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Coconut Palms Resort

Photo gallery for Coconut Palms Resort

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Overview of Coconut Palms Resort

Coconut Palms Resort

3 out of 5

3.6/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Business services
Cornwall Street, P O Box 521, Port Vila, Efate

Explore the area

  • Popular LocationParliament House7 min walk
  • Popular LocationPort Vila Market10 min walk
  • Popular LocationUniversity of the South Pacific19 min walk
  • AirportPort Vila (VLI-Bauerfield)17 min drive

Choose dates to view prices

About this area

Port Vila

Located in Port Vila, Coconut Palms Resort is in the city centre and near the airport. Pango Point and Port Vila Golf Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Port Vila Market and Tana Russet Plaza. Wet N Wild Zorbing and The Summit Gardens are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and ecotours nearby.

What's nearby

  • Erakor Lagoon - 5 min walk
  • Parliament House - 7 min walk
  • National Museum - 7 min walk
  • Port Vila Market - 10 min walk
  • University of the South Pacific - 19 min walk

Getting around

  • Port Vila (VLI-Bauerfield) - 17 min drive

Restaurants

  • Navara Poolside Cafe — 1 min walk
  • The Wild Pig — 1 min walk
  • The Brewery Bar & Restaurant - 8 min walk
  • Mangoes Resort - 9 min walk
  • Le Cafe du Village - 9 min walk

About this property

Coconut Palms Resort

3-star resort, walk to Port Vila Market
Along with a restaurant, this resort has an outdoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and concierge services. All 46 rooms offer room service, TVs with cable channels, and safes.
Coconut Palms Resort offers 46 forms of accommodation with a safe. Televisions come with cable channels. Housekeeping is provided on a daily basis.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Computer station
  • Conference space (538 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch TV
  • TV channels

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Express check-in
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VUV 3600 per person (roundtrip)
  • Airport shuttle fee per child: VUV 1800 (up to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Coconut Palms Port Vila
Coconut Palms Resort Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Coconut Palms Resort Resort
Coconut Palms Resort Port Vila
Coconut Palms Resort Resort Port Vila

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 51 out of 254 reviews
5 - Excellent 20%
Rating 4 - Good. 99 out of 254 reviews
4 - Good 39%
Rating 3 - Okay. 65 out of 254 reviews
3 - Okay 26%
Rating 2 - Poor. 24 out of 254 reviews
2 - Poor 9%
Rating 1 - Terrible. 15 out of 254 reviews
1 - Terrible 6%

3.5/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

3/5 Okay

Disliked: Amenities, property conditions & facilities
Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....
Stayed 8 nights in Dec 2019

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty disappointing
Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.
Stayed 7 nights in Dec 2019

3/5 Okay

Travelled with group
Disliked: Cleanliness, staff & service
Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.
Stayed 1 night in Dec 2019

3/5 Okay

Travelled with family
Not bad, a bit average. But it’s the price you pay. Expect a small problem or two. Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay. Pros; Staff quite nice. Decent breaky. Nice pool and surroundings. Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.
Stayed 2 nights in Nov 2019