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Jenolan Caves House

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Free WiFi, bed sheets
Free WiFi, bed sheets
Coffee/tea maker
Free WiFi, bed sheets

Overview of Jenolan Caves House

Jenolan Caves House

3.5 out of 5

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Laundry
  • Outdoor Space
  • Barbecue grill
  • Breakfast available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

  • Popular LocationJenolan Caves6 min walk
  • Popular LocationKanangra Boyd National Park11 min drive
  • Popular LocationOberon Visitor Information Centre21 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri., Mar. 19 - Sun., Jul. 11.

About this area

Jenolan

Located in Jenolan, Jenolan Caves House is in a rural area and in a national park. While the natural beauty of Jenolan Caves and Kanangra Boyd National Park can be enjoyed by anyone, those looking for an activity can head to Oberon Golf Club. Guests love the property's location for the sightseeing.
Popular Location

What's nearby

  • Jenolan Caves - 6 min walk
  • Kanangra Boyd National Park - 11 min drive
  • Oberon Visitor Information Centre - 21 min drive
  • Katoomba Scenic World - 71 min drive
  • Dryridge Estate Wines - 110 min drive

Getting around

  • Medlow Bath Station - 62 min drive

Restaurants

  • Chisolm's Restaurant — 1 min walk

About this property

Jenolan Caves House

3.5-star aparthotel, walk to Jenolan Caves
This smoke-free aparthotel features 2 restaurants, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities. Each apartment offers free WiFi and a coffee/tea maker.
Jenolan Caves House offers 78 forms of accommodation with coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 7:30 AM–9:30 AM: AUD 21 for adults and AUD 10 for children
  • 2 restaurants
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided

Entertainment

  • Games room

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Conference space

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • 24-hour front desk

Location highlights

  • In a rural location
  • In a national park

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 78 rooms

Where to eat

  • Chisolm's Restaurant – Restaurant with a bar offering Modern European cuisine. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Mountain Lodge King and Mountain Lodge Family are located 100 metres behind Jenolan Caves House. The Bed in 6 person dorm, with shared bathroom, Gatehouse 6 is located 50 metres behind Jenolan Caves House.

Renovations and closures

This property is closed from 19 March 2021 to 11 July 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 21 for adults and AUD 10 for children (approximately)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Jenolan Caves House
Jenolan Caves House Hotel
Jenolan Caves Hotel
Jenolan Caves House Hotel Jenolan Caves
Caves House
Jenolan Caves House Apartment
Caves House Apartment
Jenolan Caves House Jenolan
Jenolan Caves House Aparthotel
Jenolan Caves House Aparthotel Jenolan

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 219 out of 752 reviews
5 - Excellent 29%
Rating 4 - Good. 308 out of 752 reviews
4 - Good 41%
Rating 3 - Okay. 157 out of 752 reviews
3 - Okay 21%
Rating 2 - Poor. 46 out of 752 reviews
2 - Poor 6%
Rating 1 - Terrible. 22 out of 752 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hot water in the on-suites was minimal, leaving me to have a cold shower! Lack of experienced staff made dinner a complete shambles.
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old world charm with excellent hospitality. Fantastic base for visiting the phenomenal caves just outside. Would definitely stay again soon!
Stayed 1 night in Feb 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
i paid for a room in the same building at the hotel,but unfortunately they gave me different room and it’s disgusting
Stayed 1 night in Feb 2021