RACV Royal Pines Resort Gold Coast

Photo gallery for RACV Royal Pines Resort Gold Coast

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Water park
View from room

Overview of RACV Royal Pines Resort Gold Coast

VIP Access

RACV Royal Pines Resort Gold Coast

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
Map
Ross Street, Benowa, QLD, 4217

Explore the area

  • Popular LocationGold Coast University Hospital7 min drive
  • Popular LocationGold Coast Private Hospital7 min drive
  • Popular LocationPalm Meadows Golf Course7 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)32 min drive

Choose dates to view prices

About this area

Gold Coast

RACV Royal Pines Resort Gold Coast is located in Benowa, a neighbourhood in Gold Coast, and is near a train station. Cavill Avenue and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Warner Bros. Movie World. Travelling with kids? Consider Dreamworld and Wax Museum. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Gold Coast University Hospital - 7 min drive
  • Gold Coast Private Hospital - 7 min drive
  • Palm Meadows Golf Course - 7 min drive
  • Chevron Renaissance - 8 min drive
  • Budds Beach - 8 min drive

Getting around

  • Nerang Train Station - 4 min drive
  • Helensvale Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 32 min drive

Restaurants

  • Urban Village Cafe - 3 min walk
  • Videre - 9 min walk
  • Panorama Lounge - 9 min walk
  • Ashmore Road Seafood & Steakhouse Restaurant - 16 min walk
  • Kokko Maria - 3 min drive

About this property

RACV Royal Pines Resort Gold Coast

Family-friendly Gold Coast hotel in Benowa, near Carrara Sports Complex
A full-service spa, a golf course and free water park access are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a restaurant and 2 bars/lounges are on-site. All 333 rooms offer free WiFi, pillowtop beds and LCD TVs with digital channels. Other amenities available to guests include 24-hour room service, minibars and coffee makers.
RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and a safe. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the water park with waterslides. An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

One Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 34-34 for adults and AUD 10-34 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 27 holes of golf
  • 5 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Russian

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 34 and AUD 34 for adults, and AUD 10 and AUD 34 for children (approximately)
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 658 out of 946 reviews
5 - Excellent 70%
Rating 4 - Good. 207 out of 946 reviews
4 - Good 22%
Rating 3 - Okay. 51 out of 946 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 946 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 946 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service overall by the property. Panorama café was no doubt our favourite. The staff there was unbelievable. Only downfall was housekeeping, eg for 2 days our toilet was not cleaned well other than simply flushing the toilet. Being an ex executive housekeeper I am fully aware of standards of the rooms that is required.
Stayed 5 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always like our stay.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with young kids
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for kids and large enough so everyone has their space! Lots to do and 4-5 nights here is enough.
Stayed 4 nights in Apr 2022