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The Mouses House Rainforest Retreat

Hotel Class
4.5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
62 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

What's nearby

  • Popular Location
    Canyon Lookout
    12 min walk
  • Popular Location
    Bilbrough Falls
    16 min walk
  • Popular Location
    Best Of All Lookout
    6 min drive
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    46 min drive

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Book online or call:

1800 809 285

    About this area

    Springbrook

    The Mouses House Rainforest Retreat is located in Springbrook. Canyon Lookout and Springbrook Research Observatory are local landmarks, and the area's natural beauty can be seen at Springbrook National Park and Bilbrough Falls. Our guests appreciate the chalet's quiet location.

    What's nearby

    • Popular Location
      Canyon Lookout - 12 min walk
    • Popular Location
      Bilbrough Falls - 16 min walk
    • Popular Location
      Springbrook National Park - 5 min drive
    • Popular Location
      Best Of All Lookout - 6 min drive
    • Popular Location
      Springbrook National Park Natural Bridge Section - 33 min drive

    Getting around

    • Varsity Lakes Station - 41 min drive
    • Gold Coast, QLD (OOL-Coolangatta) - 46 min drive

    About this property

    The Mouses House Rainforest Retreat

    Luxury chalet with indoor pool and outdoor pool
    Along with an indoor pool, this smoke-free chalet has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor tennis court, a spa tub and a sauna are on-site. All 13 individually decorated rooms feature free WiFi and iPads. Kitchens come with fridges and hobs, and guests will also find upscale touches, such as private spa tubs and fireplaces.
    The Mouses House Rainforest Retreat offers 13 forms of air-conditioned accommodation with private hot tubs and fireplaces. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes single sofa beds. Pillowtop beds feature premium bedding. Televisions come with DVD players and video game consoles. Accommodation at this 4.5-star chalet has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary toiletries and a hairdryer.
    Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms feature iPads and iPod docking stations.

    Policies

    Check-in

    Check-in between 2 PM - 8 PM
    Minimum check-in age - 18

    Special check-in instructions

    The front desk is open daily from 8 AM - 6 PM.
    If you are planning to arrive after 8 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

    Check-out

    Check-out before 11 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are available for AUD 5.00 per day.

    Pets

    • Pets not allowed (service animals welcome)

    Payment types at the property

    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for English breakfast: AUD 22.5 per person (approximately)
    • Airport shuttle fee: AUD 100 per vehicle (one way)
    • Crib (infant bed) fee: AUD 5.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Property is also known as

    • Mouses House Rainforest Retreat Springbrook
    • Mouses House Rainforest Retreat
    • Mouses Rainforest Retreat Springbrook
    • Mouses Rainforest Retreat
    • The Mouses House - Springbrook Mt Hotel Springbrook

    Property amenities

    Pool/Spa

    • Outdoor swimming pool
    • Indoor swimming pool
    • Spa tub
    • Sauna
    • Massages
    • On-site spa services
    • Manicures/pedicures
    • Body treatments
    • Facials

    Internet

    • Free WiFi

    Parking and transport

    • Free self-parking
    • Free extended parking
    • Return airport shuttle (surcharge)

    Family friendly

    • Cots (infant beds): AUD 5.00 per day

    Kitchen

    • Fridge
    • Hob
    • Microwave
    • Dishwasher
    • Espresso maker
    • Cookware/dishes/utensils

    Dining

    • English breakfast available for a fee daily 8 AM–1:00 PM: AUD 22.5 per person
    • 1 bar
    • Room service available

    Bedrooms

    • Premium bedding
    • Pillow-top mattress
    • Single sofa bed

    Bathrooms

    • A separate bath and shower
    • Jetted bathtub
    • Hairdryer
    • Bathrobes
    • Free toiletries

    Living spaces

    • Fireplace
    • Sitting area

    Entertainment

    • 42-inch TV
    • iPad
    • Video game console
    • DVD player
    • iPod docking station

    Outdoor areas

    • Balcony
    • BBQ Grill
    • Garden
    • Picnic area

    Laundry

    • Laundry facilities

    Work spaces

    • Desk

    Climate control

    • Air conditioning
    • Heating

    Pets

    • Service animals only (pets not allowed)

    Suitability/Accessibility

    • Roll-in shower
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Smoke-free property

    Services and conveniences

    • Concierge services
    • Tour/ticket assistance
    • Multilingual staff
    • Iron/ironing board
    • Phone
    • Luggage storage
    • Blackout curtains
    • Laptop-compatible safe

    Location highlights

    • In the mountains

    Things to do

    • Tennis court and free bicycle rentals on site
    • Outdoor tennis court

    General

    • 13 rooms
    • 12 buildings
    • Built in 1980

    Nearby activities

    Activities

    • Free bicycles on site
    4.7

    Exceptional

    5 - Excellent
    47
    4 - Good
    13
    3 - Okay
    1
    2 - Mediocre
    0
    1 - Poor
    1
    4.7
    Cleanliness
    4.6
    Service and Staff
    5.0
    Amenities
    4.5
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Loved the stay the heating with the fire place was perfect for the cold nights, we got to meet the family off possums at night. The only negative thing i can say is the towels are a bit past their use by date other than that 10 out of 10 we will definately be coming back again.

    Stayed 2 nights in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, amenities, property conditions & facilities

    Stayed 1 night in May 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in May 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We booked a family of four and were given the comfortable Chalet Doc, which can accommodate up to eight, what a big surprise! The recently renovated new kitchen made our cooking in the forest a pleasant experience. The facilities are kept tidy, clean, and ready for guest use, the old tennis balls, however, can be replaced. The sleep was peaceful and everyone enjoyed the sound of water running next to the chalet. Good weather, unique rainforest setting, and this incredible sensory recharge session for city folks really beg for a return visit in the very near future.

    Stayed 1 night in Apr. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    What a beauty!!!!

    Lovely experience. Great staff

    Stayed 1 night in Mar. 2019

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