The room, view and hotel were amazing.
What was not so amazing was that even though they were booked to capacity, there was hardly any staff. Ringing concierge, housekeeping etc, just rang out. Waiting for lifts could take up to 15 minutes. You had to book a time slot to use the pool and could not go more than once a day.
We came back to our room at 4:30 in the afternoon for a nap before heading off for the night to find that they had not made up the room yet.
For a 5 star hotel with pricing to match, it felt very much like a 3 star hotel that was just making a money grab.