COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Mermaid Waters Hotel by Nightcap Plus

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
In-room safe, desk, iron/ironing board, rollaway beds

Overview of Mermaid Waters Hotel by Nightcap Plus

VIP Access

Mermaid Waters Hotel by Nightcap Plus

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218

Explore the area

  • Popular LocationThe Star Gold Coast3 min drive
  • Popular LocationGold Coast Convention and Exhibition Centre3 min drive
  • Popular LocationThe Oasis6 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)27 min drive

Choose dates to view prices

About this area

Gold Coast

Near theme parks, Mermaid Waters Hotel by Nightcap Plus is in an area with good shopping. The Oasis and Cavill Avenue are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Springbrook National Park. Enjoy an event or a match at Cbus Super Stadium, and consider making time for Currumbin Wildlife Sanctuary—a top attraction that's not to be missed. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

What's nearby

  • The Star Gold Coast - 3 min drive
  • Gold Coast Convention and Exhibition Centre - 3 min drive
  • Burleigh Beach - 4 min drive
  • The Oasis - 6 min drive
  • SkyPoint Observation Deck - 13 min drive

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 14 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 27 min drive

Restaurants

  • Brasserie — 1 min walk
  • Alfred's Diner - 12 min walk
  • Vintage Espresso - 13 min walk
  • Etsu Izakaya - 15 min walk
  • Little Truffle - 15 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

3.5-star Gold Coast hotel in Mermaid Waters, near The Star Gold Coast
Timezone: Australia/Brisbane When you stay at Quality Hotel Mermaid Waters in Mermaid Waters, you'll be by the sea, a 3-minute drive from Pacific Fair Shopping Centre and 6 minutes from Gold Coast Convention and Exhibition Centre. This 4-star hotel is 2 mi (3.1 km) from The Star Gold Coast and 2.8 mi (4.6 km) from Surfers Paradise Beach. Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite to eat at Brasserie, a family restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Mermaid Waters Hotel by Nightcap Plus offers 104 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle

Food and drink

  • Continental breakfast available for a fee weekends 6:30 AM–9:30 AM: AUD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 19 July 2021 to 27 October 2021 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 20 per person (approximately)
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 378 out of 982 reviews
5 - Excellent 38%
Rating 4 - Good. 436 out of 982 reviews
4 - Good 44%
Rating 3 - Okay. 111 out of 982 reviews
3 - Okay 11%
Rating 2 - Poor. 40 out of 982 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 982 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a beautiful weekend away really enjoyed ourtime away.
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, recently renovated room and premises, I recommend it!
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service
very clean close to most things excellent bed
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean. Staff were helpful. A great place to stay.
Stayed 2 nights in Apr 2021