I was in town for the Western Sydney Ironman and Boole accomodation for the night before the race. Comfortable accomodation at a good price.
Room and shared facilities were clean and in condition. The girl at check in was friendly and helpful. I would happily stay here again.
Perhaps some review of procedures and training for staff would make the check in process more efficient.
Particularly for large events in the area. There were 15 people (including myself) checking in - not to mention any others through the day. We were left waiting a while to be shown to our rooms. A site map at reception with some brief directions would have made this process much simpler.
I noticed a mix up with two of the athletes who’d booked accomodation. While room mix ups are normal, the issue was still being resolved hours later. This shouldn’t be the case for any guest, let alone an athlete the night before a race.
Would still be happy to recommend the accomodation to friends and family.