Halong Serenity Cruise

Photo gallery for Halong Serenity Cruise

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Halong Serenity Cruise

Halong Serenity Cruise

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Parking available
Slot 7 Tuan Chau Wharf, Ha Long, Quang Ninh, 200000

Explore the area

  • Popular LocationTuan Chau Beach3 min drive
  • Popular LocationCái Dăm Market8 min drive
  • Popular LocationSun Square11 min drive
  • AirportHaiphong (HPH-Cat Bi)33 min drive

Choose dates to view prices

About this area

Ha Long

Located in Ha Long, Halong Serenity Cruise is near the beach. Queen Cable Car and Ha Long International Cruise Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cái Dăm Market and Bai Chay Market. Sun World Ha Long Park and Typhoon Water Park are also worth visiting. Take the opportunity to explore the area for water adventures such as kayaking.

What's nearby

  • Tuan Chau Beach - 3 min drive
  • Cái Dăm Market - 8 min drive
  • Sun Square - 11 min drive
  • Sun World Ha Long Park - 11 min drive
  • Bai Chay Beach - 12 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 133 min drive

Restaurants

  • La Gourmet — 1 min walk
  • 1958 Restaurant - 4 min drive
  • Ua vAng - 8 min drive
  • Cube Cafe - 8 min drive
  • 14 Pizza Halong - 8 min drive

About this property

Halong Serenity Cruise

4-star cruise ship with free breakfast and rooftop terrace
This cruise ship features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, self parking and spa services are on-site. All 22 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, room service and LCD TVs.
Halong Serenity Cruise offers 22 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LCD televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (VND 100000 per night)
  • 24-hour return airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:00 AM–7:30 AM
  • 1 1 restaurant
  • 1 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Outdoors

  • Picnic area
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 11:30 AM - noon
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please be advised that this property is a cruise ship and not a standard hotel.
This cruise ship's 1-night, 2-day itinerary includes the following: 1st day: Check-in and embarkation from 11:45 AM to 12:15 PM. Guests arriving after this time are required to purchase speedboat transfers to the boat (USD 100 per guest). Guests can enjoy buffet lunch while cruising Lan Ha Bay. In the afternoon, guests can visit Dau Be Island or Dark and Bright Cave, paddle through the tunnel, and swim and kayak in the area. Later, happy hour and cooking class are available on board. Dinner on board the boat with live music. Last day: Guests can start day with tai chi, then enjoy breakfast before visiting Cat Ba National Park. At 10 AM, guests are served brunch, followed by check-out and disembarkation.
Guests must contact this cruise ship 1 day in advance to arrange roundtrip shuttle bus transportation from Hanoi - Old Quarter to the pier, which is 2.5 hours away by car. The shuttle bus fee is USD 25 per person, or guests may book private roundtrip transfer by limousine for USD 35 per person. Roundtrip daily shuttle bus transfers from Hanoi to Ha Long depart from 8-8:40 AM, available for USD 25 per person. Guests who arrive via taxi or their own vehicles must arrive at Slot 7, Tuan Chau Harbor by noon.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 460000 per vehicle (one-way)
  • Self-parking fee: VND 100000 per night
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Halong Serenity Cruise Hai Phong
Halong Serenity Hai Phong
Halong Serenity Cruise Ha Long
Halong Serenity Ha Long
Halong Serenity
Halong Serenity Cruise Cruise
Halong Serenity Cruise Ha Long
Halong Serenity Cruise Cruise Ha Long

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 12 out of 15 reviews
5 - Excellent 80%
Rating 4 - Good. 3 out of 15 reviews
4 - Good 20%
Rating 3 - Okay. 0 out of 15 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 15 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 15 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing luxurious ship, stunning views, nice quieter route, delicious food
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely flawless. The staff were all very warm and welcoming ensuring each and everyone of us enjoyed our trip and overnight stay. They had kept us well informed the whole duration. The rooms were super clean and there was an excellent selection of food. Will highly recommend to my friends and family! Thank you mr lucky, brian and the rest of the team.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Beautiful wooden room, friendly staff services, a lot of great activities to do. We booked 3 days and 2 nights tour, it was so relaxing, breath taking views and food was so delicious.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019