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Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Guest reviews

4.6/5 Wonderful
1,158 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationStar Casino1 min walk
Popular LocationAustralian National Maritime Museum7 min walk
Popular LocationSEA LIFE Sydney Aquarium15 min walk
AirportSydney, NSW (SYD-Kingsford Smith Intl.)28 min drive

Choose dates to view prices

  • Star Suite

    4.2/5 guest room rating

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 2
    More detailsStar Suite
  • Superior King Room

    4.9/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsSuperior King Room
  • Premium Suite

    4.4/5 guest room rating

    Room amenities

    • 76 sq m
    • Sleeps 2
    More detailsPremium Suite
  • Premium Harbour King Room

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsPremium Harbour King Room
  • Two Bedroom Pyrmont View Suite

    4.6/5 guest room rating

    Room amenities

    • 85 sq m
    • City view
    • Sleeps 4
    More detailsTwo Bedroom Pyrmont View Suite
  • Two Bedroom Entertainer Suite

    Room amenities

    • City view
    • Sleeps 4
    More detailsTwo Bedroom Entertainer Suite
  • Three Bedroom Harbour View Suite

    Room amenities

    • 120 sq m
    • Harbor view
    • Sleeps 6
    More detailsThree Bedroom Harbour View Suite
  • Harbour Star Suite

    Room amenities

    • Sleeps 2
    More detailsHarbour Star Suite
  • One Bedroom Pyrmont View Suite With Office

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsOne Bedroom Pyrmont View Suite With Office
  • One Bedroom Harbour View Suite

    Room amenities

    • Harbor view
    • Sleeps 2
    More detailsOne Bedroom Harbour View Suite
  • Two Bedroom City View Suite

    Room amenities

    • City view
    • Sleeps 4
    More detailsTwo Bedroom City View Suite
  • Two Bedroom Harbour View Suite

    Room amenities

    • Harbor view
    • Sleeps 4
    More detailsTwo Bedroom Harbour View Suite
  • Superior Double Room

    Room amenities

    • Sleeps 2
    More detailsSuperior Double Room
  • One Bedroom City View Suite

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    More detailsOne Bedroom City View Suite
  • Superior Twin Room

    4.4/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsSuperior Twin Room
  • Premium Harbour Twin Room

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsPremium Harbour Twin Room

About this area

Sydney

Located in Sydney's Darling Harbour neighbourhood, The Star Grand Hotel and Residences Sydney is in the city centre and on the waterfront. The area's natural beauty can be seen at Hyde Park and Royal Botanic Gardens, while SEA LIFE Sydney Aquarium and Luna Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or Qudos Bank Arena.

Map
Popular Location

What's nearby

  • Star Casino - 1 min walk
  • Australian National Maritime Museum - 7 min walk
  • International Convention Centre Sydney - 14 min walk
  • SEA LIFE Sydney Aquarium - 15 min walk
  • White Bay Cruise Terminal - 13 min drive

Getting around

  • Star City Light Rail Station - 2 min walk
  • Exhibition Centre Station - 14 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 28 min drive

Restaurants

  • Sokyo — 1 min walk
  • Momofuku Seiobo — 1 min walk

About this property

The Star Grand Hotel and Residences Sydney

Luxury Sydney hotel in Darling Harbour, walk to Star Casino
This hotel features 20 restaurants, a casino and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 8 bars/lounges and a fitness centre are on-site. All 480 individually decorated rooms feature free WiFi and Tempur-Pedic beds. For entertainment, TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
The Star Grand Hotel and Residences Sydney offers 480 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 40 per night

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AUD 39 for adults and AUD 19 for children
  • 20 restaurants and 2 coffee shops
  • 8 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 312 casino gaming tables
  • 1500 casino slot machines
  • 3 casino VIP rooms
  • Casino (39558 square feet of space)
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19 for children (approximately)
  • Self-parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast and through room service
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star Hotel Pyrmont
Astral Tower Star Hotel
Astral Tower Star Pyrmont
Astral Tower Star

Frequently asked questions

Can I cancel my reservation for free at The Star Grand Hotel and Residences Sydney and receive a full refund?
Yes, The Star Grand Hotel and Residences Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to The Star Grand Hotel and Residences Sydney cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for AUD 40 per night.
What time is check-in at this property?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is The Star Grand Hotel and Residences Sydney located?
Located in Darling Harbour, this luxury hotel is steps away from Star Casino and Sydney Lyric Theatre. International Convention Centre Sydney and SEA LIFE Sydney Aquarium are also within 15 minutes. Star City Light Rail Station and John Street Square Light Rail Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for The Star Grand Hotel and Residences Sydney

4.6
Wonderful
5 - Excellent
847
4 - Good
218
3 - Okay
54
2 - Mediocre
26
1 - Poor
13
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great appartment. Modern and stylish. Lacks kitchen amenities like microwave.

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful rooms, free upgrade and good breakfast which was served to us in our rooms due to Covid restrictions.

    Stayed 1 night in Jul 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      4/5 Good

      • Liked: Cleanliness, property conditions & facilities

      The room was clean and tidy, bathroom was clean but the amenities in the bathroom was very disappointed, the soap and the shampo was not up to standards

      Stayed 1 night in Jul 2020