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Indoor pool
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk

Guest reviews

4.7 out of 5 Exceptional
410 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationRussian Museum3 min walk
Popular LocationKazan Cathedral6 min walk
Popular LocationChurch of the Savior on Spilled Blood8 min walk
AirportSt. Petersburg (LED-Pulkovo)37 min drive

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  • Deluxe Suite (Historic)

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Suite (Historic)
  • Presidential Suite (Malevich, Archipenko, Kandinsky)

    Room amenities

    • 125 sq m
    • City view
    • Sleeps 3
    More detailsPresidential Suite (Malevich, Archipenko, Kandinsky)
  • Room (Historic)

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsRoom (Historic)
  • Suite (Imperial)

    Room amenities

    • 350 sq m
    • City view
    • Sleeps 4
    More detailsSuite (Imperial)
  • Junior Suite

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite
  • Deluxe Room (Arts Square View)

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room (Arts Square View)
  • Executive Suite (Lissitzsky)

    Room amenities

    • 92 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite (Lissitzsky)
  • Executive Studio Suite (Junior, Rodchenko)

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Studio Suite (Junior, Rodchenko)
  • Classic Suite (Classic)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsClassic Suite (Classic)
  • Suite (Historic)

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 3
    More detailsSuite (Historic)
  • Room, Terrace

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    More detailsRoom, Terrace
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room
  • Superior Room

    4.5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Executive Room

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room

About this area

St. Petersburg

Located in St. Petersburg's St. Petersburg City Centre neighbourhood, Belmond Grand Hotel Europe is in the city centre. St. Petersburg Philharmonia and Russian Museum are cultural highlights, and some of the area's notable landmarks include Great Gostiny Dvor and Church of the Savior on Spilled Blood. Travelling with kids? Consider Saint Petersburg State Ballet on Ice, or check out an event or a game at Gazprom Arena. Our guests love the hotel's convenience for public transport: Nevsky Prospekt Station is just steps away and Gostiny Dvor Station is 4 minutes by foot.
View map
Popular Location

What's nearby

  • Russian Museum - 3 min walk
  • Kazan Cathedral - 6 min walk
  • Church of the Savior on Spilled Blood - 8 min walk
  • Bolshoi Saint Petersburg State Circus - 11 min walk
  • Field of Mars - 11 min walk

Getting around

  • Nevsky Prospekt Station - 2 min walk
  • Vitebsky Station - 3 min drive
  • AirportSt. Petersburg (LED-Pulkovo) - 37 min drive

Restaurants

  • Europe Restaurant — 1 min walk
  • Caviar Bar and Restaurant — 1 min walk

About this property

Belmond Grand Hotel Europe

Family-friendly St. Petersburg hotel in St. Petersburg City Centre, walk to Russian Museum
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a 24-hour health club and a bar/lounge. All 266 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as free minibar items and espresso makers.
Belmond Grand Hotel Europe offers 266 forms of accommodation with free minibar items and espresso makers. This accommodation offers separate sitting areas. A pillow menu is available. 40-inch Plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Carita has 3 treatment rooms. Services include sports massages, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Free nearby parking
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: RUB 2600 for adults and RUB 1380 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Aerobics classes
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Belarusian
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Renovated entire property – December 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Portable fan

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour train station shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of RUB 1500 per pet, per night
1 per room (up to 11 lb/5 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for RUB 3120.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: RUB 30000
  • Christmas Eve (24 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: RUB 29998
  • New Year's Eve (31 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • A mandatory registration fee of RUB 300 per person per stay for foreign citizens is charged at this property. Deposit is payable by wire transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: RUB 2600 for adults and RUB 1380 for children (approximately)
  • Pet fee: RUB 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 3120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - 7841304521
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa and migration card at check-in.
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 3 years old are not allowed in the spa

Property is also known as

Belmond Grand Hotel Europe St. Petersburg
Belmond Grand Hotel Europe
Belmond Grand Europe St. Petersburg
Belmond Grand Europe
Grand Hotel St Petersburg
Belmond Europe St Petersburg
Belmond Grand Hotel Europe Hotel
Belmond Grand Hotel Europe St. Petersburg
Belmond Grand Hotel Europe Hotel St. Petersburg

Frequently asked questions

Can I cancel my reservation for free at Belmond Grand Hotel Europe and receive a full refund?
Yes, Belmond Grand Hotel Europe offers free cancellation on select room rates, because flexibility matters! Please refer to Belmond Grand Hotel Europe cancellation policy on our site for more details about any exclusions or requirements.
Does Belmond Grand Hotel Europe have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.
Is Belmond Grand Hotel Europe pet-friendly?
Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 5 kg per pet. There's a fee of RUB 1500 per pet, per night.
How much is parking at Belmond Grand Hotel Europe?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Belmond Grand Hotel Europe?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Belmond Grand Hotel Europe?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Belmond Grand Hotel Europe located?
This family-friendly St. Petersburg hotel is located in the business district, just steps away from St. Petersburg Philharmonia and Mikhailovsky Theatre. Russian Museum and Kazan Cathedral are also within 10 minutes. Nevsky Prospekt Station and Gostiny Dvor Station are within a 5-minute walk.
4.7
Exceptional
410 reviews
5 - Excellent
319
4 - Good
76
3 - Okay
11
2 - Poor
3
1 - Terrible
1

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

5/5 Excellent

Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Stayed 3 nights in Jan 2020