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Reviews

3.7 / 5Good
573 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Marble Arch
    1 min walk
  • Popular Location
    Hyde Park
    3 min walk
  • Restaurant
    Prezzo
    1 min walk
  • Restaurant
    Patisserie Valerie
    1 min walk
  • Airport
    London (LHR-Heathrow)
    39 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Superior Room, 1 Single Bed

    Room Amenities

    • Sleeps 1
    More details
  • Royal Room, 1 Queen Bed (Rock Royalty)

    Room Amenities

    • Sleeps 2
    More details
  • Royal Room, 1 King Bed (Rock Royalty)

    Room Amenities

    • Sleeps 3
    More details
  • Junior Suite, 1 King Bed (Rock Royalty)

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 2 Single Beds (Gold)

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, 2 Queen Beds (Gold)

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed (Gold)

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, Accessible (Gold)

    Room Amenities

    • Sleeps 2
    More details

About this area

London

In the city centre, Hard Rock Hotel London is in London's London City Centre neighbourhood, an area with good shopping. Madame Tussaud's Wax Museum and London Palladium Theatre are cultural highlights, and some of the area's notable landmarks include Marble Arch and Baker Street. ZSL London Zoo and Coca-Cola London Eye are not to be missed. Our guests love the hotel's convenience for public transport: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 9 minutes by foot.

Popular Location

What's nearby

  • Marble Arch - 1 min walk
  • Hyde Park - 3 min walk
  • Harrods - 4 min drive
  • Buckingham Palace - 6 min drive
  • Piccadilly Circus - 10 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • London Marylebone Station - 13 min walk
  • London (LHR-Heathrow) - 39 min drive

Restaurants

  • Hard Rock Cafe — 1 min walk
  • Lobby Bar — 1 min walk
  • Prezzo - 1 min walk
  • Patisserie Valerie - 1 min walk
  • Spaghetti House - 1 min walk

About this property

Hard Rock Hotel London

Luxury London hotel in London City Centre, walk to Oxford Street
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 900 rooms feature thoughtful touches such as espresso makers and bathrobes, plus complimentary wireless Internet access and flat-screen TVs with digital channels. Guests will also find 24-hour room service, fridges and Egyptian cotton sheets.
Hard Rock Hotel London offers 900 forms of air-conditioned accommodation with espresso makers and a safe. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 19.95 per person
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Fridge

Conveniences

Lift
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English

Business services

Meeting rooms

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Egyptian cotton sheets
Linens
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

digital channels
flat-screen TV

Food and drink

Espresso maker
Free bottled water
Fridge

More

Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
5 - Excellent
200
4 - Good
186
3 - Okay
75
2 - Mediocre
56
1 - Poor
56
4.0
Cleanliness
3.8
Service and Staff
3.8
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, amenities

This was my second time - the first time I stayed in a suite which was excellent. This last time I stayed in a basic room which was fine, except for the shower water pressure. On top of that it was aerated so extreme that one could not help but be annoyed - so much so that i write about it now. All under the pretense for environmental friendliness - cheap is what it is.

Stayed 3 nights in Jan. 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities

Dirty bed sheets and bathroom. The staff is horrible.

Stayed 8 nights in Dec. 2019

2/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Cleanliness, staff & service

The room was nit cleaned properly beforehand nor while we were there. It was difficult getting the staff to respond to our concerns.

Stayed 3 nights in Jan. 2020

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities

Stayed 1 night in Jan. 2020

2/5

  • Disliked: Cleanliness, staff & service, amenities

The property is in a nice location. The hotel has many rooms, so I was able to check in early. However, most of the staff service is not trained. Most of them don’t care once you have paid them upfront. Major security issues. We had someone break into our room on the 2nd day. I think it was inside job, someone looking for passports and jewelry. Thankfully we locked up all our stuff. Be warned - I was their 5 nights and only one security gent called to see if we were ok. If you have the money. Stay somewhere else. This hotel takes in all sorts of shady people. So be warned - also they don’t do currency exchange. Some of the nicer hotels do. That was kind of bummer.

Stayed 5 nights in Dec. 2019

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