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Hotel Diplomatico

3.0 star property
Hotel in Matagalpa with a 24-hour front desk

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Hotel Diplomatico offers a peaceful terrace for relaxation and in-room WiFi for staying connected. The 24-hour front desk team provides essential services including luggage storage and helps arrange local tours to make exploring effortless.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

Highlights

TV
Private bathroom
Daily housekeeping
Private bathroom
Television
Daily housekeeping
Free WiFi
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

Highlights

TV
Private bathroom
Daily housekeeping
Private bathroom
Television
Daily housekeeping
Free WiFi
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Multiple Beds

Twin Room, Multiple Beds

Twin Room, Multiple Beds

Highlights

TV
Private bathroom
Daily housekeeping
Private bathroom
Television
Daily housekeeping
Free WiFi
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Highlights

TV
Private bathroom
Daily housekeeping
Private bathroom
Television
Daily housekeeping
Free WiFi
  • Sleeps 3
  • 3 Twin Beds
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About the area

Map
de semaforos del Parque Dario 2 cd sur, 2cd este Barrio Fonseca, Matagalpa, Matagalpa

Getting around

  • Managua (MGA-Augusto C. Sandino Intl.) - 107 min drive

About this property

Hotel Diplomatico

Property highlights
Hotel Diplomatico provides amenities, such as a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A round-trip airport shuttle (surcharge), smoke-free property and luggage storage
  • A 24-hour front desk and tour/ticket information
Room features
All guest rooms at Hotel Diplomatico have amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking options include a garage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Diplomatico Hotel
Hotel Diplomatico Matagalpa
Hotel Diplomatico Hotel Matagalpa

Frequently asked questions

Is Hotel Diplomatico pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Diplomatico?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Diplomatico?

Checkout is at 11:00 AM.

Does Hotel Diplomatico provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Diplomatico located?

Situated in Matagalpa, this hotel is within a 5-minute walk of Guanuca Cultural Center and Parque Morazan. Cathedral San Pedro and Matagalpa Spanish School are also within 10 minutes.

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Hotel Diplomatico Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
The problem is that first tow nights I stood in a room w/o AC. I asked for one and I was told there was none available. The third night I was moved to one with AC but I was charged $20 extra for it, I was under the impression that I was going to a room with AC as I requested it before getting there. W/o that problem the rate would have been excellent.
Stayed 4 nights in May 2023

6/10 Okay

Julie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Chambres sentent l'humidité

Chambre humide, pas de fenêtre, la salle de bain est remplie de tâches d'humidité et l'odeur est assez forte. Au milieu des chambres dans le couloir il y a des banquettes où les clients peuvent se retrouver et discuter, juste à côtés des portes. Impossible de dormir tellement ça résonne quand quelqu'un se trouve là. Par contre le service est au top
Stayed 1 night in Dec 2022

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable with nice view from terrace

The hotel staff are amazingly helpful and friendly. the room is very clean, the bed is very comfortable, I just wish there is a windows in the room, but I could open the door and ventilate just fine. they breakfast is also nice and nice view from the terrace
Stayed 7 nights in Nov 2022

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a follow up to my last stay and published review, I am happy to report that by calling the manager and advising her of the issues encountered, this latest two night stay was much improved> hot water working fine and room was dutifly cleaned during the day while I was out working. Staff attentive as before.
Stayed 2 nights in Feb 2022

4/10 Poor

Arthur

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is clean. The desk attendants friendly. I stayed two consecutive nights> First morning only cold shower, hot water element not working. At end of day when I retuned at 6pm found the room had not been cleaned. The desk attendant cleaned the room. She also confirmed the hot water element was not working and said she would try trp get maintenance to come and fix. They did not, so next morning cold shower again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Sonia, hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
My mom stay for 3 nights and was very happy!
Stayed 3 nights in Jan 2022

10/10 Excellent

David Alejandro Cordón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención muy buena
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs improvement

I really hate that I am not able to give a higher rating because the ladies and the gentleman working at the hotels are extremely kind and were willing to go out of their way to help me. The problem wasn't them. It was the hotel itself. The hotel is not built properly. My first night I was in a room that didn't have an air vent in the bathroom or the room so I felt like I was suffocating. The window blind/curtain was see-thru so I had to use a towel I brought with me to over the window. The next day I was moved to a better room that had a vent in the bathroom, but the room itself still lacked some type of ventilation so even having a fan on, I felt like I couldn't breathe when I closed the door to the room. Additionally, the bathroom smelled like sewage. I told the lady at the front and they brought a toilet bowel freshener, to over the scent. That night, I realized that the sewage smell was coming from the shower because the water wasn't going all the way down the drain and it was sitting in the shower. I showed the lady at the front and she said she would notify someone. When I returned, the bathroom still smelled like human waste.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was very helpful. The view from the property is fantastic overlooking the city of matagalpa. Good walking distance to everything although very hilly. Property is very nice but basic.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff the service and the good condition of property as well as the location of the property.
Stayed 3 nights in Aug 2019

8/10 Good

NESTOR

Stayed 2 nights in Dec 2022

10/10 Excellent

Carlos Israel

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021