Cold shower, dirty pillows and no wifi in the room that has a smart tv. Our room was in no way “luxury”. Victoria was present for a lovely check-in but it was downhill from there - our room had a shower but the water was only hot for one second before it went cold, this was very strange given the water from the sink was super hot. Also there were reddy brown stains on some of the pillows. The staff did not re-fill the milk or clean the coffee space when doing the daily thing. I’m surprised this place is still in business. Not value for money, stay elsewhere.