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The Star Grand at The Star Gold Coast

Hotel Class
5 out of 5

Information

Reviews

4.2 / 5Very Good
3,052 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    The Star Gold Coast
    1 min walk
  • Popular Location
    Gold Coast Convention and Exhibition Centre
    6 min walk
  • Popular Location
    Pacific Fair Shopping Centre
    9 min walk
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    19 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Club Suite

    Room Amenities

    • Sleeps 2
    More details
  • Superior Deluxe Twin Room

    Room Amenities

    • Sleeps 4
    More details
  • Superior Deluxe King Room

    Room Amenities

    • Sleeps 3
    More details
  • Corner Balcony Deluxe King Room

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Corner Balcony Deluxe Twin Room

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Executive King Room

    Room Amenities

    • Sleeps 2
    More details
  • Executive Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • King Terrace Suite

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Ocean Terrace Suite

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details

About this area

Broadbeach

The Star Grand at The Star Gold Coast is located near the beach and in an area with good shopping. The area's natural beauty can be seen at Surfers Paradise Beach and Kurrawa Beach, while Timezone and Infinity Attraction are popular area attractions. Slingshot and Sea World are not to be missed. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    The Star Gold Coast - 1 min walk
  • Popular Location
    Gold Coast Convention and Exhibition Centre - 6 min walk
  • Popular Location
    The Oasis - 7 min walk
  • Popular Location
    Pacific Fair Shopping Centre - 9 min walk
  • Popular Location
    SkyPoint Observation Deck - 4 min drive

Getting around

  • Broadbeach South Light Rail Station - 7 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 30 min drive

Restaurants

  • Where to eat
  • Cucina Vivo – Pool-view restaurant with a bar offering Italian cuisine. Serves dinner on select days. Reservations required.
  • Kiyomi – Pool-view fine-dining restaurant with a bar offering Korean cuisine. Serves dinner on select days. Reservations required.
  • Garden Kitchen & Bar – Restaurant with a bar. Serves breakfast, brunch and lunch daily. Reservations required. Kids' menu available.
  • Nineteen at The Star – Ocean-view fine-dining restaurant with a bar. Serves lunch and dinner on select days. Reservations required.

About this property

The Star Grand at The Star Gold Coast

Luxury hotel connected to the convention centre in Broadbeach with 8 restaurants
Along with 8 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 6 bars/lounges and a fitness centre are on-site. All 596 rooms offer thoughtful touches such as espresso makers and pillow menus, as well as comforts such as pillowtop beds and Egyptian cotton sheets. Complimentary wireless Internet access and 24-hour room service are standard, as are LCD TVs with satellite channels.
The Star Grand at The Star Gold Coast offers 596 forms of air-conditioned accommodation with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a complimentary bathrobe, designer toiletries, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Renovations and closures

This property is undergoing renovations. During renovations, the hotel will make every effort to minimise noise and disturbance.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 34.90 for adults and AUD 19.90 for children (approximately)
  • Valet parking fee: AUD 50.00 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 6 AM to 9 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Jupiters Hotel Casino Gold Coast Broadbeach
  • Jupiters Hotel Casino Gold Coast
  • Jupiters Casino Gold Coast Broadbeach
  • Jupiters Casino Gold Coast
  • Star Grand Star Gold Coast Hotel Broadbeach
  • Star Grand Star Gold Coast Hotel
  • Star Grand Star Gold Coast Broadbeach
  • Star Grand Star Gold Coast

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: AUD 50.00 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 34.90 for adults and AUD 19.90 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 hot tubs
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Irish
  • Italian
  • Japanese
  • Korean
  • Malay

Business services

  • Meeting rooms
  • Conference centre (17513 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Down comforter
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 65-inch LCD TV
  • pay films
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

Where to eat

4.2

Very Good

5 - Excellent
1,572
4 - Good
938
3 - Okay
322
2 - Mediocre
154
1 - Poor
66
4.5
Cleanliness
4.3
Service and Staff
4.6
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great selection on places to eat and everything very clean.

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were nice, bed was comfy. Location convenient to Pacific Fair. I liked watching the cranes work on the new building from my window!

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov. 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov. 2019

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