Travelers find active recreation at Roundhouse Resort by VRI Americas in the mountains. The property offers a playground and arcade for family fun, a relaxing sauna for adults, a basketball court, and an indoor pool for swimming laps.
Located in Pinetop, Roundhouse Resort is in the mountains. Pinetop Lakes Golf & Country Club and Bison Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fool Hollow Lake Recreation Area and Apache-Sitgreaves National Forest. Visit our Pinetop travel guide
This aparthotel features an indoor pool, a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities and an arcade/games room. Each apartment provides a TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Free WiFi, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is not available.
Roundhouse Resort offers 39 air-conditioned accommodations with coffee/tea makers and a hairdryer. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.
Guests can surf the web using complimentary wireless Internet access. Televisions come with digital channels.
Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
39 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 15
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Early check-in fee: USD 25 (subject to availability)
Late check-out fee: USD 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Property is also known as
Roundhouse Resort Pinetop
Roundhouse Resort VRI resort Pinetop
Roundhouse Pinetop
Pvc At Roundhouse Hotel Pinetop
Roundhouse Resort VRI resort
Roundhouse VRI Pinetop
Roundhouse VRI
Roundhouse Resort Pinetop
Roundhouse Resort Aparthotel
Roundhouse Resort a VRI resort
Roundhouse Resort by VRI Americas
Roundhouse Resort Aparthotel Pinetop
Frequently asked questions
Does Roundhouse Resort have a pool?
Yes, this property has an indoor pool.
Is Roundhouse Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Roundhouse Resort?
Self-parking is free at this property.
What time is check-in at Roundhouse Resort?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Roundhouse Resort?
Checkout is at 10 AM. Late checkout is available for USD 15 (subject to availability).
Where is Roundhouse Resort located?
This family-friendly Pinetop aparthotel is located in the mountains, within 1 mi (2 km) of Apache-Sitgreaves National Forest and Pinetop Lakes Golf & Country Club. Ponderosa Plaza and Woodland Lake Park are also within 6 miles (10 km).
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Reviews
Roundhouse Resort Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.6
Location
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 213 out of 352 reviews
10 - Excellent
213
Rating 8 - Good. 87 out of 352 reviews
8 - Good
87
Rating 6 - Okay. 32 out of 352 reviews
6 - Okay
32
Rating 4 - Poor. 12 out of 352 reviews
4 - Poor
12
Rating 2 - Terrible. 8 out of 352 reviews
2 - Terrible
8
Reviews
10/10 Excellent
Carolyn
5 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Courteous staff and well furnished apartment
Carolyn
Stayed 2 nights in Dec 2025
10/10 Excellent
Steve
11 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was an amazing safe property for my elderly father. It was clean and a perfect stay. Staff office were friendly and helpful. So much to do! Our family would come back again.
Steve
Stayed 14 nights in Aug 2025
10/10 Excellent
Atul P
28 Apr 2025
Liked: Cleanliness, room comfort, communication
The place was great and clean. Lot of fun activities on the property and around. Good place for a nice weekend gateway.
Atul P
Stayed 2 nights in Apr 2025
10/10 Excellent
Anthony
1 Apr 2025
Liked: Cleanliness, room comfort, communication
Great Stay.
It was quiet and comfortable. Had everything I needed for a relaxing few days. I would definitely stay here again.
Anthony
Stayed 3 nights in Mar 2025
10/10 Excellent
Michelle
8 June 2025
Liked: Cleanliness, room comfort, communication
This is probably out 5th stay here. It’s great for us as a family because our kids have a lot to do, swimming indoors, pickleball, pool, basketball, ping pong, mini golf, playgrounds and probably more. The cabins are clean and spacious.
Michelle
Stayed 2 nights in Jun 2025
10/10 Excellent
Juby
9 June 2024
Liked: Cleanliness, room comfort, communication
Beautiful place to stay everything there for a family and the front desk were very helpful
Juby
Stayed 3 nights in Jun 2024
10/10 Excellent
Mark
25 Jan 2025
Liked: Cleanliness, room comfort, communication
Birthday retreat to the mountains
Very good location, near ski area and restaurants, as well as very private.
Mark
Stayed 2 nights in Jan 2025
8/10 Good
Cynthia
16 June 2025
Liked: Cleanliness, room comfort, communication
The stay was nice. The front desk was informative and very nice. Easy check in. The property has many things for families to do which is very nice when traveling. The room was very clean but a bit outdated. We are looking forward to coming back.
Cynthia
Stayed 2 nights in Jun 2025
10/10 Excellent
Andrew
10 July 2025
Liked: Cleanliness, room comfort, communication
Family Tradition
Family had a blast as usual. It's become some what of a tradition to stay here. Swimming, birding on property and even saw wild horses the first night. Kids love all the activities and we love where it's located as well. Staff was great and improved from our previous stays. Bed was a little uncomfortable for me but can't knock em for that as I'm a big guy.
Andrew
Stayed 7 nights in Jun 2025
10/10 Excellent
John S
21 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo that I had was excellent! It was roomy, clean, had many great amenities and easy parking and access. I will stay here again!! 👍
John S
Stayed 2 nights in Mar 2025
10/10 Excellent
Shari
28 July 2024
Liked: Cleanliness, property conditions & facilities, communication
Easy shuttle to and from airport!
Shari
Stayed 2 nights in May 2024
8/10 Good
Shane
24 June 2025
Liked: Cleanliness, room comfort, communication
Unit was updated and very clean. Had everything we needed. Wifi was non-existant. Bed was very hard. Property has tons of activities for the whole family.
Shane
Stayed 3 nights in Jun 2025
10/10 Excellent
William
25 Nov 2024
Liked: Cleanliness, room comfort, communication
Awesome
Beautiful location , easy check in , room far exceeded expectations.
William
Stayed 4 nights in Aug 2024
10/10 Excellent
cynthia
26 Dec 2024
Liked: Cleanliness, room comfort, communication
Pleasant in the Pines
Very pleasant atmosphere. Well maintained property. Staff very responsive to needs.
cynthia
Stayed 3 nights in Dec 2024
10/10 Excellent
Tonya
29 Sept 2024
Liked: Cleanliness, room comfort, communication
Family friendly
The property was beautiful, very tidy very clean. Lots to do for kids.
Tonya
Stayed 2 nights in Sep 2024
10/10 Excellent
Rebekah
24 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our stay at the Roundhouse Resort. There's mini golf, pickleball, basketball, a hot tub, a swimming pool, a pool table, and so much more. The rooms are in great shape and the sleeping arrangements were comfortable for our family. I would definitely stay here again.
Rebekah
Stayed 4 nights in Jul 2024
10/10 Excellent
Robert George
10 July 2024
Liked: Cleanliness, property conditions & facilities, communication
clean, safe and well maintained
Robert George
Stayed 5 nights in Jun 2024
10/10 Excellent
Philip
9 Oct 2023
Liked: Cleanliness, room comfort, communication
Very nice place, great location for the bike race I was in town for. Would have been nice if the hot tub was functional.
Philip
Stayed 2 nights in Oct 2023
10/10 Excellent
Dan
30 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was helpful.
Dan
Stayed 3 nights in Aug 2023
10/10 Excellent
Christie
15 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I really liked the rates for the room and the amount of things to do at the resort. The kids had a lot of fun. We did have a hiccup when checking in. We called when we reserved on Expedia to ensure we would have a ground floor room and when we got there they had us upstairs. My mom cannot do stairs. When I explained they quickly checked that they had a first floor room for us and gave us that room.
Jill
Stayed 3 nights in Jun 2024
6/10 Okay
Christine
21 July 2024
Liked: Amenities, property conditions & facilities, communication
The property was really nice, well maintained, lots of fun activities, like mini golf pickleball, swimming, hot tub etc. however the room was not great. It was serviceable but smelled faintly of curdled milk, pretty sure it was coming from the upholstered chair. We should have said something but it was a booked weekend and we didn't know what they'd be able to do for us.Also the sheets and towels were really rough.
Christine
Stayed 3 nights in Jul 2024
8/10 Good
Verified traveller
7 July 2024
Liked: Cleanliness, communication
Decent place but watch out for the manager
This place met our needs and had a lot of stuff for the kids to do. The property is a bit outdated and could use some repairs, but our condo was very clean. My one complaint is with the manager. Checkout time is 11 am. At 10:44 am she was knocking on our door and before we had a chance to answer, she put her key in and unlocked our door. Luckily nobody was naked! She reminded us that “checkout is at 11 am and it’s almost 11”, but it was only 10:44 am…I really didn’t appreciate that. It felt rude and like she was rushing us.
We had a room in the lodge. It was spacious and clean, with a full kitchen. We were told someone would be at the front desk from 9am to 9pm if we needed anything. On my itinerary, i had booked a king bed. When we went in the bedroom, we saw it was a queen. It was 8:30 pm and i got no answer from the front desk. We decided it didnt matter so we went to bed. The bed was hard as a rock. In the morning they called and said on their end, it said we paid for a queen bed. They came and dropped off 2 egg crate matress toppers. It helped a little. We only saw one staff member the whole time. We wont be going back for this reason.
Susan
Stayed 2 nights in Nov 2024
6/10 Okay
Verified traveller
9 Feb 2025
Disliked: Room comfort
Felt insulted
It was okay, the staff at check in was fairly nice.
There were some issues with the sofa bed (broken hardware), which made it crooked and almost impossible to sleep on, plus the mattress in it was very uncomfortable and the mattress cover had some questionable stains on it.
The caulk around the tub was very gross, with black mold. I asked for bleach to remedy that but they told me they couldn’t provide me with any.
Also, there was only one very light blanket for four people (none on the king size bed) and some of the dishes (not all) in the cupboard were dirty. I brought these issues up to the front desk and when we checked out, they mentioned that they don’t offer refunds or discounts on Hotels.com reservations but we could get one for our next stay. I felt insulted that they thought I mentioned those issues to get a refund/discount. I was just bringing my concerns to their attention. Plus, I had already made up my mind that I’m not going back there anyway. Very disappointed.