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Turtle Beach Resort

4.0 star property
Families splash in four outdoor pools at this Gold Coast haven, where water parks, tennis courts, and mini-golf courses create all-day adventures

Choose dates to view prices

Turtle Beach Resort sits near Pacific Fair Shopping Centre, offering a complete family getaway. Kids love the children's pool with waterslide while adults appreciate the sauna and steam room. Everyone enjoys the on-site mini golf course and meals at Fresh and Tasty café.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$390
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Living area

3 Bedroom Apartment

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • Garden view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for 1 Bedroom Superior Apartment

1 Bedroom Superior Apartment | Living area

1 Bedroom Superior Apartment

7.4 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Superior Apartment

2 Bedroom Superior Apartment | Living area

2 Bedroom Superior Apartment

8.4 out of 10
Very good
(51 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • Garden view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Family Suite

2 Bedroom Family Suite | Living area

2 Bedroom Family Suite

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • Garden view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area

2 Bedroom Apartment

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • Garden view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About the area

Located in Mermaid Beach, a neighbourhood in Gold Coast, Turtle Beach Resort is in the entertainment district and near the beach. Pacific Fair Shopping Centre and The Oasis are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kurrawa Beach. Putt Putt Golf Mermaid Beach and The Star Gold Coast are two other places to visit that come recommended. Kayaking, snorkelling and canoeing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Gold Coast travel guide
Map
2346 Gold Coast Highway, Mermaid Beach, QLD, 4218

What's nearby

  • Wide shot of the beach at Snapper rocks and rainbow bay, Queensland
    Nobby Beach
    9 min walk - 0.8 km
  • Stars at Surfer Paradise Gold Coast Australia
    The Star Gold Coast
    3 min drive - 2.7 km
  • Putt Putt Golf Mermaid Beach
    12 min walk - 1.1 km
  • Pacific Fair Shopping Centre
    2 min drive - 1.9 km
  • The Oasis
    3 min drive - 2.7 km

Getting around

  • Broadbeach South Light Rail Station
    2 min drive
  • Varsity Lakes Station
    14 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    30 min drive

Restaurants

  • Goccia’s
    6 min walk
  • The Holliday
    10 min walk
  • Temple Of Spices
    10 min walk
  • Locali Pizzeria
    9 min walk
  • Etsu Izakaya
    7 min walk

About this property

Turtle Beach Resort

Upscale family-friendly hotel near Pacific Fair Shopping Centre
Located close to Putt Putt Golf Mermaid Beach and The Star Gold Coast, Turtle Beach Resort provides free water park access, an airport shuttle and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Deck Resturant and Bar, offers breakfast, lunch, dinner and a poolside location. In addition to mini golf and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • Supervised childcare (surcharge), smoke-free property and tour/ticket information
  • Guest reviews say great things about the family-friendly amenities, pool and helpful staff
Room features
All 141 individually furnished rooms feature perks such as air conditioning and separate dining areas, as well as amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs, children's dinnerware and cots/infant beds
  • Shower/bath combinations and hairdryers
  • Flat-screen TVs with cable channels
  • Balconies or patios, separate dining areas and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 5:30 AM to 9:00 PM on request
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee: AUD 8 to 15 per person
  • A restaurant

Restaurants on site

  • Deck Resturant and Bar

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • Cot (surcharge)
  • Fenced pool
  • Free water park access
  • High chair
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Pool gate
  • Separate in-room dining area
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 15 per person
  • Airport shuttle fee: AUD 50 per person (one way)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45 per night
  • High chair fee: AUD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Resort Turtle Beach
Turtle Beach Resort
Turtle Resort
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Hotel Mermaid Beach
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Turtle Beach Resort Mermaid Beach
Turtle Beach Mermaid Beach
Turtle Beach Resort Hotel
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Hotel Mermaid Beach

Frequently asked questions

Does Turtle Beach Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Turtle Beach Resort?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Turtle Beach Resort on 12 Mar 2026 start from AU$390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Turtle Beach Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Turtle Beach Resort?

Self-parking is free at this property.

What time is check-in at Turtle Beach Resort?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Turtle Beach Resort?

Checkout is at 10 AM.

Does Turtle Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5:30 AM-9:00 PM on request. A fee of AUD 50 per person applies.

Where is Turtle Beach Resort located?

This family-friendly Gold Coast hotel is located in the entertainment district, within 1 mi (2 km) of Putt Putt Golf Mermaid Beach, Pacific Fair Shopping Centre and Kurrawa Beach. The Star Gold Coast and The Oasis are also within 2 mi (3 km). Broadbeach South Light Rail Station is 24 minutes by foot.

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Reviews

Turtle Beach Resort Reviews

8.6

Excellent

8.4

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 362 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

Reviews

10/10 Excellent

Stacey Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic family holiday spot with lots of pool options and great restaurant on site. Super close to a supermarket and great facilities in the family suites. Highly recommend for a family stay.
Stayed 14 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Great pool
Stayed 5 nights in Nov 2025

8/10 Good

Ruwan C

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, clean rooms with all the facilities. Need better lounge couch in living room.
Stayed 5 nights in Dec 2025

10/10 Excellent

Deacon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the 3 bedroom apartment, room was dated but clean and all we needed for our stay. Staff were friendly. Kids loved the different selection of activities from the pools and slides to the tennis/basketball courts to the mini putt. We really enjoyed our stay!!
Stayed 2 nights in Dec 2025

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
Family friendly, comfortable apartment, great facilities, pools, spas etc.
Stayed 7 nights in Oct 2025

8/10 Good

Helen A

Liked: Cleanliness, amenities, property conditions & facilities
Check in was difficult due to lack of parking. Facilities are good.
Stayed 3 nights in Nov 2025

8/10 Good

Skie-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with views like mini golf and find and seek, the overall feeling of peace and serenity.
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was nice, tv in every room.
Stayed 5 nights in Oct 2025

8/10 Good

YANEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Family Friendly. Lots of activities available for kids.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Great for families and kids. The room was very clean and had great amenities. (Would’ve been great to have a coffee machine). Several pools and lots to do for the kids. Walking distance to the beach. The current light rail works was a bit annoying for getting in and out of the resort, but we didn’t hear any works from our room. Will be great once that is operating as it will be easy to get around Golf Coast.
Stayed 10 nights in Nov 2025

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a great family resort. Would stay here again with the kids.
Stayed 5 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family
Stayed 7 nights in Apr 2025

8/10 Good

Kirstin

Liked: Property conditions & facilities
Perfect for a family get away. Very child friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of activities for the kids throughout the day, buses and trams easily accessable to get to other areas/ theme parks. The rooms are self maintained, they come with a washing machine/dryer for your convenience. The metro is in close walking distance so you can buy the necessities for your stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Krystall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great for our family of 5. (Children 12, 9 & 5). We enjoyed the pools and facilities. The parking was ideal and the location was a 5 min walk to beach. It was annoying being on the 3rd floor (no elevator) but the view was nice. We would definitely stay here again.
Stayed 8 nights in Sep 2025

10/10 Excellent

mardi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. But need to fix lights along pathways.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with kids
Stayed 2 nights in Feb 2025

6/10 Okay

Cathy

No help with the Arrival and discharge The staff not helpful at all Accommodation room was good and clean
Stayed 2 nights in Oct 2025

8/10 Good

GURDEEP

Liked: Cleanliness, amenities, property conditions & facilities
The amenities provided in the rooms was really good and full.
Stayed 2 nights in May 2025

8/10 Good

Constantine

Liked: Cleanliness
Loved the choices for kids, bbq area was great, room was clean however there were a few issues such as air coming out of the air conditioner smelt like urine, the curtains fell off the rack etc Place would be brilliant, just requires updating. On whole though, we enjoyed our stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

bodie maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great family holiday 😊
Stayed 6 nights in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
We loved almost everything about turtle beach! It had everything we needed for a family and made everything so easy! Shame about the light rail works but that can't be helped! Only two things were that the rooms were a bit dated (first world problems) and the couches weren't very comfortable, but aside from that. Loved it!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Andrew

Pools were all warm and great temperature even tho it was autumn. Loved the place
Stayed 2 nights in May 2025

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved staying here
Stayed 3 nights in Oct 2024

8/10 Good

Zaina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful relaxed environment , lovely staff and great facilities for kids, amazing food too
Stayed 4 nights in Nov 2024