JW Marriott Gold Coast Resort & Spa

Photo gallery for JW Marriott Gold Coast Resort & Spa

Primary image
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of JW Marriott Gold Coast Resort & Spa

JW Marriott Gold Coast Resort & Spa

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217

Explore the area

  • Popular LocationSlingshot8 min walk
  • Popular LocationChevron Renaissance12 min walk
  • Popular LocationCavill Avenue14 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)37 min drive

Choose dates to view prices

About this area

Gold Coast

JW Marriott Gold Coast Resort & Spa is located in Surfers Paradise, a neighbourhood in Gold Coast, and is near a train station and on a river. The area's natural beauty can be seen at Surfers Paradise Beach and Broadwater Parklands, while Slingshot and Warner Bros. Movie World are popular area attractions. Travelling with kids? Consider Dreamworld, or check out an event or a game at Metricon Stadium. Jet skiing, kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Budds Beach - 3 min walk
  • Slingshot - 8 min walk
  • Infinity Attraction - 12 min walk
  • Chevron Renaissance - 12 min walk
  • Cavill Avenue - 14 min walk

Getting around

  • Florida Gardens station - 8 min drive
  • Helensvale Station - 21 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

Restaurants

  • Bumbles cafe - 9 min walk
  • Baritalia - 12 min walk
  • Wassam - 12 min walk
  • Betty's Burger & Concrete Co. - 12 min walk
  • Zanette's Gelati - 12 min walk

About this property

JW Marriott Gold Coast Resort & Spa

5-star beach hotel with a conference centre
Catch some rays at the nearby beach or spend the day on-site at a marina, then enjoy a meal at one of JW Marriott Gold Coast Resort & Spa's 3 restaurants. Change of towels is available on request
JW Marriott Gold Coast Resort & Spa offers 223 accommodations with minibars and a safe. Rooms open to balconies. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking available (AUD 5 per day)
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 49.50 for adults and AUD 25 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Citrique
  • Misono
  • Chapter & Verse
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 hot tubs
  • Basketball
  • Bike parking
  • Bike storage
  • Fitness centre
  • Playground
  • Shopping
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare
  • Water slide

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1445 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Beach umbrellas
  • Garden
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated entire property – December 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 49.50 for adults and AUD 25 for children (approximately)
  • Covered self-parking fee: AUD 24 per day (in/out privileges)
  • Valet parking fee: AUD 35 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel
Jw Marriott Gold Coast & Spa
Surfers Paradise Marriott Resort Spa
JW Marriott Gold Coast Resort & Spa Hotel
JW Marriott Gold Coast Resort & Spa Surfers Paradise
JW Marriott Gold Coast Resort & Spa Hotel Surfers Paradise

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 646 out of 978 reviews
5 - Excellent 66%
Rating 4 - Good. 245 out of 978 reviews
4 - Good 25%
Rating 3 - Okay. 59 out of 978 reviews
3 - Okay 6%
Rating 2 - Poor. 19 out of 978 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 978 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot fault JW Marriott in the Gold Coast. From when we checked in to checking out, everything was pretty much perfect. Every staff that we came across always had a smile on their face and we’re always willing to help. The property is beautiful and the heated pools made the place even better as we were able to swim with our kids even in the cold and rain. Our room was great and super clean! We loved how spacious the bathroom was, too. Room service and house keeping were always on point and helped with our requests in about 5 mins or less and were always greeted with a willingness to help. The price per night is justified by the excellent service, surroundings, amenities, activities, etc. Thanks to all the staff at JW for making our little family vacation memorable! Looking forward to staying here again in the future.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal experience! The staff at the JWMarriott go above and beyond to ensure everyone has a great time. Could not fault our experience and will definitely be back!
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly couldn't fault it. Absolutely loved the entire experience and would definitely stay again.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
UNBELIEAVABLE! The food, the staff, the pool, the rooms. 20/10. See you next year JW Mariott.
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent hotel. Its a bit odd that a 5 star hotel charges extra for barista coffee despite paying for the buffet. I am not used to that at 5 star hotels around the world.
Stayed 3 nights in Apr 2022