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Crystalbrook Byron

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Primary image
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Balcony

Overview of Crystalbrook Byron

Crystalbrook Byron

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
77-97 Broken Head Road, Suffolk Park, NSW, 2481

Explore the area

  • Popular LocationByron Bay Golf Course7 min walk
  • Popular LocationArakwal National Park11 min walk
  • Popular LocationTallow Beach4 min drive
  • AirportBallina, NSW (BNK-Ballina - Byron Gateway)27 min drive

Choose dates to view prices

About this area

Suffolk Park

Located in Suffolk Park, Crystalbrook Byron is near the beach. Bangalow Historical Museum & Tea Rooms and Brunswick Picture House are cultural highlights, and some of the area's landmarks include Cape Byron Lighthouse and Crystal Castle & Shambhala Gardens. Looking to enjoy an event or a game while in town? See what's happening at Ballina Racecourse or Ballina Jockey Club. Looking to get your feet wet? Kayaking and surfing/boogie boarding adventures can be found near the property.
Visit our Suffolk Park travel guideOpens in a new window
View more Resorts in Suffolk ParkOpens in a new window
Map

What's nearby

  • Byron Bay Golf Course - 7 min walk
  • Arakwal National Park - 11 min walk
  • Tallow Beach - 4 min drive
  • Broken Head Beach - 6 min drive
  • Kings Beach - 7 min drive

Getting around

  • Mullumbimby Station - 28 min drive
  • Ballina, NSW (BNK-Ballina - Byron Gateway) - 27 min drive

Restaurants

  • Cicchetti Byron Bay - 5 min drive
  • The Top Shop - 5 min drive
  • The Mez Club - 5 min drive
  • Manna Haven - 5 min drive
  • Bayleaf - 5 min drive

About this property

Crystalbrook Byron

Luxury resort with full-service spa and fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this resort. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Crystalbrook Byron offers 92 air-conditioned accommodations with iPads and washers/dryers. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 55-inch Flat-screen televisions come with digital channels, DVD players and pay-per-view films. Accommodation at this 5-star resort has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and espresso makers. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Day Spa has 6 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free shopping centre shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: AUD 12-49 for adults and AUD 12-49 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Washer/dryer

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference centre (2325 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • DVD player
  • iPad
  • Netflix
  • Films for purchase
  • Streaming services

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Fridge
  • Hob
  • Toaster

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Washer and dryer

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See similar properties

Suffolk Park
Suffolk Park
Family-friendly
Family-friendly
Hotel resort
Hotel resort
Air conditioned
Air conditioned
5 star
5 star
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12 and AUD 49 for adults, and AUD 12 and AUD 49 for children (approximately)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 6 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Byron Byron Resort Suffolk Park
Byron Resort
Resort Byron
The Byron At Byron Hotel Byron Bay
The Byron At Byron Resort And Spa
The Byron At Hotel
The Byron At Resort
Byron Byron Suffolk Park
Crystalbrook Byron Resort
The Byron at Byron Resort Spa
Crystalbrook Byron Suffolk Park
Crystalbrook Byron Resort Suffolk Park
Byron at Byron a Crystalbrook Collection Resort

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 449 out of 556 reviews
5 - Excellent 81%
Rating 4 - Good. 88 out of 556 reviews
4 - Good 16%
Rating 3 - Okay. 12 out of 556 reviews
3 - Okay 2%
Rating 2 - Poor. 5 out of 556 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 556 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, wonderful service and amazing food
Stayed 3 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort in a magnificent rainforest setting Staff were amazing even remembered it was our anniversary and birthdays in the time we stayed Room was excellent although it should be for the price paid Only improvement could be to change the dinner menu every couple of days as it becomes quite repetitive Five stars!!
Stayed 5 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of this world
Stayed 4 nights in Dec 2021

3/5 Okay

Disliked: Staff & service
Mixed reaction to new ownership.
This property is now overpriced for what is offered. It was much better under previous ownership. Now understaffed and can you believe short sheeting at this price. Pool still beautiful and palm forest always a delight. Byron is now so busy too.
Stayed 1 night in Nov 2021

1/5 Terrible

Stayed 1 night in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful location, grounds were magical and beautiful maintained. Reception and pool bar staff were amazing.
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil Retreat
Great beautiful setting, rooms were excellent. Loved it
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely, relaxing resort in tranquil surroundings. Loved lounging by the pool and walking to the beach.
Stayed 4 nights in Jan 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 7 nights in Dec 2020