Swannanoa Hotels, Lakeland

"The best Hotel "

"Newly remodeled. Rooms were clean. Staff was very welcoming and friendly. Towels and beds are very soft. Shower had good water pressure and made for tall people. Bathrooms are on the smaller side. Grab and go breakfast. No hot tub and a small outdoor pool. We were attending a baseball tournament. Overall, it was a good fit for what we needed."

"Overall, we liked our stay. We enjoyed everything Lego and we made great memories. There are a few things that need serious improvement though, starting with the Bricks restaurant. For starters, we are extremely upset that we paid $100 for buffet style food that was clearly sitting there all day. Not one selection of it was decent. We tried to love it but we were only able to stomach 1 bite of what we got and actually got sick. It was truly an awful dining experience and it seems like even the workers know it’s bad"

"Fantastic staff and breakfast. Excellent overall, and great value. Will be back. "

"Several decent good choices near by. Tammy at check in is very professional and friendly! "

"The hotel was not clean...The sheets and the bedding were fine. The floor was filthy, the tub looked horrible, there was no trash can, there was a small bar of soap...the shower curtain was almost falling down - EVERYTHING ABOUT THIS HOTEL WAS TERRIBLE!!!!!!!"

"Worst room staff I’ve ever had to stay with stay anywhere else, but here!"

"Every thing is perfect and especially for the kids. There are a lot of activities and fantastic displays. However there is no representative to speak to on sight for any questions. And you’d think well I’ll just dial zero on the hotel room phone for a question and no, no phone. Check in was by a guard at the shack and check out was automatically done. So I’d say fantastic otherwise. But no clerk is just kinda odd. They leave a flier in the room to call a number or text another number. The call number was no answer x2 and the text number did answer my question. But again found that to be odd. 30 bucks a day for parking added fee. Pirate Restaurant was great. "

"My family and I stayed one night and it was amazing..very clean from top to bottom..the staff was amazing..the breakfast was awesome and the morning manager was very patient, polite and helpful she treated us with so much love aa well aa the gentleman that worked the front desk that night and the one we had a pleasure of meeting the next morning. Just so much warmth all the way down to the breakfast staff..thanks for an amazing one day stay..I highy recommend."