- Liked: Cleanliness, amenities
Stayed 7 nights in Feb. 2020
Overview of Turtle Beach Resort
Photo gallery
Guest reviews
Excellent
997 reviews
Amenities
- Pool
- Free WiFi
- Kitchen
- Air Conditioning
Map
2346 Gold Coast Highway, Mermaid Beach, QLD
Explore the area
Putt Putt Golf Mermaid Beach11 min walk
Pacific Fair Shopping Centre5 min drive
The Star Gold Coast7 min drive
Gold Coast, QLD (OOL-Coolangatta)26 min drive
Choose dates to view prices
Free cancellation on all units
You can change or cancel this stay if plans change. Because flexibility matters.
1 Bedroom Apartment
Photos of 1 Bedroom Apartment
1 Bedroom Apartment
Room amenities
- 55 sq m
- 1 bedroom
- 1 bathroom
- Sleeps 3
Show more2 Bedroom Apartment
Photos of 2 Bedroom Apartment
2 Bedroom Apartment
Room amenities
- 77 sq m
- 2 bedrooms
- 1 bathroom
- Sleeps 5
Show moreThree Bedroom Apartment
Photos of Three Bedroom Apartment
Three Bedroom Apartment
Room amenities
- 110 sq m
- 3 bedrooms
- 1 bathroom
- Sleeps 8
Show more1 Bedroom Superior Apartment
Photos of 1 Bedroom Superior Apartment
1 Bedroom Superior Apartment
Room amenities
- 55 sq m
- Sleeps 3
Show more2 Bedroom Superior Apartment
Photos of 2 Bedroom Superior Apartment
2 Bedroom Superior Apartment
Room amenities
- 77 sq m
- 2 bedrooms
- 1 bathroom
- Sleeps 5
Show more2 Bedroom Family Suite
Photos of 2 Bedroom Family Suite
2 Bedroom Family Suite
Room amenities
- 80 sq m
- 2 bedrooms
- 1 bathroom
- Sleeps 6
Show more
About this area
Mermaid Beach
Located in Mermaid Beach, Turtle Beach Resort is in the entertainment district and near the beach. The area's natural beauty can be seen at Surfers Paradise Beach and Kurrawa Beach, while Timezone and Infinity Attraction are popular area attractions. Travelling with kids? Don't miss Slingshot, or check out an event or a game at Metricon Stadium.
What's nearby
- Putt Putt Golf Mermaid Beach - 11 min walk
- Pacific Fair Shopping Centre - 5 min drive
- Gold Coast Convention and Exhibition Centre - 6 min drive
- The Star Gold Coast - 7 min drive
- The Oasis - 7 min drive
Getting around
- Broadbeach South Light Rail Station - 2 min drive
- Varsity Lakes Station - 15 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 26 min drive
About this property
Property amenities
Beach
Near the beach
Pool/Spa
4 Outdoor pools
4 hot tubs
Sauna
Chelonia Beauty Day Spa
Massages
Internet
Free WiFi
Parking and transport
Return airport shuttle (surcharge) from 5:30 AM to 9:00 PM
Airport shuttle on request
Local area shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
On-site car hire
Family friendly
Cots (infant beds): AUD 9.0 per night
Children's pool
Playground
Childcare (surcharge)
Children's club
Kitchen
Fridge
Hob
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Dining
Breakfast available for a fee: AUD 8-15 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Bedrooms
Rollaway/extra beds: AUD 42.0 per day
Bathrooms
Combined bath/shower
Hairdryer
Living spaces
Living room
Dining room
Entertainment
Flat-screen TV with cable service
Games room
Outdoor areas
Terrace
Balcony or patio
Barbecue
Garden
Picnic area
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lifts
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Safe
Iron/ironing board
Luggage storage
Corner/local shop
Location highlights
In the shopping district
In the entertainment district
Things to do
Fitness centre
Outdoor tennis court
Waterslide
Theme park shuttle (surcharge)
Free access to water park
Mini golf on site
Golf nearby
Casino nearby
General
200 rooms
3 floors
Individually decorated
Individually furnished
Where to eat
On-site dining venue – Café offering local cuisine. Serves lunch daily.
Deck Resturant and Bar – Poolside restaurant with a bar offering pizza. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
Policies
Check-in
Check-in between 2 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
- The front desk is open during the following times:<br /><ul><li>Sunday-Thursday: 7 AM-7 PM</li></ul> <ul><li>Friday-Saturday: 7 AM-9 PM</li></ul>For more details, please contact the property using the information on the booking confirmation.
- Airport shuttle service is available on request from 5:30 AM to 9:00 PM. Fees may apply. Contact the property in advance to make arrangements.
Renovations and closures
The property will be renovating from 27 April 2020 until 14 June 2020 (completion date subject to change). The following areas are affected:
- Swimming pool
Pets
- Pets not allowed (service animals welcome)
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AUD 42.0 per day.
- Cots (infant beds) are available for AUD 9.0 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between AUD 8 and AUD 15 per person (approximately)
- Airport shuttle fee: AUD 50 per person (one way)
- Crib (infant bed) fee: AUD 9.0 per night
- Rollaway bed fee: AUD 42.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. The property is a 4 storey complex including the underground car park and is only accessible by stairs. Elevators are not available.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
Property is also known as
- Turtle Beach Resort Mermaid Beach
- Turtle Beach Resort
- Turtle Beach Mermaid Beach
- Turtle Beach
- Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
- Sands Turtle Beach Mermaid
- Turtle Beach Hotel Mermaid Beach
- Sands Turtle Beach Hotel
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids loved all the pools, splash pad, mini golf, movie theatre and tennis courts, my son was a little upset the games room was closed for our one week stay, and the gym had an age restriction of 18.
Stayed 7 nights in Feb. 2020
This traveller didn’t leave comments with their review
Stayed 6 nights in Feb. 2020
- Disliked: Cleanliness
My daughter and I have been bitten multiple times whilst sleeping all over my arms and legs doors were always shut also room smelled rather bad and musty my light blew the toaster didn’t work the door slammed shut even with the soft close attached while the other doors to balcony would not lock properly there were other people’s belongings in the room behind draws room 293 not happy I have been to this resort 5 years ago as good back then very dissatisfied now #notmyideaofaholiday
Stayed 6 nights in Feb. 2020
This traveller didn’t leave comments with their review
Stayed 5 nights in Feb. 2020
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