See all properties

The Mouses House Rainforest Retreat

Photo gallery for The Mouses House Rainforest Retreat

Primary image
Indoor spa tub
Indoor pool, outdoor pool
Balcony
View from room

Overview of The Mouses House Rainforest Retreat

Entire chalet

The Mouses House Rainforest Retreat

4.5 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
Map
2807 Springbrook Road, Springbrook, QLD, 4213

Explore the area

  • Popular LocationSpringbrook National Park2 min walk
  • Popular LocationCanyon Lookout12 min walk
  • Popular LocationBilbrough Falls16 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)46 min drive

Choose dates to view prices

View all photos for Standard Studio, Non Smoking, Kitchen

Standard Studio, Non Smoking, Kitchen

  • 20 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Standard Studio, Non Smoking, Kitchen

Standard Studio, Non Smoking, Kitchen

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Studio, Non Smoking, Kitchen

Standard Studio, Non Smoking, Kitchen

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Studio, Non Smoking, Kitchen

Standard Studio, Non Smoking, Kitchen

  • 20 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

About this area

Springbrook

Located in Springbrook, The Mouses House Rainforest Retreat is in the mountains. The area's natural beauty can be seen at Springbrook National Park and Gondwana Rainforests of Australia, while Gold Coast War Museum and Mudgeeraba Heritage Centre are cultural highlights. Guests appreciate the chalet's quiet location.
Visit our Springbrook travel guideOpens in a new window
View more Chalets in SpringbrookOpens in a new window
Map

What's nearby

  • Springbrook National Park - 2 min walk
  • Canyon Lookout - 12 min walk
  • Bilbrough Falls - 16 min walk
  • Numinbah Nature Reserve - 2 min drive
  • Best Of All Lookout - 6 min drive

Getting around

  • Varsity Lakes Station - 55 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 46 min drive

Restaurants

  • Sitting Room - 13 min walk
  • English Country Gardens - 15 min walk
  • The Lost Fawn Cafe - 5 min drive
  • Scuttlebutt Cafe Restaurant - 5 min drive
  • Rainforest Retreat Cafe - 6 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

The Mouses House Rainforest Retreat

4.5-star luxury chalet, walk to Springbrook National Park
Along with an indoor pool, this smoke-free chalet has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub, a sauna and an outdoor tennis court are on-site.
The Mouses House Rainforest Retreat offers 13 air-conditioned accommodations with fireplaces and iPads. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes single sofa beds. Pillowtop beds feature premium bedding. Televisions come with DVD players and video game consoles. Accommodation at this 4.5-star chalet has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include iPod docking stations and espresso makers.

An outdoor tennis court and complimentary bicycles are featured at the chalet. An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Languages spoken

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Hot tub
  • Sauna
  • Massages
  • Spa services
  • Facials
  • Deep-tissue massages
  • Aromatherapy
  • Swedish massages
  • Body treatments
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Cots (infant beds): AUD 5.00 per day

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • English breakfast available for a fee daily 8 AM–1:00 PM: AUD 22.5 per person
  • 1 bar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow-top mattress
  • Single sofa bed

Bathrooms

  • Separate bath and shower
  • Jetted bath
  • Free toiletries
  • Bathrobes
  • Hairdryer

Living spaces

  • Fireplace
  • Sitting area

Entertainment

  • 42-inch TV
  • iPad
  • Video game console
  • DVD player
  • iPod docking station

Outdoor areas

  • Balcony
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • No lifts
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Front desk (limited hours)
  • Fireplace in reception

Location highlights

  • In the mountains

Things to do

  • Outdoor tennis courts
  • Free bike hire on site
  • Tennis on site

General

  • 13 rooms
  • 12 buildings
  • Built in 1980
  • Individually decorated
  • Individually furnished

Similar properties

  • View

    O'Reilly's Rainforest Retreat

    O'reilly
    • Pool
    • Parking included
    • Free WiFi
    4.4 out of 5 Excellent (See all 648 reviews)
  • View

    Springbrook Lyrebird Retreat

    Springbrook
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 101 reviews)
  • View
    VIP Access

    RACV Royal Pines Resort Gold Coast

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 1,004 reviews)
  • View

    The Star Grand at The Star Gold Coast

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.3 out of 5 Excellent (See all 1,188 reviews)
  • View

    Austinvilla Estate

    Austinville
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 10 reviews)
  • View

    Binna Burra Sky Lodges

    Binna Burra
    • Pool
    • Parking included
    • Free WiFi
    4.4 out of 5 Excellent (See all 400 reviews)
  • View

    Meriton Suites Broadbeach, Gold Coast

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 2,987 reviews)
  • View

    Ingleside Stud Farm

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 139 reviews)
  • View

    Christmas Creek Cafe & Cabins

    Lamington
    • Pool
    • Parking included
    • Free WiFi
    4.5 out of 5 Wonderful (See all 25 reviews)
  • View

    Nightcap at Hinterland Hotel

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
  • View

    Binna Burra Rainforest Campsite

    Binna Burra
    • Pool
    • Parking included
    • Free WiFi
    4.9 out of 5 Exceptional (See all 8 reviews)
  • View

    Q1 Resort & Spa

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.3 out of 5 Excellent (See all 3,423 reviews)
  • View

    Rhapsody Resort

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 2,269 reviews)
  • View
    VIP Access

    QT Gold Coast

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.1 out of 5 Very good (See all 1,000 reviews)
  • View

    Aaronlee Retreat

    Tamborine Mountain
    • Pool
    • Parking included
    • Free WiFi
    4.5 out of 5 Wonderful (See all 350 reviews)
  • View

    Hilton Surfers Paradise Hotel and Residences

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    3.7 out of 5 Good (See all 1,002 reviews)
  • View

    The Escarpment Retreat

    Tamborine Mountain
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 192 reviews)
  • View

    Camelot Boutique Accommodations

    Tamborine Mountain
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 153 reviews)
  • View
    VIP Access

    Vibe Hotel Gold Coast

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    3.9 out of 5 Good (See all 1,004 reviews)
  • View

    Mt Tamborine Motel

    Tamborine Mountain
    • Pool
    • Parking included
    • Free WiFi
    4.3 out of 5 Excellent (See all 255 reviews)
  • View

    Mantra Legends Hotel

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.0 out of 5 Very good (See all 1,001 reviews)
  • View

    Rumbalara Bed and Breakfast

    Advancetown
    • Pool
    • Parking included
    • Free WiFi
    4.2 out of 5 Very good (See all 73 reviews)
  • View

    Peppers Soul Surfers Paradise

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 1,906 reviews)
  • View

    The Polish Place

    Tamborine Mountain
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 117 reviews)
  • View

    Willow Cabin Romantic getaway in Scenic Rim

    Beechmont
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 29 reviews)
  • View

    Ardeena

    Tweed Heads
    • Pool
    • Parking included
    • Free WiFi
    4.4 out of 5 Excellent (See all 5 reviews)
  • View

    Gold Coast Nerang 99 House

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
  • View

    Hampton Estate Wines

    Tamborine Mountain
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 23 reviews)
  • View

    Wyndham Surfers Paradise

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.3 out of 5 Excellent (See all 1,001 reviews)
  • View

    Turtle Beach Resort

    Gold Coast
    • Pool
    • Parking included
    • Free WiFi
    4.3 out of 5 Excellent (See all 1,000 reviews)

See similar properties

Springbrook
Springbrook
Guest rating 4.5+
Guest rating 4.5+
Business-friendly
Business-friendly
Washer and dryer
Washer and dryer
Chalet
Chalet
Hot tub
Hot tub
4 star
4 star

Policies

Check-in

Check-in from 2 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 5.00 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: AUD 22.5 per person (approximately)
  • Airport shuttle fee: AUD 100 per vehicle (one way)
  • Crib (infant bed) fee: AUD 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mouses House Rainforest Retreat Springbrook
Mouses House Rainforest Retreat
Mouses Rainforest Retreat Springbrook
Mouses Rainforest Retreat
The Mouses House - Springbrook Mt Hotel Springbrook
The Mouses House Rainforest Retreat Chalet
The Mouses House Rainforest Retreat Springbrook
The Mouses House Rainforest Retreat Chalet Springbrook

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 46 out of 60 reviews
5 - Excellent 77%
Rating 4 - Good. 12 out of 60 reviews
4 - Good 20%
Rating 3 - Okay. 1 out of 60 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 60 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 60 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

5.0/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay the heating with the fire place was perfect for the cold nights, we got to meet the family off possums at night. The only negative thing i can say is the towels are a bit past their use by date other than that 10 out of 10 we will definately be coming back again.
Stayed 2 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a family of four and were given the comfortable Chalet Doc, which can accommodate up to eight, what a big surprise! The recently renovated new kitchen made our cooking in the forest a pleasant experience. The facilities are kept tidy, clean, and ready for guest use, the old tennis balls, however, can be replaced. The sleep was peaceful and everyone enjoyed the sound of water running next to the chalet. Good weather, unique rainforest setting, and this incredible sensory recharge session for city folks really beg for a return visit in the very near future.
Stayed 1 night in Apr 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beauty!!!!
Lovely experience. Great staff
Stayed 1 night in Mar 2019