expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Hard Rock Hotel London

Choose dates to view prices

  • Deluxe Room, 1 Queen Bed

    3.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room

    Room amenities

    • 20 sq m
    • Sleeps 3
    • 2 Single Beds
    More details
  • Royal Room, 1 King Bed (Rock Royalty)

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Room (Rock Royalty), 2 Twin Beds

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room, 2 Queen Beds (Gold)

    4.4/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Classic Room, 1 Double Bed

    Room amenities

    • 17 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
  • Family Room

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed, Accessible (Gold)

    3.9/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Royal Room, 1 King Bed (Rock Royalty)

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite Gold (Rock Royalty)

    Room amenities

    • 50 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Room, 1 Queen Bed (Rock Royalty)

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, 2 Single Beds (Gold)

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 2 Single Beds
    More details
  • Classic Room, 2 Twin Beds

    Room amenities

    • 17 sq m
    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed, View

    Room amenities

    • 19 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite (Rock Royalty)

    Room amenities

    • 50 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 1 Single Bed

    3.8/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    • 1 Single Bed
    More details
  • Classic Room, 1 Single Bed

    Room amenities

    • 15 sq m
    • Sleeps 1
    • 1 Single Bed
    More details
  • Junior Suite, 1 King Bed (Rock Royalty)

    3.9/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed (Gold)

    3.5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 1 King Bed

    Room amenities

    • 20 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Room, 1 Queen Bed (Rock Royalty)

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
3.8
Good
Rating 5 - Excellent. 323 out of 823 reviews
5 - Excellent 39%
Rating 4 - Good. 251 out of 823 reviews
4 - Good 30%
Rating 3 - Okay. 104 out of 823 reviews
3 - Okay 13%
Rating 2 - Poor. 72 out of 823 reviews
2 - Poor 9%
Rating 1 - Terrible. 73 out of 823 reviews
1 - Terrible 9%

4.1/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
The service in this hotel is absolutely shocking!! It takes up to a hour to get your breakfast and when they serve its stone cold and that was all 3 mornings. Also my room wasn’t cleaned once throughout my 3 night stay, no clean towels, no toilet roll replenished and no sanitation at all in my full 3 day stay. This is totally unacceptable in Covid, I am making a formal Complaint fo the manager and would never return to this hotel.
Stayed 3 nights in Dec 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable facilities Booked a room for 2 adults and a teenager but did not realise that it only had one bed
Stayed 1 night in Dec 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
The Hard Rock Cafe within this hotel is very relaxed and has excellent decor. Sadly the service was a little bit slow and the staff seemed rushed. Similar experience with breakfast. The room was nice but small and sadly lacked the wow factor of the Hard Rock Hotel experience we were expecting.
Stayed 1 night in Dec 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Room comfort
Many ups and a few downs
Hotel first impressions were very good, clean, stylish and very helpful at check in. The room: we were given a room with no toiletries, no tea/coffee making facilities and no bedding. This room should have never been allocated to us as it was not ready. I went down to check in and spoke to Abdullah who was incredibly helpful and upgraded us to a king size room with a great view!! Dinner: food and drinks were great and Rachel our waitress was exceptional the best waitress we have had in a long time, great banter and very attentive, would highly recommend eating here. Breakfast: was a disaster, clearly first time this restaurant has gone away from the buffet style breakfast and the staff were friendly but clueless. Waited 45 minutes to be served our breakfast and when it arrived it was cold and different to what was on the menu. Could see numerous tables making several complaints and waiters wondering aimlessly around with food and drinks that they clearly had no idea where they were going to. Chaos!! Overall teething issues didn't ruin our stay and would come back!
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel only down fall phone in room not working had to wake up get dressed and go down for bottle of water
Stayed 1 night in Dec 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code