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Hilton Mandalay

4.5 star property
Travelers find serenity at the water's edge before enjoying diverse dining options that fuel exploration of Mandalay's cultural treasures

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Hilton Mandalay offers tranquil waterfront views for a peaceful retreat. Enjoy breakfast or lunch at on-site restaurants, savor international cuisine for dinner, and find meals for children. The outdoor pool area features comfortable cabanas and sun loungers for relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 1 King Bed

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Bathroom shower

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Deluxe Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Garden View

Bathroom shower

Deluxe Twin Room, Garden View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Hill View

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Premium Room, 1 King Bed, Hill View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
  • Hill view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, Hill View

Bathroom shower

Premium Twin Room, Hill View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
  • Hill view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Balcony

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Executive Twin Room, Balcony

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Balcony, Hill View

Flat-screen TV

Executive Room, 1 King Bed, Balcony, Hill View

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
  • Hill view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Balcony, Hill View

Executive Twin Room, Balcony, Hill View

Executive Twin Room, Balcony, Hill View

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
  • Hill view
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Terrace, Hill View

Executive Room, 1 King Bed, Terrace, Hill View

Executive Room, 1 King Bed, Terrace, Hill View

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
  • Hill view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Terrace, Hill View

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Executive Twin Room, Terrace, Hill View

Highlights

Balcony
Air conditioning
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
  • Hill view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Separate bath and shower
Bathrobes
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Hill View

Executive Suite, 1 Bedroom, Hill View

Executive Suite, 1 Bedroom, Hill View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Separate bath and shower
Bathrobes
  • Hill view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace

Highlights

Terrace
Air conditioning
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Separate bath and shower
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

Suite, 1 Bedroom (Ambassador) | View from room

Suite, 1 Bedroom (Ambassador)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 128 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Flat-screen TV

Apartment, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Flat-screen TV

Apartment, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Designer toiletries
Bathrobes
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony

Flat-screen TV

Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Deluxe Suite, 2 Single Beds, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Designer toiletries
Bathrobes
  • Sleeps 4
  • 2 Single Beds
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About the area

Located in Mandalay, Hilton Mandalay is in the city centre and on the waterfront. Mandalay Palace and Sandamuni Paya are local landmarks, and travellers looking to shop may want to visit Man Myanmar Plaza and Zegyo Market. Spend some time exploring the area's activities, including golfing. Visit our Mandalay travel guide
Map
No.1, Junction of 26th & 66th Street, Chan Aye Tharzan Township, Mandalay

What's nearby

  • Mandalay Marionettes Theater
    1 min walk - 0.0 km
  • Phaung Daw Oo Monastic Education High School
    2 min drive - 2.3 km
  • Mandalay Palace
    3 min drive - 1.9 km
  • Shwenandaw Monastery
    3 min drive - 3.0 km
  • Yadanarpon Diamond Plaza
    3 min drive - 3.0 km

Getting around

  • Mandalay Central Railway Station
    6 min drive
  • Mandalay (MDL-Mandalay Intl.)
    52 min drive

Restaurants

  • Royal Mandalay
    17 min walk
  • YKKO Mandalay
    12 min walk
  • Shwe Mandalay Tea Palace
    15 min walk
  • Spice Garden
    15 min walk
  • Mingalarbar Restaurant
    14 min walk

About this property

Hilton Mandalay

Luxury hotel on the waterfront
Take advantage of a corner/local shop, a terrace and a coffee shop/cafe at Hilton Mandalay. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Babysitting (surcharge), a lift and concierge services
Room features
All 231 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • Cookware/dishes/utensils, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; MMK 17,000 to 26,000 for adults and MMK 8,500 to 13,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Mandalay Restaurant
  • Pool Bar
  • UNO Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,726 square feet of conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MMK 72000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MMK 17000 to 26000 for adults and MMK 8500 to 13000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MMK 72000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Sedona Mandalay
Mandalay Hotel Sedona
Mandalay Sedona
Mandalay Sedona Hotel
Hilton Mandalay Hotel
Sedona Mandalay
Sedona Mandalay Hotel
Hilton Mandalay Hotel
Hilton Mandalay Mandalay
Hilton Mandalay Hotel Mandalay

Frequently asked questions

Does Hilton Mandalay have a pool?

Yes, this property has an outdoor pool.

Is Hilton Mandalay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Mandalay?

Self-parking is free at this property.

What time is check-in at Hilton Mandalay?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Mandalay?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Mandalay provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hilton Mandalay located?

Located in the heart of Mandalay, this luxury hotel is within 2 miles (3 km) of Mandalay Marionettes Theater, Mandalay Palace and Phaung Daw Oo Monastic Education High School. Atumashi Kyaungdawgyi and Shwenandaw Monastery are also within 2 miles (3 km).

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Reviews

Hilton Mandalay Reviews

8.2

Very good

8.4

Cleanliness

8.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 36 out of 85 reviews
Rating 8 - Good. 35 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 6 out of 85 reviews
Rating 2 - Terrible. 4 out of 85 reviews

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
good location...
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

good stay in mandalay

Beautiful, upgraded common facilities (lobby, restaurant, pool) but older stuffy bedrooms. Good location. Excellent customer service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
王宮前にあるが、町の中心からは少し離れているため、移動にはテュクトクが必要。
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel lobby and common facilities were very good. The view from room the view is stupendous and overlooks the royal Mandalay Palace and moat. 😀 The room is however old and the bathroom older. The toilet did not flush at all and we had to complain a number of times 😡! Besides, the room wasn’t well insulated and it was uncomfortably cold in the night at 12c. The air conditioning only cools and there is no room heater. HOWEVER, the Chef Mr Mukul Agarwal and his team are simply brilliant 😀👍. They cooked up some amazing meals for us and lavished care and attention during our stay. The Chef made many Burmese vegan delicacies and he and his team more than made up for any misgivings we had about our stay at the hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

MichaelY, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a grand looking and tall ceiling in the lobby and corridor. It should be one of the best Hilton properties. It is also near to the tourist popular royal palace and Su Taung Pyi.
Stayed 3 nights in Dec 2019

10/10 Excellent

Yeeping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的飯店

老牌飯店更新中，櫃台幫忙升級到面對皇宮的房間，設備還不錯，服務人員態度友善，lounge與餐飲俱佳.飯店鄰近皇宮東南角，参訪宮殿佛寺都方便，值得下回再來住。
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Le personnel est sympathique.l hôtel a part le hall est dans un état de délabrement épouvantable.Nous avons changé de chambre 2 fois.La première fois parce qu’elle était humide,la deuxième fois parce qu’il y faisait trop froid et qu’ils nous ont proposé un radiateur électrique.Dans la salle de bains il y a encore un rideau douche.Il n y a pratiquement pas de lumière dans la chambre.Comble du comble pour un Hilton,ils n acceptent pas la carte American Express. Bref cet hôtel est une honte et j estime que vous devriez demander un geste commercial à mon égard
Stayed 2 nights in Dec 2019

8/10 Good

Kyaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family trip

Hotel is renovating. Sometimes lift didn’t work due to service. But no information about this to residents. Overall, had a great stay apart from some loosed wall plugs.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones podrían mejorar al estilo del lobby del hotel
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belles parties communes ( Hall, resto, piscine ), très bons repas ( dont petit-déjeuner exceptionnel ) à des prix très raisonnables pour ce niveau de qualité.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hilton Mandalay está en una ubicación inmejorable: justo delante del cuadrado rodeado por el río, que contiene el palacio Real, y en frente del monte de Mandalay con unas vistas espectaculares. Ambos sitios son accesibles andando desde el hotel. Hay varios restaurantes y bares limpios y modernos cerca del hotel. Las instalaciones del Hilton son buenas, particularmente las zonas comunes que están recién renovadas (piscina y comedor, con un desayuno variado y exquisito). El personal fue muy atento con nosotros y nos ayudó a planificar nuestra visita a Mandalay.
Stayed 2 nights in Aug 2019

2/10 Terrible

Franque

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Old hotel in need of drastic upgrade

The hotel needs a drastic upgrade: carpets are old and smelly, old and noisy air conditioners cannot keep up with the heat, room toiled was not working well, elevators worked randomly, fumigation was done outside while people were enjoying the pool and everywhere in the hotel (restaurant, washrooms, lobby, ) one sees these air freshners put there to cover up the bad, if not almost moldy, smell. I stayed there last year and it was never that bad. Things deteriorated 100% since last year, Renovations are taking place, but this is taking way too much time. The only redemptive thing is the quality and niceness of the staff. In fact, one feels very bad for them, as clearly Hilton has let them down. I will not return there even when the place is upgraded. I also stayed at the Hilton in NPT, which was so much better. However, because of the bad state of the Hilton in Mandalay, my next trip will see me staying in Accor hotels throughout Myanmar.
Stayed 4 nights in Jul 2019

8/10 Good

Masataka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

総じてOK。リピートあり。

外観、内装ともにとてもきれいで雰囲気がある。フロントの感じもよかった。ただ、全室禁煙室。空港から若干距離がある。朝食のレパートリーは標準レベル。洗面の栓の抜き方がわからなかった。
Stayed 1 night in Jul 2019

8/10 Good

I FONG

Liked: Staff & service, property conditions & facilities, room comfort
乾淨 離皇宮很近
Stayed 2 nights in Jul 2019

10/10 Excellent

hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NHKがみれます

NHKとwifi　満足しました。
Stayed 3 nights in Jul 2019

8/10 Good

Venkatraman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good holiday

Air conditioning was inadequate in breakfast area and room. Otherwise the stay was excellent and location was extremely good.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness
The hotel lobby is just beautiful, and the hotel has a very jazzy age feel mixed in with traditional features. The hotel itself is very lovely, however the rooms are a little run down, thers no shower option, only bathtub which is inconvenient, it is is a little dated. The windows don't open in the rooms which can leave you with a suffering with cabin fever., and im not quite convinced that the air con does work accurately The cleanliness does lack a little in areas such as the showehead.. and also the wndows looking out in the city are quire dirty, but i do think its more of a renovation issue,,, I didnt have a great nights sleep, there was a lot of noise from the water fountain at the entrance of the hotel even tho i was on the top floor, and also noise from the traffic outside and the whole hotel is lit from the outside, which does light up the room even with the curtains shut. On the positive side, it is probably one of the better hotels in Mandalay and the pool area is lovely. I think with more work done to the rooms this would be a great stay... I would say with Mandalay hill just a stones throw away, it would be great if the hotel had a shuttle bus service as it would going around much easier.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location opposite to Mandalay Palace. Well trained & courteous staff who are focused on guest care. Very old & slow lifts, need upgrade immediately. The central Aircon did not work during the night & sleep quality was poor. The bathroom tiles are cracked.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応が良かった。自転車も無料で貸してくれ、プールもきれいで早朝から、空港までのシャトル（タクシー）も安く10000kで他のホテルよりずっと安いです　さすが
Stayed 1 night in May 2019

10/10 Excellent

AYU, malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and nice view
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Lovely staff. Some construction going on but only noticeable during the day so if you’re out seeing the sites it’s hardly noticeable. Lovely buffet breakfast to cater to all tastes.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bed, excellent buffet b/f ( 2 time black put )
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Whilst there's a lot to like about the hotel - location, decor, general up-keep of the facilities, etc, there were two glaring issues. (1) The fact that half the ground floor was undergoing extensive building works. (2) The fact the staff were unable to do anything other than try charging me more money to resolve it. The noise from the power tools, etc, could be heard 4+ floors away - loud enough to prevent sleeping. The hotel insisted I pay a surcharge to sit in the executive lounge to try to have somewhere quieter to work (it was still too noisy for a phone call, and I was still expected to pay). The only alternative: "Go outside". In the midday sun. To do work. I can sit in a park for free, thanks. No warning this was going to be the case in advance, no attempts at making my stay better despite this; just charging me more. A number of other things feel a bit "unfinished" - service at breakfast, missing items in lobby bathrooms, etc; all of these could be forgiven and didn't really detract from what's a nice hotel. I'd generally deduct a point for the bland restaurant options from a relatively up-market hotel (hopefully addressed by whatever the building work will result in delivering), but it would otherwise be a nice place to stay. For my personal experience and the lack of addressing it in any way that salvaged the stay, I can only give 1*, though.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
私が宿泊した当日は中国人の方々がとても多く混雑していましたが、スタッフの方は落ち着いて対応されていました。レストランもとても美味しいです。残念なのは蚊、蚊がとても多く日本人は気になるかもしれません。
Stayed 3 nights in Feb 2019

10/10 Excellent

sein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Hilton Mandalay

Staff are very friendly, room,corridor and surroundings are quite clean, great location in Mandalay, very good price for service. We really enjoyed staying in Hilton Mandalay. Love to stay again next time if we go back there. Definitely will recommend.
Stayed 2 nights in Feb 2019