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Reviews of Quokka at White Gum Lodge

Quokka at White Gum Lodge
Fremantle, Western Australia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 9 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.4/10

Cleanliness

Reviews

8/10 Good

Amanda P., Adelaide, South Australia

Liked: Cleanliness
Comfortable stay
Very comfortable and clean. Thank you
Stayed 2 nights in Feb 2024

10/10 Excellent

AMANDA L.

Liked: Cleanliness
Great little place
Great little place, very clean and tidy and with everything we needed. The only trouble we had was with parking as the designated car parks were always taken up. Very convenient location!
Stayed 2 nights in Oct 2023

8/10 Good

Leonie D.

Liked: Cleanliness
Adequate for what we needed as a base to venture out from
Pro -Very clean -Quiet neighbourhood -Rooms larger than appeared on advertised photos. . Cons -Charged $7 extra with no explanation why of why. Have not been able to get a receipt from the owners to confirm why. -Outside lighting poor (sensor light didn't work at all, made entry stairs precarious to navigate at night). This also made using the bbq at night not viable. -bbq's (2 of them) were rusty and appeared that have not been used in a long time. -Floor between kitchen and lounge is different by about 10cm and is ramped. Be careful, this was unexpected and can cause you to stumble if unaware. -Fridge is mini bar sized with a small freezer area. Might not suit large family looking to stock up over longer stays. -Stayz made the booking process easy. However, trying to get a receipt from the owners (not Stayz) is proving difficult. A receipt should have been sent with the booking but was not. Chasing them up has resulted in return calls not being kept. Went back to Stayz for help (not their responsibility) and their assistance was excellent and they have passed messages to the owners but still nothing. This aspect of the experience has been disappointing and is still unresolved. Overall -Would we stay there again? Possibly, the price was fair, very clean, but the includes like the mini shampoos were limited considering we booked for 4 adults. The fry pans and cooking goods were Aldi or Big W, ok for the price but cheapens the place, not a deal breaker.
Stayed 4 nights in Sep 2023

8/10 Good

Debbie W.

Liked: Cleanliness
Clean Apartment
Tidy clean apartment. Comfy beds & pillows. Very tiny lounge/dining room area (2 adults only fit). Second bedroom no windows. Bad ventilation in newly renovated bathroom.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stella G.

Liked: Cleanliness
Cosy, neat room
Quokka at Whitegum was perfect for our 2 night stay. The lounge/TV room is quite pokey so if you are planning a longer stay and there is more than two of you, you’d want to consider another option. The kitchen is spacious enough and the beds are comfy.
Stayed 2 nights in Apr 2023

10/10 Excellent

Katy M.

Liked: Cleanliness
Nice little place with pleasant outdoor area
Fairly central location and not too far to the main coffee strip in Freo. Nice little place with some nice amenities. The outdoor area is lovely for a morning coffee or late afternoon drink!
Stayed 2 nights in Feb 2023

8/10 Good

Bonnie T.

Liked: Cleanliness
Just what we needed
Just what we needed for the weekend. Good location to walk into Freo and explore the area. Thanks for having us!
Stayed 3 nights in Jan 2023

10/10 Excellent

Alison S.

Liked: Cleanliness
Great property
Bedrooms are a good size and the bathroom was lovely.
Stayed 3 nights in Dec 2022

10/10 Excellent

jodie c.

Liked: Cleanliness
Loved the quokka
Loved the property and location. Amazing would definitely go back.
Stayed 2 nights in Dec 2022

10/10 Excellent

Kylie L.

Liked: Cleanliness
Clean & Tidy
Overall clean & tidy and comfortable enough for what we needed. Easy parking & everything we could need for our stay. Could hear neighbors talking & coughing through the closed in doorway in the twin room (only while they were in their kitchen). Would definatley stay again.
Stayed 3 nights in Oct 2022

10/10 Excellent

Kim B.

Liked: Cleanliness
Quick Freo trip
Perfect for our needs. Very clean, neat and comfortable little unit. Great location.
Stayed 2 nights in Mar 2022

10/10 Excellent

Geoffrey E.

Liked: Cleanliness
Absolutely fantastic
Great location short stroll to central shopping and restaurants. Happy to recommend, Thank you
Stayed 3 nights in Dec 2021

10/10 Excellent

Geoffrey E.

Liked: Cleanliness
Delightful
We totally enjoyed our stay, with easy access to Fremantle it was perfect. Thank you.
Stayed 2 nights in Dec 2021

8/10 Good

Kerry W.

Liked: Cleanliness
Great little house. Love the decor. Bedrooms good size. Lounge very small.
Great house, loved the decor and lovely clean, freshly painted etc. lounge needs some work. Very small as well. Bathroom very nice but needs better ventilation from steam. Also the shower curtain blows into you whilst I shower. Didn’t like that! All in all very good stay. Easy drive & Uber into Freo. Like the outdoor area for summer. Driveway needs attention as curb was very high when 2 cars are parked. Thank you!
Stayed 2 nights in Aug 2021
Response from VrboOwner on 6 Sept 2021
Thank you, Kerry, we are so pleased you enjoyed your stay in Fremantle, and appreciate the comments. The team at SmartstayWA hopes to welcome you again in the future 😊