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Voyage London Hotel

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In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Voyage London Hotel

Voyage London Hotel

4 out of 5

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
13-17 Norfolk Square, Paddington, London, England, W2 1RU

Explore the area

  • Popular LocationKensington Gardens7 min walk
  • Popular LocationOxford Street14 min walk
  • Popular LocationMarble Arch16 min walk
  • AirportLondon (LHR-Heathrow)28 min drive

Choose dates to view prices

About this area


Voyage London Hotel is located in London City Centre, a neighbourhood in London, and is in the city centre and near a metro station. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Oxford Circus and Piccadilly Circus. Looking to enjoy an event or a match? See what's going on at Wembley Stadium or O2 Arena. Guests love the hotel's convenience for public transportation: Paddington Underground Station is just steps away and Paddington (Circle and Hammersmith & City lines) Station is 7 minutes on foot.

What's nearby

  • Hyde Park - 7 min walk
  • Kensington Gardens - 7 min walk
  • Oxford Street - 14 min walk
  • Marble Arch - 16 min walk
  • Baker Street - 19 min walk

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 28 min drive


  • La Tazza - 2 min walk
  • The Frontline Club - 2 min walk
  • Micky's Fish & Chips - 3 min walk
  • Sloe - 3 min walk
  • Bonne Bouche - 3 min walk

About this property

Voyage London Hotel

4-star London hotel in London City Centre, near Hyde Park
This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe. All 53 rooms offer free WiFi, room service and Smart TVs with cable channels. TVs, coffee makers and hairdryers are among the other amenities available to guests.
Voyage London Hotel offers 53 forms of accommodation with a safe and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Room service available


  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • English
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Romanian
  • Russian
  • Spanish
  • Ukranian


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)


  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 50-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker


  • Iron/ironing board
  • Safe

Similar properties

See similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ashley Hotel
Ashley Hotel London
Hotel Ashley
Ashley Hotel London, England
Ashley London
Ashley Hotel
Voyage London Hotel Hotel
Voyage London Hotel London
Voyage London Hotel Hotel London

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 3 out of 10 reviews
5 - Excellent 30%
Rating 4 - Good. 3 out of 10 reviews
4 - Good 30%
Rating 3 - Okay. 3 out of 10 reviews
3 - Okay 30%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 10 reviews
1 - Terrible 10%




Staff & service




Property conditions & facilities

1/5 Terrible

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked for a king bed, but they said they don't even have any when we got there. Their lift was broken but this wasn't information provided ahead of time- which poses a difficulty for someone with a mobility disability like me. There was construction inside and outside of the hotel early/late, and the road was shut down so our taxi couldn't drop us off nearby. Their air unit broke in the first day and they didn't bother to look at it when we asked. My partner had to go get someone when we came back at the end of the day and bring them to our room to have someone look at it and tell us it's broken- which we already knew... awful experience. Don't bother booking here, worst experience through Expedia so far.
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay!
Good location, comfortable bed and hot shower. Paddington station is few steps away and Oxford Street close enough to walk (20mins).Maybe a tad overpriced for the size of the room(small, even for one person) and for the surrounding area. But I had a great stay.
Stayed 6 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in a double room with my husband, quite compact but extremely clean and modern with AC. Only issue was duvet was too warm even with max AC. I did ask housekeeping for thin sheets but perhaps she did not understand what i was asking for and should have asked reception as we didnt get them. Otherwise really would stay again as this hotel was clean and well located near to Hyde Park and central London hot spots
Stayed 2 nights in Sep 2021

3/5 Okay

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great service/location, poor housekeeping
Good: Location (quiet street), close to the station. Small room but have everything that you would need for a business trip. Price is great for a night stay. Helpful staffs, easy check-in / checkout. Poor: First entered the room, saw used towels in the shower area, toiletteries not belong to me, used and unwashed coffee mug, worst part was the bad smell of the bedsheet/blanket...As if it hasn't been changed since the last customer... Staff was helpful enough to offer change of bedsheets cover and clean towels.
Stayed 1 night in Sep 2021

3/5 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
More info on king size deluxe room
AC doesn't work. King size bed feels like double and mattress is extremely hard so has caused my husband back pain. Room size is extremely small so beware if you need space. Room is very dusty. Only good thing is there's a bidet in toilet which is good for Muslims. Shower is also nice but is right next to toilet so it's a bit annoying. I would definitely say it's a 3 star not 4 star
Stayed 1 night in Sep 2021