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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Water park
Balcony

Guest reviews

4.5 out of 5 Wonderful
1,000 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Map

Explore the area

Popular LocationGold Coast University Hospital7 min drive
Popular LocationGold Coast Private Hospital7 min drive
Popular LocationPalm Meadows Golf Course7 min drive
AirportGold Coast, QLD (OOL-Coolangatta)28 min drive

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  • Executive Twin Room

    Room amenities

    • 38 sq m
    • Mountain view
    • Sleeps 3
    More detailsExecutive Twin Room
  • Superior Spa Suite

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Golf view
    • Sleeps 3
    More detailsSuperior Spa Suite
  • Executive King Room

    Room amenities

    • 38 sq m
    • Golf view
    • Sleeps 3
    More detailsExecutive King Room
  • Superior Twin Room

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • Golf view
    • Sleeps 4
    More detailsSuperior Twin Room
  • Mountain View Room

    4.6/5 guest room rating

    Room amenities

    • 33 sq m
    • Mountain view
    • Sleeps 4
    More detailsMountain View Room
  • Superior King Room

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • Golf view
    • Sleeps 3
    More detailsSuperior King Room

About this area

Gold Coast

Located in Gold Coast, RACV Royal Pines Resort Gold Coast is near a train station. Chevron Renaissance and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Infinity Attraction and Timezone. Travelling with kids? Make time for Slingshot, or head to an event or a match at Metricon Stadium. Spend some time exploring the area's activities, including golfing.
View map
Popular Location

What's nearby

  • Gold Coast University Hospital - 7 min drive
  • Gold Coast Private Hospital - 7 min drive
  • Palm Meadows Golf Course - 7 min drive
  • Chevron Renaissance - 8 min drive
  • Budds Beach - 8 min drive

Getting around

  • Nerang Train Station - 4 min drive
  • Helensvale Station - 12 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 28 min drive

Restaurants

  • Kalinda Restaurant — 1 min walk
  • Trattoria Amici — 1 min walk
  • Urban Village Cafe - 3 min walk
  • Trattoria Amici - 9 min walk
  • Arakawa - 10 min walk

About this property

RACV Royal Pines Resort Gold Coast

Family-friendly Gold Coast hotel in Benowa, near Metricon Stadium
4 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, an outdoor pool and 2 bars/lounges are on-site. All 333 rooms offer free WiFi, pillowtop beds and LCD TVs with digital channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
RACV Royal Pines Resort Gold Coast offers 333 forms of accommodation with minibars and a safe. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the water park with waterslides. An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

One Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: AUD 20.00 per night
  • Electric car charging station
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 34-34 for adults and AUD 10-34 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 27 holes of golf
  • 5 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Health club
  • Outdoor pool
  • Playground
  • Hot tub
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Water slide

Conveniences

  • Lift
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Russian

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 March 2020 to 29 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 34 and AUD 34 for adults, and AUD 10 and AUD 34 for children (approximately)
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

Frequently asked questions

Can I cancel my reservation for free at RACV Royal Pines Resort Gold Coast and receive a full refund?
Yes, RACV Royal Pines Resort Gold Coast offers free cancellation on select room rates, because flexibility matters! Please refer to RACV Royal Pines Resort Gold Coast cancellation policy on our site for more details about any exclusions or requirements.
Does RACV Royal Pines Resort Gold Coast have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is RACV Royal Pines Resort Gold Coast pet-friendly?
No, pets are not allowed at this property.
How much is parking at RACV Royal Pines Resort Gold Coast?
Self-parking is free at this property.
What time is check-in at RACV Royal Pines Resort Gold Coast?
Check-in is from 2 PM to midnight.
What time is check-out at RACV Royal Pines Resort Gold Coast?
Checkout is at 10 AM.
Where is RACV Royal Pines Resort Gold Coast located?
This family-friendly Gold Coast hotel is located in Benowa, within 2 mi (3 km) of Gold Coast Regional Botanic Gardens and Metricon Stadium. Emerald Lakes Golf Club and Southport Golf Club are also within 2 miles (3 km).
4.5
Wonderful
5 - Excellent
651
4 - Good
260
3 - Okay
56
2 - Poor
24
1 - Terrible
9

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

1/5 Terrible

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Nothing operating to far from everything no buffet
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service
Great service and cleanliness of rooms. The views are great as we had the view of surfers.
Stayed 2 nights in Mar 2020

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