Hotel could not find my reservation until I forwarded my email confirmation to them. My room was windowless, which wasnt an issue, but feel future customers should know that. My room was also close to the kitchen which left staff passing in and out of the area repeatedly and conversing quite loudly until about midnight and starting again around 7a. According to hotels.com website, the hotel offers airport shuttle service for 150 rupees which is not true. Upon arrival, I had no way to contact the hotel so I used a rickshaw who agreed on the 150 rupees fare to the hotel, which I would highly suggest using considering you can do this immediately upon arrival without having to look for a driver who may not even be there from the hotel. On the actual website of the hotel, it says they offer FREE airport transfers FYI, but obviously do not expect this. The actual rate (via rickshaw) to the hotel from the airport is 50-60 rupees to/ from the International Terminal and 75 to 90 rupees to/from the domestic terminal. They SHOULD be metered, but will rarely use them for foreigners. The rickshaw the hotel arranged from the hotel to the domestic airport used the meter, because they asked him to. In ending, I personally, am undecided if I would recommend the hotel. Their rates are cheaper than others in the airport area, which would be the reason I would suggest someone to use the hotel, but only if the other hotels are considerably higher.