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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
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Guest reviews

4.6 out of 5 Wonderful
997 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPuerta del Sol7 min walk
Popular LocationPaseo del Prado7 min walk
Popular LocationThyssen-Bornemisza National Museum8 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)26 min drive

Choose dates to view prices

  • Double Room

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    More detailsDouble Room
  • Double Room Single Use

    4.2/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsDouble Room Single Use
  • Superior Double Room

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Superior Double Room Single Use

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsSuperior Double Room Single Use
  • Superior Double Room, Terrace

    4.7/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsSuperior Double Room, Terrace
  • Romantic Double Room (Champagne, Strawberry & Aromatic Kit)

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsRomantic Double Room (Champagne, Strawberry & Aromatic Kit)
  • Triple Room

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsTriple Room
  • Executive Double Room

    4.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsExecutive Double Room
  • Superior Triple Room

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsSuperior Triple Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 4
    More detailsFamily Room
  • Deluxe Double Room, Terrace (Jacuzzi)

    4.8/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsDeluxe Double Room, Terrace (Jacuzzi)
  • Double Room, City View

    4.5/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    More detailsDouble Room, City View

About this area

Madrid

In the city centre and near a metro station, Iberostar Las Letras Gran Via is in an area with great shopping. Gran Via Street and Principe Pio are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Madrid Wax Museum and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center.
View map
Popular Location

What's nearby

  • Puerta del Sol - 7 min walk
  • Paseo del Prado - 7 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Lope de Vega Theatre - 10 min walk
  • Plaza Mayor - 12 min walk

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 13 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas) - 26 min drive

Restaurants

  • Gran Clavel — 1 min walk
  • Stop Madrid - 3 min walk
  • Yakitoro by Chicote - 3 min walk
  • Celso y Manolo - 4 min walk

About this property

Iberostar Las Letras Gran Via

Art Deco Madrid hotel in Centro, walk to Gran Via Street
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a conference centre are on-site. All 109 soundproofed rooms feature free WiFi and minibars. Guests will also find TVs, premium bedding and rainfall showerheads.
Iberostar Las Letras Gran Via offers 109 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Parking nearby: EUR 26 per day
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Minibar

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 03:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

This property is closed from 17 March 2020 to 30 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per accommodation, per night
1 per room (up to 44 lb/20 kg)
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Nearby parking fee: EUR 26 per day
  • Pet fee: EUR 30 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Hotel
Iberostar Las Letras Gran Via
Iberostar Las Letras
De Las Letras Hotel
Hotel De Las Letras Madrid
De Las Letras Madrid
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Gran Via Madrid
Iberostar Las Letras Gran Via Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Iberostar Las Letras Gran Via and receive a full refund?
Yes, Iberostar Las Letras Gran Via offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Las Letras Gran Via cancellation policy on our site for more details about any exclusions or requirements.
Does Iberostar Las Letras Gran Via have a pool?
Yes, this property has a seasonal outdoor pool.
Is Iberostar Las Letras Gran Via pet-friendly?
Yes, Iberostar Las Letras Gran Via allows pets (limit 1 per room) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 30 per accommodation, per night.
How much is parking at Iberostar Las Letras Gran Via?
This hotel doesn't offer parking.
What time is check-in at Iberostar Las Letras Gran Via?
Check-in is from 03:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Iberostar Las Letras Gran Via?
Checkout is at 11:00 AM.
Does Iberostar Las Letras Gran Via provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Iberostar Las Letras Gran Via located?
Located in Centro, this boutique hotel is steps away from Casino Gran Via and Gran Via Street. Puerta del Sol and Thyssen-Bornemisza National Museum are also within 10 minutes. Gran Via Station and Sevilla Station are within a 5-minute walk.
4.6
Wonderful
997 reviews
5 - Excellent
651
4 - Good
276
3 - Okay
47
2 - Poor
14
1 - Terrible
9

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, David at the door, the front desk staff and the breakfast team all offered top-notch friendly service Including house keeping...and breakfast, by the way, was excellent. However, the only negative thing I have to say it’s about my one and only night at the upper bar area, neither service or food was good. But now back to positive comments, I also like the Great location in one of my favorite neighborhoods, El Barrio de Las Letras, in Madrid and what beautiful sunsets I had from my room terrace. Looking forward to my next stay. See you soon Madrid.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location, we walked to all the main sights. The staff did a great job at greeting us and housekeeping was spotless every day. Úrsula at the front desk was extremely nice and had nice recommendations for us. Keep in mind it’s on a very busy street in the center if the city so there will be lots of noise, but that’s expected in a big city and wasn’t a problem for us at all personally.
Stayed 4 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great location; minutes walk from lots of shops, restaurants and the Museo del Prado. Staff was extremely helpful and friendly. Unfortunately we were not able to access the rooftop amenities, I think there was some construction work going on.
Stayed 4 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and well located however, I booked and payed for an executive room and the room I got was not an executive room. I also booked a VIP hotel and did not get any perks related to that. I wrote a review and at the reception staff said that they were going to investigate but never did. Breakfast is nice and well assorted. The tapas bar is also very nice. It is my second stay in this property however I didn’t feel I was treated a repeat customer should for that reason I am not giving the highest rate to this property.
Stayed 5 nights in Mar 2020

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