- Disliked: Staff & service, property conditions & facilities
Great location and OK room. Disappointed with general condition, unit has a kitchen with an oven, great, Lets cook tea but sadly no trays so we could use it. When did use it it keep tripping the smoke alarm, no smoke just the fumes. Very bad layout. The electric jug constantly tripped out when trying to use. Shower was over the bath with only a short glass partitions and no curtain so there was no way to stop the water going on the floor. We wiped it up but again very poor. Very noisy wit traffic noise from Westgate Freeway. Don't mind some noise but it seems very loud. Awe-full bed, why do they have a bed with hard ridge down the middle, two singles together and very cheap I suspect. WiFi was patchy, good sometime and a couple nights non existent. When I asked about WiFi I could tell this was a common issue and the response was an unsympathetic "thats how its is" walk around and find better coverage. Very helpful :( All in all just a bit tired I think, some staff were good but some need to find a new job as hospitality is not their thing. Needs management to take a good look at rooms and perhaps stay in one, spend a little money on the rooms. Ok but not good value.