Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I would like to express my disappointment with my recent stay at Seascape Retreat. Unfortunately, the experience fell significantly short of the expectations set by the listing and price point.My group encountered multiple issues during our stay, including:1. Excessive Terms and Bond Requirements The extensive terms and conditions, coupled with an unreasonably high bond, caused unnecessary anxiety throughout the weekend. This impacted our ability to relax and enjoy the stay.2. Hot Water Problems There was no hot water after the first night. We followed the instructions in the welcome pack and activated the hot water booster as directed. Despite this, the system only slightly improved. The terms stating that guests will incur fees for a “wasted call-out” unfairly shift the burden of responsibility. We are not technicians and should not be expected to diagnose or take the risk of managing your infrastructure during a holiday stay. Additionally, facilitating technician visits during a short trip is not reasonable.3. Mold Throughout the Property There was widespread mold, notably on the curtains and various surfaces. This is a serious hygiene and health concern and should not be present in any property advertised as premium accommodation.4. Entertainment System Issues The entertainment systems were not set up properly and lacked basic provisions such as batteries. It took two of us quite some time to get everything working, which was frustrating and not how we intended to spend our time.5. Inadequate Consumables Toilet paper provided between bathrooms was insufficient and of very poor quality. Small details like this, which are typically standard even in basic accommodations, were either missing or noticeably skimped on.While the property was nicely furnished and spacious — which we appreciated — this was the only notable positive. Overall, our stay did not align with the standard pr