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Mercure Mandalay Hill Resort

Photo gallery for Mercure Mandalay Hill Resort

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Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Down duvets, pillow-top beds, free minibar items, in-room safe
Down duvets, pillow-top beds, free minibar items, in-room safe

Overview of Mercure Mandalay Hill Resort

UNESCO Sustainable Property

Mercure Mandalay Hill Resort

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
No.9, Kwin 416B 10th Street, 10th Street, Mandalay, 6000

Explore the area

  • Popular LocationKuthodaw Pagoda17 min walk
  • Popular LocationSandamuni Paya18 min walk
  • Popular LocationMandalay Hill9 min drive
  • AirportMandalay (MDL-Mandalay Intl.)61 min drive

Choose dates to view prices

About this area

Mandalay

Located in Mandalay, Mercure Mandalay Hill Resort is next to a golf course. Sandamuni Paya and Mandalay Palace are local landmarks, and travellers looking to shop may want to visit Zegyo Market and Man Myanmar Plaza. Make sure you don't miss outdoor adventures like mountain biking and hiking/biking trails.

What's nearby

  • Kuthodaw Pagoda - 17 min walk
  • Sandamuni Paya - 18 min walk
  • Atumashi Monastery - 20 min walk
  • Mandalay Palace - 8 min drive
  • Mandalay Hill - 9 min drive

Getting around

  • Mandalay Central Railway Station - 5 min drive
  • Mandalay (MDL-Mandalay Intl.) - 61 min drive

Restaurants

  • Ming's Asian Kitchen — 1 min walk
  • Kinasa Garden Theater — 1 min walk
  • Golden duck - 3 min drive
  • Ko's Kitchen - 4 min drive
  • Cafe city - 4 min drive

About this property

Mercure Mandalay Hill Resort

Family-friendly resort with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a swim-up bar. All 208 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. 24-hour room service and minibars (stocked with some free items) are standard, as are flat-screen TVs with satellite channels.
Mercure Mandalay Hill Resort offers 208 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. Pillowtop beds feature down comforters. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Mandalay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mandalar Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include Swedish massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Free off-site parking
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 5:00 AM–10:00 AM: USD 17.33 for adults and USD 8.67 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Tennis

Family friendly

  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Thai

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms 4

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 58.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 17.33 for adults and USD 8.67 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 58.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 14 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Hill Resort Hotel Mandalay
Mandalay Hill
Mandalay Hill Resort Hotel
Mandalay Resort Hotel
Mandalay Hill Hotel Mandalay
Mercure Hill Resort
Mercure Mandalay Hill
Mercure Hill
Mercure Mandalay Hill
Mercure Mandalay Hill Resort Resort
Mercure Mandalay Hill Resort Mandalay
Mercure Mandalay Hill Resort Resort Mandalay

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 102 out of 189 reviews
5 - Excellent 54%
Rating 4 - Good. 64 out of 189 reviews
4 - Good 34%
Rating 3 - Okay. 17 out of 189 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 189 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 189 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favourite hotels
One of the nicest hotels we have stayed in. Wonderful staff, restaurant, swimming pool and room. Concierge was very helpful assisting us with flight changes to return to Australia.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City oasis.
Lovely hotel to escape the hustle and bustle of Mandalay.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The hotel's facilities, breakfast, staff, service - excellent The breakfast is rich and tasty, but the lunch box they gave us instead of breakfast was very poor. the room - nice and convenient.
Stayed 2 nights in Jan 2020

3/5 Okay

Liked: Staff & service
Stayed 3 nights in Feb 2020