4/5 Good
Kent
Travelled with partner
19 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
JW Marriott Gold Coast Resort & Spa
Photo gallery for JW Marriott Gold Coast Resort & Spa
Overview of JW Marriott Gold Coast Resort & Spa
JW Marriott Gold Coast Resort & Spa
4.5/5 Wonderful
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
158 Ferny Avenue, Surfers Paradise, QLD, 4217
Explore the area
- Slingshot8 min walk
- Chevron Renaissance12 min walk
- Cavill Avenue14 min walk
- Gold Coast, QLD (OOL-Coolangatta)24 min drive
Choose dates to view prices
About this area
Gold Coast
Located in Gold Coast, JW Marriott Gold Coast Resort & Spa is in the city centre and on a river. The area's natural beauty can be seen at Surfers Paradise Beach and Broadwater Parklands, while Slingshot and Sea World are popular area attractions. Travelling with kids? Make time for Warner Bros. Movie World, or head to an event or a match at Cbus Super Stadium. Kayaking, scuba diving and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
What's nearby
- Budds Beach - 3 min walk
- Slingshot - 8 min walk
- Infinity Attraction - 12 min walk
- Chevron Renaissance - 12 min walk
- Cavill Avenue - 14 min walk
Getting around
- Florida Gardens station - 4 min drive
- Varsity Lakes Station - 16 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 24 min drive
Restaurants
- Citrique — 1 min walk
- Misono — 1 min walk
- Bazaar Gold coast - 6 min walk
- Yamagen Japanese Restaurant - 6 min walk
- Bumbles cafe - 9 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Self parking on site (AUD 24 per day; includes in/out privileges)
- Valet parking on site (AUD 49 per day; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking available
- Off-site parking within 2133 ft (AUD 5 per day)
- Return airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 49.50 for adults and AUD 25 for children
- 5 restaurants and 1 coffee shop/cafe
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 2 outdoor pools
- 2 outdoor tennis courts
- Shopping
Family friendly
- 2 outdoor pools
- Babysitting/childcare (surcharge)
- Children's games
- Free cots/infant beds
- In-room childcare (surcharge)
- Laundry facilities
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
- Supervised childcare/activities
- Water slide
Conveniences
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Lockers available
Guest services
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels (on request)
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Bulgarian
- Chinese
- Dutch
- English
- Filipino
- French
- German
- Hindi
- Italian
- Japanese
- Korean
- Macedonian
- Portuguese
- Russian
- Spanish
Business services
- Business centre
- Computer station
- Conference space (1445 square feet)
- Meeting rooms
Outdoors
- Beach umbrellas
- Garden
- Marina on site
- Outdoor furniture
- Pool cabanas (surcharge)
- Pool sunloungers
- Pool umbrellas
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Lever door handles
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Roll-in shower (select rooms)
- Step-free path to entrance
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- Beach towels
- Designated smoking areas (fines apply)
- Renovated entire property – December 2020
- Romance packages available
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 42-inch LCD TV
- TV channels
- Films for purchase
- Premium channels
Food and drink
- Coffee/tea maker
- Minibar
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Mobile key entry
- Phone
- Safe
- Slippers
- Soundproofing
Similar properties
See similar properties
Gold Coast
Surfers Paradise
Guest rating 4.5+
Business-friendly
Air conditioned
Hotel
Washer and dryer
5 star
Policies
Check-in
Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 100 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 49.50 for adults and AUD 25 for children (approximately)
- Self-parking fee: AUD 24 per day (in/out privileges)
- Valet parking fee: AUD 49 per day (in/out privileges)
- Nearby parking fee: AUD 5 per day (2133 ft away)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: AUD 75.0 per night
- Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel
Jw Marriott Gold Coast & Spa
Surfers Paradise Marriott Resort Spa
JW Marriott Gold Coast Resort & Spa Hotel
JW Marriott Gold Coast Resort & Spa Surfers Paradise
JW Marriott Gold Coast Resort & Spa Hotel Surfers Paradise
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.5/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Michelle
Travelled with family
4 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Danqing
16 Sept 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
4/5 Good
Liza
19 July 2021
Stayed 1 night in Jul 2021
4/5 Good
Verified traveller
Travelled with family and small children
15 July 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021