5/5 Excellent
Sharon
Travelled with family
27 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Photo gallery
Guest reviews
4.5 out of 5 Wonderful
1,000 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Social distancing
Map
Ross Street, Benowa, QLD
Explore the area
Gold Coast University Hospital7 min drive
Gold Coast Private Hospital7 min drive
Palm Meadows Golf Course7 min drive
Gold Coast, QLD (OOL-Coolangatta)28 min drive
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Executive Twin Room
Photos of Executive Twin Room
Executive Twin Room
More detailsRoom amenities
- 38 sq m
- Mountain view
- Sleeps 3
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 30
Room details
2 Double Beds
38 square metres m2 room with golf course and mountain views
Internet – Free WiFi
Entertainment – LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Pillowtop bed, blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible and grab bar near toilet
Need to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Spa Suite
Photos of Superior Spa Suite
Superior Spa Suite
5/5 guest room ratingMore detailsRoom amenities
- 60 sq m
- Golf view
- Sleeps 3
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 King Bed
60 square metres m2 room, balcony/patio with golf course views
Internet – Free WiFi
Entertainment – LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Pillowtop bed, blackout drapes/curtains and linenBathroom – Private bathroom, shower, bathrobes and free toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityExecutive King Room
Photos of Executive King Room
Executive King Room
More detailsRoom amenities
- 38 sq m
- Golf view
- Sleeps 3
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 30
Room details
1 King Bed
38 square metres m2 room with golf course views
Internet – Free WiFi
Entertainment – LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Pillowtop bed, blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Twin Room
Photos of Superior Twin Room
Superior Twin Room
4.7/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Golf view
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
2 Double Beds
33 square metres m2 room, balcony/patio with golf course views
Internet – Free WiFi
Entertainment – LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Pillowtop bed, blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityMountain View Room
Photos of Mountain View Room
Mountain View Room
4.6/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Mountain view
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
2 Double Beds
33 square metres m2 room with mountain views
Internet – Free WiFi
Entertainment – LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Pillowtop bed, blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior King Room
Photos of Superior King Room
Superior King Room
4.7/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Golf view
- Sleeps 3
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
33 square metres m2 room, balcony/patio with golf course views
Internet – Free WiFi
Entertainment – LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Pillowtop bed, blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Gold Coast
Located in Gold Coast, RACV Royal Pines Resort Gold Coast is near a train station. Chevron Renaissance and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Infinity Attraction and Timezone. Travelling with kids? Make time for Slingshot, or head to an event or a match at Metricon Stadium. Spend some time exploring the area's activities, including golfing.
What's nearby
- Gold Coast University Hospital - 7 min drive
- Gold Coast Private Hospital - 7 min drive
- Palm Meadows Golf Course - 7 min drive
- Chevron Renaissance - 8 min drive
- Budds Beach - 8 min drive
Getting around
- Nerang Train Station - 4 min drive
- Helensvale Station - 12 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 28 min drive
Restaurants
- Kalinda Restaurant — 1 min walk
- Trattoria Amici — 1 min walk
- Urban Village Cafe - 3 min walk
- Trattoria Amici - 9 min walk
- Arakawa - 10 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Valet parking: AUD 20.00 per night
- Electric car charging station
- Local area shuttle (surcharge)
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 34-34 for adults and AUD 10-34 for children
- 4 restaurants and 1 coffee shop/cafe
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 27 holes of golf
- 5 outdoor tennis courts
- Aerobics classes
- Arcade/games room
- Billiards/pool table
- Children's pool
- Free water park access
- Full-service spa
- Golf driving range
- Health club
- Outdoor pool
- Playground
- Hot tub
- Yoga classes
Family friendly
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Children's pool
- Dry cleaning service
- Free water park access
- Laundry facilities
- Outdoor pool
- Playground
- Water slide
Conveniences
- Lift
- Gift shop/newsstand
- Newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Golf lessons
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tennis lessons
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- French
- Japanese
- Russian
Business services
- Business centre
- Meeting rooms
- Conference centre
Outdoors
- Garden
- Pool sunloungers
- Pool umbrellas
Spa
- 6 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - hot stone
- Massage - prenatal
- Massage/treatment rooms
- Spa open selected days
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Grab bar near toilet
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Linens
- Pillow-top mattress
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- Digital channels
- LCD TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in between 2 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 27 March 2020 to 29 October 2020 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between AUD 34 and AUD 34 for adults, and AUD 10 and AUD 34 for children (approximately)
- Valet parking fee: AUD 20.00 per night (in/out privileges)
- Rollaway bed fee: AUD 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa
Frequently asked questions
4.5
Wonderful
4.5/5
Cleanliness
4.5/5
Staff & service
4.5/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Sarah
Travelled with group
24 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
1/5 Terrible
Paul
23 Mar. 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2020
5/5 Excellent
Andrea
17 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
5/5 Excellent
Verified traveller
Travelled with partner
16 Mar. 2020
Liked: Staff & service
Stayed 2 nights in Mar 2020