Mermaid Waters Hotel by Nightcap Plus

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Terrace/patio

Overview of Mermaid Waters Hotel by Nightcap Plus

VIP Access

Mermaid Waters Hotel by Nightcap Plus

3.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218

Explore the area

  • Popular LocationGold Coast Convention and Exhibition Centre3 min drive
  • Popular LocationThe Star Gold Coast6 min drive
  • Popular LocationThe Oasis6 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)27 min drive

Choose dates to view prices

About this area

Gold Coast

Near theme parks, Mermaid Waters Hotel by Nightcap Plus is in Mermaid Waters, a neighbourhood in Gold Coast with good shopping. The Oasis and Cavill Avenue are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Springbrook National Park. Enjoy an event or a match at Cbus Super Stadium, and consider making time for Currumbin Wildlife Sanctuary—a top attraction that's not to be missed. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

What's nearby

  • Gold Coast Convention and Exhibition Centre - 3 min drive
  • Burleigh Beach - 4 min drive
  • The Star Gold Coast - 6 min drive
  • The Oasis - 6 min drive
  • SkyPoint Observation Deck - 14 min drive

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 13 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 27 min drive

Restaurants

  • Olive Tree Espresso Cafe - 12 min walk
  • Alfred's Diner - 12 min walk
  • Goccia Italian Pizzeria - 14 min walk
  • Etsu Izakaya - 15 min walk
  • Little Truffle - 15 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

3.5-star Gold Coast hotel in Mermaid Waters, near The Oasis
Timezone: Australia/Brisbane When you stay at Quality Hotel Mermaid Waters in Mermaid Waters, you'll be by the sea, a 3-minute drive from Pacific Fair Shopping Centre and 6 minutes from Gold Coast Convention and Exhibition Centre. This 4-star hotel is 2 mi (3.1 km) from The Star Gold Coast and 2.8 mi (4.6 km) from Surfers Paradise Beach. Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite to eat at Brasserie, a family restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas and includes desks. 50-inch Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Restaurants on site

  • Brasserie

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 377 out of 966 reviews
5 - Excellent 39%
Rating 4 - Good. 420 out of 966 reviews
4 - Good 43%
Rating 3 - Okay. 112 out of 966 reviews
3 - Okay 12%
Rating 2 - Poor. 38 out of 966 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 966 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. With indoor dining art the pub.. meals served and drinks so late at night no need to go far
Stayed 2 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Food was nice.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, spacious and modern. Easy to park
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location and the staff were great but the late check in 1700 we arrived just before 1400 long wait Loud music at 1200 to 200 am were tired next morning
Stayed 1 night in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2022