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Flat-screen TV, fireplace
Flat-screen TV, fireplace
Individually decorated, desk, iron/ironing board, free WiFi
Individually decorated, desk, iron/ironing board, free WiFi

Guest reviews

4.2/5 Very good
31 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Air conditioning
Business Services
Laundry

Map

Explore the area

Popular LocationWaterloo Central Railway Station5 min walk
Popular LocationPerimeter Institute for Theoretical Physics6 min walk
Popular LocationWaterloo Park14 min walk
AirportKitchener, ON (YKF-Region of Waterloo Intl.)19 min drive

Choose dates to view prices

  • Standard Suite, 1 Queen Bed

    Room amenities

    • Sleeps 2
    More detailsStandard Suite, 1 Queen Bed
  • Deluxe Suite, 1 Queen Bed

    Room amenities

    • Sleeps 2
    More detailsDeluxe Suite, 1 Queen Bed

About this area

Waterloo

Located in Waterloo, The Waterloo Hotel is in the city centre. Clay and Glass and Earth Sciences Museum are cultural highlights, and travellers looking to shop may want to visit Conestoga Mall and Fairview Park. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed. Our guests appreciate the hotel's quiet location.

Map
Popular Location

What's nearby

  • Waterloo Central Railway Station - 5 min walk
  • Perimeter Institute for Theoretical Physics - 6 min walk
  • Waterloo Park - 14 min walk
  • Wilfrid Laurier University - 17 min walk
  • University of Waterloo - 6 min drive

Getting around

  • Kitchener Station - 5 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 19 min drive

About this property

The Waterloo Hotel

Hotel with free breakfast, near University of Waterloo
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and a computer station. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a fireplace at reception. All rooms are individually decorated and offer free WiFi and free local calls. Guests can enjoy fireplaces, and other standard amenities include fridges, coffee/tea makers and flat-screen TVs.
The Waterloo Hotel offers 15 forms of air-conditioned accommodation with fireplaces and complimentary bottles of water. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • Free on-the-go breakfast

Family friendly

  • Dry-cleaning service
  • Fridge

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English

Business services

  • Computer station

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Fireplace
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Waterloo Hotel
The Waterloo Hotel Ontario
The Hotel Waterloo

Frequently asked questions

Can I cancel my reservation for free at The Waterloo Hotel and receive a full refund?
Yes, The Waterloo Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Waterloo Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this property located?
Located in the heart of Waterloo, this hotel is within 1 mile (2 km) of Clay and Glass, University of Waterloo and Wilfrid Laurier University. Waterloo Central Railway Station and Perimeter Institute for Theoretical Physics are also within 10 minutes.

Guest reviews

Overall score and ratings for The Waterloo Hotel

4.2
Very good
5 - Excellent
13
4 - Good
13
3 - Okay
3
2 - Mediocre
2
1 - Poor
0
4.5
Cleanliness
4.4
Service and Staff
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was clean, comfortable and nice atmosphere. Staff friendly and efficient. This hotel can easily be a five star hotel if they provided ample parking. Was not happy to find that other cars can park in the hotel parking lot and that we had to park somewhere else. Noticed a gentleman with a large suitcase walking a distance to get to the hotel. Planned to return next month but have decided not worth the agrevation. Several good hotels Waterloo with ample parking

Stayed 1 night in Oct 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Waterloo Hotel is a quaint, historic hotel located in the Up Town area of Waterloo. Tons of character, good parking, easy access and close to the universities. The front desk staff were absolutely amazing. Friendly, informative, everything that you want from the front desk. No elevator so if you can't do stairs, you should probably pass on it. The room was clean and the bed comfortable. The street in front is a nightlife street so it can be a little on the noisy side until about 11pm. The breakfast voucher for 1 of 3 local cafés was a great touch.

Stayed 2 nights in Aug 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We realy love thw hotel ! Our room wes beautiful , clean and very comfortable the staff where super nice . We will go again

Stayed 2 nights in Aug 2018

2/5

  • Disliked: Cleanliness

The discounted rate was not honored. The rate was offered as $125.38 per night, but $165 was charged; I got 3 bug-bites on the face and 1 bug-bite on a hand after sleeps; the air condition was very noisy; the shower did not work well; and there is no fan in the bathroom.

Stayed 2 nights in Sep 2018