Discovery Parks – Glen Helen

Photo gallery for Discovery Parks – Glen Helen

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Living area

Overview of Discovery Parks – Glen Helen

Discovery Parks – Glen Helen

3.0 star property

3.6/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
1 Namatjira Drive, Braitling, NT, 0872

Explore the area

  • Popular LocationAlice Springs School of the Air10 min walk
  • Popular LocationFrontier Camel Farm16 min drive
  • AirportAlice Springs, NT (ASP)20 min drive
  • Popular LocationSimpsons Gap24 min drive

Choose dates to view prices

About this area

Alice Springs

Discovery Parks – Glen Helen is located in Braitling, a neighbourhood in Alice Springs, and is in the mountains and on a river. Alice Springs Telegraph Station and Adelaide House are cultural highlights, and some of the area's attractions include Olive Pink Botanic Garden and Museum of Central Australia.

What's nearby

  • Alice Springs School of the Air - 10 min walk
  • Alice Springs Telegraph Station - 4 min drive
  • Museum of Central Australia - 7 min drive
  • Frontier Camel Farm - 16 min drive
  • Simpsons Gap - 24 min drive

Getting around

  • Ciccone Alice Springs Station - 9 min drive
  • Alice Springs, NT (ASP) - 20 min drive

Restaurants

  • Sammy's Pizza & Family Restaurant - 15 min walk
  • Sammy's Pizza & Family Restaurant - 15 min walk
  • Piccolo's Cafe - 6 min drive
  • Sporties - 6 min drive
  • Monte's - 6 min drive

About this property

Discovery Parks – Glen Helen

Riverside Alice Springs hotel in Braitling with free parking
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Other amenities include a snack bar/deli, a meeting room and laundry facilities. Rooms offer fridges and free bottled water.
Discovery Parks – Glen Helen offers 25 air-conditioned accommodations, with complimentary bottles of water. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: AUD 28.75-28.75 for adults and AUD 28.75-28.75 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Designated smoking areas (fines apply)

Restaurants on site

  • Namatjira Gallery

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Towels

Food and drink

  • Free bottled water
  • Fridge

See similar properties

Policies

Check-in

Check-in from 2 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 21 April 2022 to 31 May 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 28.75 and AUD 28.75 for adults, and AUD 28.75 and AUD 28.75 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Glen Helen Lodge Mount Zeil
Glen Helen Mount Zeil
Glen Helen Homestead
Glen Helen Lodge
Discovery Parks – Glen Helen Hotel
Discovery Parks – Glen Helen Braitling
Discovery Parks – Glen Helen Hotel Braitling

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 23 out of 142 reviews
5 - Excellent 16%
Rating 4 - Good. 60 out of 142 reviews
4 - Good 42%
Rating 3 - Okay. 48 out of 142 reviews
3 - Okay 34%
Rating 2 - Poor. 7 out of 142 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 142 reviews
1 - Terrible 3%

3.5/5

Cleanliness

4.1/5

Staff & service

2.9/5

Amenities

2.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort & great food
Clean, comfortable, renovated deluxe escarpment view room for 2 nights while exploring the area - west McDonnell ranges. Continental breakfast was adequate but both our evening meals were terrific. Thanks chef.
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was dirty, as was the bathroom. The room looked nothing like the pictures. We stayed 2 nights and the bed linen was not changed, in fact the bed was not even made! The bathroom was not cleaned either. The BBQ was so dirty that there were flames and we asked for it to be cleaned for the following evening but this did not happen. The Management of this Lodge were appalling - it was expensive for what it offered - dirty, run down rooms with terrible bathrooms. Sadly, it’s the only place there to stay.
Stayed 2 nights in Feb 2020

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This lodge is very basic and quite rundown. It needs work done for it to be a comfortable stay. No effort to make it look decent. The food on the other hand was very good. A lovely lady from Chile at the reception desk was very nice and helpful.
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Beautiful location, rooms very basic and very Very over priced
Stayed 1 night in Dec 2019

3/5 Okay

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019