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1800 809 285In the city centre, Hard Rock Hotel London is in London's London City Centre neighbourhood, an area with good shopping. Madame Tussaud's Wax Museum and London Palladium Theatre are cultural highlights, and some of the area's notable landmarks include Marble Arch and Baker Street. ZSL London Zoo and Coca-Cola London Eye are not to be missed. Our guests love the hotel's convenience for public transport: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 9 minutes by foot.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This was my second time - the first time I stayed in a suite which was excellent. This last time I stayed in a basic room which was fine, except for the shower water pressure. On top of that it was aerated so extreme that one could not help but be annoyed - so much so that i write about it now. All under the pretense for environmental friendliness - cheap is what it is.
Dirty bed sheets and bathroom. The staff is horrible.
The room was nit cleaned properly beforehand nor while we were there. It was difficult getting the staff to respond to our concerns.
The property is in a nice location. The hotel has many rooms, so I was able to check in early. However, most of the staff service is not trained. Most of them don’t care once you have paid them upfront. Major security issues. We had someone break into our room on the 2nd day. I think it was inside job, someone looking for passports and jewelry. Thankfully we locked up all our stuff. Be warned - I was their 5 nights and only one security gent called to see if we were ok. If you have the money. Stay somewhere else. This hotel takes in all sorts of shady people. So be warned - also they don’t do currency exchange. Some of the nicer hotels do. That was kind of bummer.
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