First of all, few places on Earth are as beautiful and serene as Lake Junaluska. Then once your here, having a nice warm and comfortable place to stay is a bonus. Serenity Hillside Lower is aptly named. It was quiet, calm, warm and most comfortable. The HVAC system responds immediately to any changes and was plenty warm despite the freezing outdoor temps. Rooms and beds were just the right size for two folks, anymore than three folks would be a little tight. Appliances appeared brand new and the kitchen was more than amply stocked with utensils, even some housekeeping supplies. TV service (composed of streaming services) and Wi-Fi were more than sufficient. Proximity to lake was great given the price. Each time we went down to the lake we simply walked. The site is off the main roadway making it quiet and peaceful, but super close to the Lake Junaluska Outfitters area which has most of the visitor amenities. All were within a short walk away. Super easy to get to and close to the Lake Junaluska entrance without being near any traffic. You can see the lake clearly from the patio but it’s not as if you’re right on the bank, thus the economical price. Unless you have to have an entirely unobstructed view of the lake, it’s a great bargain. Communication with Vacasa was super simple and done entirely via text, though use of the app is an option. Would most definitely stay there again. Thank you to the owners and Vacasa for a most memorable and pleasant stay.