 4 lifts was at capacity, but with only two people allowed in a lifts, it took forever to reach Ground Level or your room for that matter. Sofitel breakfast was of poor quality and standard. Service was substandard and certainly not the typical Sofitel service or experience. Very disappointed.
Stayed 1 night in Sep 2020