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Residences at The Fives

Hotel Class
4.5 out of 5
Photo gallery

Reviews

3.9 / 5Good
202 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Grand Coral Golf Riviera Maya
    4 min drive
  • Popular Location
    El Camaleon Mayakoba Golf Course
    7 min drive
  • Popular Location
    Punta Esmeralda Beach
    9 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    47 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Deluxe Essence

    Room Amenities

    • Sleeps 4
    More details
  • Standard Suite, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details
  • Standard Suite, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    More details
  • Standard Suite, 3 Bedrooms

    Room Amenities

    • Sleeps 6
    More details
  • Penthouse, 2 Bedrooms, Terrace

    Room Amenities

    • Sleeps 4
    More details
  • Penthouse, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details
  • Penthouse, 3 Bedrooms, Terrace

    Room Amenities

    • Sleeps 8
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Residences at The Fives is on the beach. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Travelling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Our guests appreciate the resort's location for the sightseeing.

What's nearby

  • Popular Location
    Grand Coral Golf Riviera Maya - 4 min drive
  • Popular Location
    El Camaleon Mayakoba Golf Course - 7 min drive
  • Popular Location
    Guadalupe Church - 7 min drive
  • Popular Location
    Punta Esmeralda Beach - 9 min drive
  • Popular Location
    Quinta Avenida - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Where to eat
  • Flavours – Restaurant offering international cuisine. Serves breakfast and dinner daily.
  • Le Brasserie – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Sea Olive – Restaurant offering French cuisine. Serves lunch and dinner daily.
  • Oriola Beach Club Grill – Restaurant offering Mediterranean cuisine. Serves lunch daily.

About this property

Residences at The Fives

Catch some rays at the beach or spend the day relaxing at Residences at The Fives's full-service spa. Then enjoy a meal at one of the resort's 11 restaurants. All 662 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find iPod docking stations, 24-hour room service and premium bedding.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

Payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Internet access

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Fives Hotel Luxury Residences Playa del carmen
  • Fives Hotel Luxury Residences
  • Fives Luxury Residences Playa del carmen
  • Fives Luxury Residences
  • The Fives Hotel Luxury Residences

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • 11 restaurants and 1 coffee shop/cafe
  • 4 poolside bars and 7 bars/lounges
  • 24-hour room service

Things to do

  • 7 outdoor pools
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Table tennis
  • Tennis

Family friendly

  • 7 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free children's club
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden

Spa

  • 11 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV channels
  • flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby activities

Where to eat

  • Flavours – Restaurant offering international cuisine. Serves breakfast and dinner daily.
  • Le Brasserie – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Sea Olive – Restaurant offering French cuisine. Serves lunch and dinner daily.
  • Oriola Beach Club Grill – Restaurant offering Mediterranean cuisine. Serves lunch daily.
  • Mestizo – Theme restaurant with a bar offering Mexican cuisine. Serves breakfast and dinner daily.
5 - Excellent
90
4 - Good
54
3 - Okay
26
2 - Mediocre
21
1 - Poor
11
4.3
Cleanliness
4.0
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

I cannot find fault with this property. From the smooth check-in to the beautiful atmosphere and the food offerings around the resort, everything was wonderful. I would highly recommend this resort to anyone. Special thanks to Angel at the front desk, Miguel and Ondres bellboy team and everyone that made me and my family feel welcome for the entirety of our stay.

Stayed 1 night in Oct. 2019

5/5 Excellent

Stayed 2 nights in Jul. 2019

5/5 Excellent

Stayed 7 nights in Jul. 2019

5/5 Excellent

Stayed 2 nights in Jul. 2019

3/5

Bad customer service

Place is very nice but checking in experience was not good. I booked for 3 adults and 1 teen. Turns out hotel only had the adults. Although I had emails and confirmation for four, they still charged me for extra person.

Stayed 7 nights in Jun. 2019

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