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Comfort Hotel Sydney City (formerly City Lodge Hotel)

Photo gallery for Comfort Hotel Sydney City (formerly City Lodge Hotel)

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Minibar, in-room safe, desk, free cots/infant beds
Minibar, in-room safe, desk, free cots/infant beds
Minibar, in-room safe, desk, free cots/infant beds
Minibar, in-room safe, desk, free cots/infant beds

Overview of Comfort Hotel Sydney City (formerly City Lodge Hotel)

Comfort Hotel Sydney City (formerly City Lodge Hotel)

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-out
Level 2, 15-17 Hunter Street, Sydney, NSW, 2000

Explore the area

  • Popular LocationCircular Quay7 min walk
  • Popular LocationSydney Opera House15 min walk
  • Popular LocationSydney Harbour Bridge18 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)23 min drive

Choose dates to view prices

About this area

Sydney

In the city centre and near a metro station, Comfort Hotel Sydney City (formerly City Lodge Hotel) is in an area with great airport proximity. Sydney Tower and Sydney Opera House are notable landmarks, and travellers looking to shop may want to visit Martin Place and The Rocks Markets. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or ANZ Stadium.

What's nearby

  • Australia Square - 2 min walk
  • Sydney Harbour Circle Walk - 3 min walk
  • Circular Quay - 7 min walk
  • Sydney Opera House - 15 min walk
  • Sydney Harbour Bridge - 18 min walk

Getting around

  • Wynyard Station - 4 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • Max Brenner - 2 min walk
  • Palings Kitchen and Bar - 2 min walk
  • Long Chim Sydney - 2 min walk
  • Ivy - 2 min walk
  • O Bar and Dining - 2 min walk

About this property

Comfort Hotel Sydney City (formerly City Lodge Hotel)

3-star Sydney hotel in Sydney Central Business District, walk to Sydney Tower
This smoke-free hotel features self parking, dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance. All 20 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and TVs. Other amenities available to guests include minibars, hairdryers and safes.
Comfort Hotel Sydney City (formerly City Lodge Hotel) offers 20 forms of air-conditioned accommodation with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Off-site parking for AUD 30.5 per day; booking required

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • No lifts

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization as a security deposit/incidentals bond, 48 hours prior to arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 30.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: AUD 30.5 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

City Lodge Hotel
City Lodge Hotel Sydney
Comfort Sydney City City
Comfort Hotel Sydney City (formerly City Lodge Hotel) Hotel
City Lodge Hotel Sydney
Comfort Hotel Sydney City
Comfort Hotel Sydney City (formerly City Lodge Hotel) Sydney
Comfort Sydney City City
Comfort Hotel Sydney City (formerly City Lodge Hotel) Hotel
Hotel Comfort Hotel Sydney City Sydney
Sydney Comfort Hotel Sydney City Hotel
Hotel Comfort Hotel Sydney City
Comfort Hotel Sydney City Sydney
Comfort Sydney City
Comfort Hotel
Comfort
City Lodge Hotel Sydney
Comfort Hotel Sydney City (formerly City Lodge Hotel) Sydney

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 119 out of 921 reviews
5 - Excellent 13%
Rating 4 - Good. 314 out of 921 reviews
4 - Good 34%
Rating 3 - Okay. 283 out of 921 reviews
3 - Okay 31%
Rating 2 - Poor. 142 out of 921 reviews
2 - Poor 15%
Rating 1 - Terrible. 63 out of 921 reviews
1 - Terrible 7%

3.4/5

Cleanliness

3.4/5

Staff & service

3.0/5

Amenities

2.9/5

Property conditions & facilities

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible check-in and disturbance after check-in
We checked in using their key box with a pass code around 4pm. They told us room 301 but, when we opened the key box, it showed room 106. So we called reception immediately but no one answered the call. We left a message and moved in to room 106. Not only did they not return our call, but they entered our room without any notice or consent, stating that they had to do a building inspection for leasing out the room permanently. Our stay was seriously interrupted. We want our money back. Very disappointing.
Stayed 1 night in Jan 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities
The 24x7 unmanned reception is problematic
The 24x7 unmanned reception is causing a lot of trouble. For example, we couldn't park our baggage when we arrived early. And nobody answered the phone when we requested for a timely check-in at 2pm.
Stayed 1 night in Sep 2020

1/5 Terrible

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The foyer and common area both reeked of rotting garbage that was piling up on both floor 1 and 2. On floor two this was in the kitchen - making the thought of cooking anything in there stomach churning. There was a very noisy fan in my room that I could not fine any on/off switch for kept me awake and occasionally wafted the smell of the garbage into my room. My room key card had a different room number written on each side (that I didn't notice at first) and it worked for both rooms leading me to accidentally walk in on some other unfortunate guest. Clearly this was not isolated as someone else walked into my room just after I had gotten out of the shower and undressed. A table lamp on the kitchen bench (presumably there because no-one had bothered to fix the room lights) had its plug repaired with normal duct tape - a potentially lethal neglect of safety. The carpet in my room was stained, filthy and there was a large brown smear at eye level on the wall. Perhaps chocolate, perhaps something else but I wasnt game to smell it. The bed was clean and comfortable, the towels and bathroom were clean and the location excellent.
Stayed 3 nights in Sep 2020

3/5 Okay

Business traveller
Overall the place was ok the room wasn't the cleanest two single beds pushed together but the shower had hot water and the tv worked. Happy days
Stayed 1 night in Jul 2020

1/5 Terrible

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I was misled on the parking. I understood it would be about $40 for an overnight. Instead it cost me $230 just for the parking. Not happy.
Stayed 1 night in Mar 2020