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InterContinental One Thousand Island Lake Resort by IHG

4.5 star property
This lakeside retreat offers a perfect balance of marina views and garden serenity, with spa treatments that help travelers fully disconnect from everyday life

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InterContinental One Thousand Island Lake Resort, an IHG Hotel, is near Qiandao Lake. Guests can enjoy spa massages, garden strolls with marina views, and dining at three restaurants. The property offers in-room WiFi and bike rentals for exploring the area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

About the area

Map
Qiandaohu Xianshan Peninsula, Hangzhou, Chun'an, 311700

About this property

InterContinental One Thousand Island Lake Resort by IHG

Luxury family-friendly hotel near Qiandao Lake
Consider a stay at InterContinental One Thousand Island Lake Resort by IHG and take advantage of a marina, a poolside bar and a terrace. Adventurous travellers may like the cycling and ecotours at this hotel. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Enjoy the gym, as well as activities such as boat tours. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an outdoor tennis court
  • An electric car charging station, a porter/bellboy and a banquet hall
Room features
All 264 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Treadmills, stationary bikes and workout equipment
  • Bathrooms with rainfall showers and separate baths/showers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and mini fridges

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9.0 out of 10, Wonderful, 72 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 94 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • ADD Restaurant
  • Japanese Restaurant YING
  • Xian Restaurant
  • Yi Lounge

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre

Outdoors

  • Dock
  • Garden
  • In the mountains
  • Marina
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 188 for adults and from CNY 94 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does InterContinental One Thousand Island Lake Resort by IHG have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.

Is InterContinental One Thousand Island Lake Resort by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental One Thousand Island Lake Resort by IHG?

Self-parking is free at this property.

What time is check-in at InterContinental One Thousand Island Lake Resort by IHG?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at InterContinental One Thousand Island Lake Resort by IHG?

Checkout is at noon.

Where is InterContinental One Thousand Island Lake Resort by IHG located?

Set in Hangzhou, this family-friendly hotel is steps from Qiandao Lake.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental One Thousand Island Lake Resort by IHG Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 59 out of 87 reviews
Rating 8 - Good. 20 out of 87 reviews
Rating 6 - Okay. 6 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

Reviews

Verified

10/10 Excellent

XIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great experience

The scenery of the hotel is very charming and the facilities are very complete. It is very suitable for taking a vacation with family.The complimentary travel photos are also very nice.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with full lake view offers a broad water and island view. Resort is quiet during winter season. But the boat service still runs despite only a handful of guests using it. Room nicely decorated except the cheap looking and ill-matched floor. Overall a nice stay.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Ziguang

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed for one night at the InterContinental One Thousand Island Lake Resort, an IHG Hotel in Qiandaohu, and it was a delightful experience. The hotel's unique location, far from the hustle and bustle, offers a serene escape with a breathtaking view of the lake. The check-in process was seamless, and the staff was exceptionally friendly and welcoming. My room was immaculate and very comfortable, featuring excellent amenities. The private balcony with a panoramic view of the lake was the highlight, perfect for relaxation and soaking in the beauty of the surroundings. The resort offers several additional services that enhance the stay. I particularly enjoyed the short hiking tour and the guided trip to the best spot to watch the sunset over the lake—an unforgettable experience! While the remote location adds to the charm and tranquility, it’s worth noting that the hotel is a 40-minute drive from the nearest town. I recommend driving or stocking up on essentials beforehand. Overall, the value for money is incredible, especially for the stunning views and peaceful ambiance. I highly recommend this resort to travelers seeking a quiet and rejuvenating getaway.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Allison

Disliked: Cleanliness, amenities
If you want to go to Thousand Island Lake, this has to be one of the top choices, especially if you want nature and solitude. The fact that there are no other hotels around the InterContinental is for me what made the hotel luxurious. If you want a lot of nightlife, activities, or shopping beyond the hotel itself, then this isn't the right choice for you. But peace and beauty or romance---it's a great choice. The rooms are big and comfortable, great pillow menu, great balcony and view. We visited when stink bugs were flying around, and the staff person who came when asked to remove the bugs was truly excellent. She was an example of great service. The hotel needs some repairs and additional staff. For example, the swimming pool and locker rooms at night were a total mess. The toilets were broken and clogged. This uncleanliness was pretty shocking. The night we ate at the restaurant, all the fresh local fish dishes were already sold out by around 7:30. I read a review that said to skip the hotel's boat ride to an island where you take a cable car to a view. I wish I listened. The view is not great and you don't see much of the lake and its islands on the way there and back. There should be a bette boat tour of the lake available, where people can enjoy seeing more of the type of gorgeous views that the lake is famous for. The view from the hotel's lake view room is really nice though. So was the sunset at the lighthouse. Improvements are needed to be considered 5 star.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景色很美

可能因為疫情關係，行政酒廊的待遇差了，平日雞尾酒時段只有好少數的小食及飲品供應，感到失望，但房間的湖景很美，酒店的打咭點也多
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

It’s an absolutely lovely resort with beautiful rooms and excellent service. The views are beautiful. The restaurants are the only disappointing feature.
Stayed 1 night in May 2021
Verified

10/10 Excellent

CHANDRACHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. But swimming pool out side was not working
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

YOULWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

천도호 역에 내려서 약 50분정도 택시를타고 더 가야 호텔이 있습니다. 호텔은 매우 깨끗하고 시설이좋습니다. 주변 풍경도 너무 좋습니다. 조식도 괜찮았습니다. 다만 리조트 주변에 간식을 살만한곳이 없으므로, 과자같은 간식류는 별도로 준비해서 가는것이 좋습니다. You need to get off at Qian Dao hu Station and take a taxi for about 50 minutes to get to the hotel. The hotel is very clean and has good facilities. The surrounding scenery is so nice. Breakfast was fine. However, there is no place to buy snacks around the resort, so it is better to prepare snacks separately.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Liping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice weekend getaway

Amazing facilities. Quiet and beautiful view to the lake
Stayed 1 night in May 2020
Verified

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice, quite and beautiful place

It was a fantastic stay. This is our return trip. We plan to go back next year. The food of the Chinese restaurant is fabulous.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice stay

It’s a nice hotel located at an isolated Island which is quite far away from the scenic spots. The room is huge with nice views, well-equipped. Staff are helpful but gym and restaurants don’t really meet a five star hotel standard.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一次愉快的旅程

酒店环境很棒，早餐很丰富，湖景景色很好，酒店配套完善，就是房间有些地方灰尘比较多，假期人多就餐有需要排队的情况出现，但是问题很快得到解决
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

shanlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

环境很好，适合休闲

泳池不错，落日蛮漂亮的
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

千島湖之旅

洒店環境優美，但有點舊需要番新。建議暑假期間碰上太多小朋友入住，會有點嘈吵。這裏離市區車程需時30分鐘。
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

KUO HSUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常美好的住宿體驗

從面湖客房就可以欣賞到千島湖宜人的景緻 ，房間寬敞，客服人員還主動為我們免費加床，非常貼心， 那我們有非常美好的住宿體驗。酒店提供的導覽也非常優質，可惜當天是陰天，無法欣賞到夕陽景緻。 唯一美中不足的是 ，酒店位於東南湖區，對外聯絡交通非常不便，到中心湖區或城區需要40分鐘車程， 如果酒店能夠提供定時定點的shuttle bus 就非常完美了。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A world class getaway in China

Beautiful lake, wonderful setting, great service combined with quiet and good food make this a ideal getaway. Three swimming pools, full sauna and spa, highly recommended. It is a bit far from local amenities (but that's some of the charm).
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

独占羡山半岛位置优越，湖景房景色无敌
Stayed 2 nights in Aug 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
我觉得是常州最好的酒店，早餐品质始终如一。
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店设施，服务，周边环境都很好
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

too far and not convenient

This hotel is the luxury resort in the area yet it does not keep the 5 star hotel services. 1st of all, it is really not convenient to get there unless you drive by yourself. The hotel is located by itself at the corner of a peninsular. It's about >25km to the town. The taxi driver is not very willing to go inside to pick you up or send you there (they will negotiate a back and forth price). You can try to use Didi (Chinese uber) to get them but usually takes quite a while to have a response. 2nd of all, given its unique position, the hotel provides services in a premium rate. For instance, asking a hotel to call cab costs you 4 times of regular price. Renting a bike costs 8 times (literally). Not mentioning renting a car, jet cruise and so on. It makes me feel that since we were stuck there, we had to buy the services from the hotel without any choice. Thank god I had to manage to use Didi to get out of there. 3rd of all, staffs are so not professional. I can't believe I was in 5 star hotels. It can't even be compared to those elite private boutique hotels. To me the service is mostly 3 star hotel (I am being nice to give 3 star). For example, at checkin, they just told me my breakfast were not included. I had to use VPN to connect to my gmail to show them my expedia order. The breakfast was very so so. The staffs are not familiar to the neighborhood. However, I do like to point out, the facility maintained quite ok. loved ping pang and the garden is so pretty
Stayed 5 nights in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review InterContinental One Thousand Island Lake

This is an amazing place with excellent top surroundings.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Getaway

The resort is sensational in a beautiful location and has every comfort and then some. My only complaint has nothing to do with the hotel and is simply that the stunning Thousand Island Lake offers no water sports, no, not even swimming. Look, but don't touch the lake - so disappointing!
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

杭州附近完美的度假酒店

酒店房间非常大，设施非常好，特别是环境也非常不错。极力推荐大家，是非常适合全家人度假的酒店。
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Zhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

环境优美，位置幽静

酒店位置在羡山半岛，适宜自驾游，比较安静。酒店工作人员很热情，酒店设施也不错，唯一一点是早上早餐的时候人太多，感觉比较嘈杂，不过这也是中国人的普遍现象嘛