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Clarence Hotel

4.0 star property
Eco-friendly hotel in the business district offers essential conveniences and environmental consciousness for practical, comfortable travel.

Choose dates to view prices

The Clarence Hotel earns its eco-certification while offering practical amenities like a coffee shop, dry cleaning, free self-parking, and in-room WiFi. Multilingual staff can direct guests to a nearby health club that welcomes hotel visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Tauranga, Clarence Hotel is in the city centre and near the airport. Tenpin Tauranga and Mount Maunganui Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Maunganui and Robbins Park. Fergusson Park and Waimarino Adventure Park are also worth visiting. Visit our Tauranga travel guide
View more Lodges in Tauranga
Map
51 Willow St, Tauranga, Bay Of Plenty, 3110

What's nearby

  • Tauranga Domain
    3 min walk - 0.3 km
  • Tauranga Art Gallery
    3 min walk - 0.3 km
  • Robbins Park
    5 min walk - 0.4 km
  • The Elms Mission House
    8 min walk - 0.7 km
  • Memorial Park
    20 min walk - 1.7 km

Getting around

  • Tauranga (TRG)
    10 min drive

Restaurants

  • Falafel Metro
    7 min walk
  • The Phoenix
    4 min walk
  • Cafe Demitasse
    3 min walk
  • Crown & Badger
    4 min walk
  • Clarence Boutique Hotel
    1 min walk

About this property

Clarence Hotel

Upscale lodge near Mount Maunganui
At Clarence Hotel, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy perks such as:
  • Free self-parking
  • Access to a nearby health club, express check-out and express check-in
  • A TV in reception, luggage storage and smoke-free property
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 49-inch LED TVs with Netflix and satellite channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (8 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Clarence Hotel Tauranga
Clarence Tauranga
Clarence Hotel Lodge
Clarence Hotel Tauranga
Clarence Hotel Lodge Tauranga

Frequently asked questions

Is Clarence Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Clarence Hotel?

Self-parking is free at this property.

What time is check-in at Clarence Hotel?

Check-in start time: 2 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Clarence Hotel?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Clarence Hotel located?

Located in the heart of Tauranga, this lodge is within a 5-minute walk of Tauranga Art Gallery, Monmouth Redoubt and Robbins Park. Tauranga Domain and The Elms Mission House are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Clarence Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 46 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel, excellent service and rooms are lovely. A real change to standardised chain type hotels, it was just wonderful and the staff were all lovely.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Top Quality Room with a luxurious Bed & top of the range Decor. The bathroom & shower was also amazing! The restaurants downstairs are so good with friendly staff & food to die for. We were there celebrating a special occasion & it did not disappoint - I would highly recommend this place.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old world charm. Staff are top-notch. Loved the place
Stayed 1 night in May 2021

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish boutique hotel

The room is beautiful. I like it so much, the colour of the fabrics, the pattern on the door, the vintage window, the furry surface of wardrobe, everything. And it's comfortable as well, lovely bed and lovely shower. The old post office building itself is worth a visit.
Stayed 3 nights in Apr 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bed and nice shower.
Stayed 1 night in Apr 2021

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won't regret staying here

The furnishings are really contemporary and pretty swanky. I loved the whole way this old bank has been modified. The bar has the best gin drinks and the atmosphere is wonderful. Just be mindful that this is an older building which has quirks - for those who need 100% quiet, you may struggle with the noise from the bars particularly on Friday and Saturday nights. But it has the best bed I have ever slept in.
Stayed 7 nights in Apr 2021

10/10 Excellent

B A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Tauranga

Amazing place to stay in tauranga.Great location.Very impressive and restaurant is very good with amazing food.will return
Stayed 3 nights in Jan 2021

10/10 Excellent

Sue, NZ

Liked: Staff & service, amenities, property conditions & facilities
this would be the best Hotel experience I have had in NZ
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but very quirky room! Staff were very friendly. Only gripe was bar shutting very early on a Saturday night. Otherwise excellent stay.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Liked: Room comfort

Below expectations

The room was not that clean, rust everywhere in the bathroom. Spiderwebs at the corner of the room. No reception when you try to check in and check out.
Stayed 2 nights in Nov 2020

8/10 Good

Steve, Queenstown-Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style and central location with good amenities
Stayed 1 night in Oct 2020

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our go-to hotel in Tauranga

Such a lovely room - always love staying here!
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Loved the shower and the room had a very nice feel about it.
Stayed 2 nights in Jun 2020

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Tauranga

Amazing service from all, especially bar team! Great restaurant, comfortable room and beautiful hotel all round. Highly recommend!
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and great staff. The artwork is amazing and the rooms are so clean and tidy.
Stayed 1 night in May 2020

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfy bed to relax

My wife and I stayed one night at the Clarence Hotel (the former Tauranga Post Office). Nice old building but have been fully refurbished and updated. The room was nice and large and provided all the necessities, including a nice comfy bed. Unfortunately the Bistro was closed for renovations so didn't get a chance to eat there - existing pics looked good.
Stayed 1 night in Feb 2020

10/10 Excellent

Gillian A

Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous hotel reception process wasn’t ideal charged twice however it was rectified quickly. Restaurant staff awesome
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot day a bad word about this place. We loved it. Absolutely everything about it.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this on spec for a one night stopover and we’re pleasantly surprised on now good the hotel is. Lovely attention to detail in the rooms, fabulous bar, friendly and attentive staff and great food. Central location and off street parking make this a real find. Love the decor and ambience.
Stayed 1 night in Feb 2020

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, comfy place....I’d stay again

Surprisingly, a excellent and comfy unit. Converted from the old post office, the rooms are very modern and nicely redone. One flight of stairs, but no elevator. The staff will help with luggage.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved the décor. Bathroom was enormous with a great shower.
Stayed 1 night in Feb 2020

10/10 Excellent

Tabor

Liked: Staff & service, amenities, property conditions & facilities
Amazing place! Full of heart and soul. Gr8 design and lots of caring for the very small details.
Stayed 1 night in Jan 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best

Amazing experience. Great location. Wonderful decor etc. Staff clearly enjoyed what they were doing, and were attentive and helpful.
Stayed 1 night in Dec 2019

10/10 Excellent

KPDNYC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design details are terrific. Beds are comfortable, nespresso machine in room with small tea cakes. Restaurant/bar is lively Asian fusion and any noise abates by 11PM
Stayed 1 night in Dec 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Tauranga

I had a great stay, loved the design of the rooms. Sad it's taken me so long to find this place in Tauranga. Highly Recommend.
Stayed 1 night in Dec 2019