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Overview of Belmond Grand Hotel Europe

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Guest reviews

4.7 / 5Exceptional
399 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

Popular LocationSt. Petersburg Philharmonia2 min walk
Popular LocationGreat Gostiny Dvor3 min walk
Popular LocationMikhailovsky Theatre3 min walk
AirportSt. Petersburg (LED-Pulkovo)39 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Room

    Superior Room

    Room amenities

    • 23 sq m
    • Sleeps 2
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  • Room, Terrace

    Room, Terrace

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
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  • Deluxe Room

    Deluxe Room

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
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  • Classic Suite (Classic)

    Classic Suite (Classic)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
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  • Deluxe Room (Arts Square View)

    Deluxe Room (Arts Square View)

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
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  • Junior Suite

    Junior Suite

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 3
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  • Room (Historic)

    Room (Historic)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
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  • Executive Studio Suite (Junior, Rodchenko)

    Executive Studio Suite (Junior, Rodchenko)

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 3
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  • Executive Suite (Lissitzsky)

    Executive Suite (Lissitzsky)

    Room amenities

    • 92 sq m
    • City view
    • Sleeps 3
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  • Suite (Historic)

    Suite (Historic)

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 3
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  • Presidential Suite (Malevich, Archipenko, Kandinsky)

    Presidential Suite (Malevich, Archipenko, Kandinsky)

    Room amenities

    • 125 sq m
    • City view
    • Sleeps 3
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  • Deluxe Suite (Historic)

    Deluxe Suite (Historic)

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 3
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  • Suite (Imperial)

    Suite (Imperial)

    Room amenities

    • 350 sq m
    • City view
    • Sleeps 4
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  • Executive Room

    Executive Room

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    Show details

About this area

St. Petersburg

Located in St. Petersburg's St. Petersburg City Centre neighbourhood, Belmond Grand Hotel Europe is in the city centre. State Hermitage Museum and Winter Palace and Mariinsky Theatre are cultural highlights, and some of the area's notable landmarks include Kazan Cathedral and St. Isaac's Cathedral. Travelling with kids? Consider San Galli Garden, or check out an event or a game at Gazprom Arena. Our guests love the hotel's convenience for public transport: Nevsky Prospekt Station is just steps away and Gostiny Dvor Station is 4 minutes by foot.

Popular Location

What's nearby

  • St. Petersburg Philharmonia - 2 min walk
  • Great Gostiny Dvor - 3 min walk
  • Russian Museum - 3 min walk
  • Mikhailovsky Theatre - 3 min walk
  • Kazan Cathedral - 6 min walk

Getting around

  • Nevsky Prospekt Station - 2 min walk
  • Moskovsky Station - 8 min drive
  • St. Petersburg (LED-Pulkovo) - 39 min drive

Restaurants

  • Where to eat
  • Europe Restaurant – Fine-dining restaurant offering international cuisine. Serves breakfast, brunch, dinner and light fare daily. Open 24 hours, reservations required. Kids' menu available.
  • Caviar Bar and Restaurant – Fine-dining restaurant offering Russian cuisine. Serves dinner and light fare daily. Reservations required. Kids' menu available.
  • AZIA restaurant – Fine-dining restaurant with a bar offering Asian cuisine. Serves brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Lobby Bar – Lobby lounge offering Russian cuisine. Serves dinner daily. Open 24 hours. Kids' menu available.

About this property

Belmond Grand Hotel Europe

Family-friendly St. Petersburg hotel in St. Petersburg City Centre, walk to Kazan Cathedral
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a 24-hour health club and a bar/lounge. All 266 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as free minibar items and espresso makers.
Belmond Grand Hotel Europe offers 266 forms of accommodation with free minibar items and espresso makers. This accommodation offers separate sitting areas. A pillow menu is available. 40-inch Plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free RV/bus/truck parking
Free nearby parking
24-hour return train station shuttle (surcharge)
Train station shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: RUB 2600 for adults and RUB 1380 for children
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour health club
Aerobics classes
Evening entertainment
Full-service spa
Indoor pool
Nightclub
Sauna
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Belarusian
Chinese
Dutch

Business services

1 meeting room
Business centre
Conference centre

Outdoors

Terrace

Spa

3 treatment rooms
Massage - sports
Massage/treatment rooms
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Heating
Hypo-allergenic bedding
Linens
Pillow menu
Portable fan

Bathroom

Bathrobes
Children's dressing gowns
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

40-inch plasma TV
Satellite channels

Food and drink

Coffee/tea maker
Espresso maker
Free bottled water
Free minibar

More

Connecting rooms available
Desk
Eco-friendly cleaning products used
Electrical adapters/chargers
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Safe
Separate sitting area
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • 24-hour train station shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets are allowed for an extra charge of RUB 1500 per pet, per night.
  • 1 per room (up to 5 lb/2 kg)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for RUB 3120.0 per night.

Payment types accepted at this property

American Express
JCB International
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: RUB 30000
  • Christmas Eve (24 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: RUB 29998
  • New Year's Eve (31 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • A mandatory registration fee of RUB 300 per person per stay for foreign citizens is charged at this property. Deposit is payable by wire transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: RUB 2600 for adults and RUB 1380 for children (approximately)
  • Pet fee: RUB 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 3120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.
  • Tax ID - 7841304521.
  • Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. Safety features at this property include a smoke detector and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa and migration card at check-in.This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transport to and from this property.

Property is also known as

  • Belmond Grand Hotel Europe St. Petersburg
  • Belmond Grand Hotel Europe
  • Belmond Grand Europe St. Petersburg
  • Belmond Grand Europe
  • Grand Hotel St Petersburg
All reviews

Guest reviews

4.7

Exceptional

5 - Excellent
308
4 - Good
76
3 - Okay
11
2 - Mediocre
3
1 - Poor
1
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Loved the old grandeur of the buildings. Nice lobby bar. The staff are very professional and friendly. My only complaint was that the bedroom was hot and stuffy even with all our room heating switched off.

    Stayed 7 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Excellent room. Spacious, quiet, warm and comfortable. Very helpful staff at all times. The restaurants were expensive and lacked a little on atmosphere

    Stayed 4 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very nice environment and friendly staff

    Stayed 3 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location and friendly smiling staffs

    Stayed 6 nights in Dec. 2019