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Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvet, pillow top beds

Guest reviews

4.5/5 Wonderful
1,266 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationThe Star Gold Coast1 min walk
Popular LocationGold Coast Convention and Exhibition Centre6 min walk
Popular LocationPacific Fair Shopping Centre9 min walk
AirportGold Coast, QLD (OOL-Coolangatta)29 min drive

Choose dates to view prices

  • Club Suite

    Room amenities

    • 81 sq m
    • Sleeps 2
    More detailsClub Suite
  • Superior Deluxe Twin Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    More detailsSuperior Deluxe Twin Room
  • Superior Deluxe King Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsSuperior Deluxe King Room
  • Corner Balcony Deluxe King Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    More detailsCorner Balcony Deluxe King Room
  • Corner Balcony Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 4
    More detailsCorner Balcony Deluxe Twin Room
  • Executive King Room

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    More detailsExecutive King Room
  • Executive Twin Room

    4.4/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    More detailsExecutive Twin Room
  • King Terrace Suite

    Room amenities

    • 80 sq m
    • Ocean view
    • Sleeps 2
    More detailsKing Terrace Suite
  • Ocean Terrace Suite

    Room amenities

    • 113 sq m
    • Ocean view
    • Sleeps 2
    More detailsOcean Terrace Suite

About this area

Gold Coast

Located in Gold Coast, The Star Grand at The Star Gold Coast is connected to the convention centre. Pacific Fair Shopping Centre and Cavill Avenue are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Slingshot. Sea World and Currumbin Wildlife Sanctuary are not to be missed. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.

Map
Popular Location

What's nearby

  • The Star Gold Coast - 1 min walk
  • Gold Coast Convention and Exhibition Centre - 6 min walk
  • The Oasis - 7 min walk
  • Pacific Fair Shopping Centre - 9 min walk
  • SkyPoint Observation Deck - 8 min drive

Getting around

  • Broadbeach South Light Rail Station - 7 min walk
  • Varsity Lakes Station - 18 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 29 min drive

Restaurants

  • Cucina Vivo — 1 min walk
  • Kiyomi — 1 min walk

About this property

The Star Grand at The Star Gold Coast

5-star luxury hotel connected to the convention centre in Broadbeach
8 restaurants, a casino and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 6 bars/lounges, a fitness centre and a poolside bar. All 596 rooms offer thoughtful touches such as espresso makers and pillow menus, as well as comforts such as pillowtop beds and Egyptian cotton sheets. Complimentary wireless Internet access and room service (during limited hours) are standard, as are LCD TVs with satellite channels.
The Star Grand at The Star Gold Coast offers 596 forms of accommodation with espresso makers and a safe. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 hot tubs
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Irish
  • Italian
  • Japanese
  • Korean
  • Malay

Business services

  • Meeting rooms
  • Conference centre (17513 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 65-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations.
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast and through room service
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Gold Coast
Star Grand Star Gold Coast Hotel Broadbeach
Star Grand Star Gold Coast Hotel
Star Grand Star Gold Coast Broadbeach
Star Grand Star Gold Coast

Frequently asked questions

Can I cancel my reservation for free at The Star Grand at The Star Gold Coast and receive a full refund?
Yes, The Star Grand at The Star Gold Coast offers free cancellation on select room rates, because flexibility matters! Please refer to The Star Grand at The Star Gold Coast cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM to 9 PM.
Is The Star Grand at The Star Gold Coast pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Star Grand at The Star Gold Coast?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in begins at 2 PM.
What time is check-out at this property?
Checkout is at 11 AM.
Where is The Star Grand at The Star Gold Coast located?
Located in Broadbeach, this luxury hotel is within 1 mi (2 km) of Pacific Fair Shopping Centre and Surfers Paradise Beach. Cavill Avenue and Timezone are also within 3 mi (5 km). Broadbeach South Light Rail Station is 7 minutes by foot and Florida Gardens station is 22 minutes.

Guest reviews

Overall score and ratings for The Star Grand at The Star Gold Coast

4.5
Wonderful
5 - Excellent
782
4 - Good
358
3 - Okay
74
2 - Mediocre
32
1 - Poor
20
4.7
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great comfortable room. Food and room service was great. Only negative comment was had to park the car and walk around 200m from car park to check in with all luggage.

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was nice and an enjoyable stay. Would stay again

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Jul 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020