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Novotel Lake Crackenback Resort & Spa

Photo gallery for Novotel Lake Crackenback Resort & Spa

Lobby
Indoor pool
Indoor pool
Indoor pool
Desk, iron/ironing board, free wired Internet, bed sheets

Overview of Novotel Lake Crackenback Resort & Spa

Novotel Lake Crackenback Resort & Spa

4.5 star property

4.8/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer
Map
1650 Alpine Way, Crackenback, NSW, 2627

Explore the area

  • Popular LocationKosciuszko National Park6 min walk
  • Popular LocationKosciuszko National Park7 min walk
  • AirportJindabyne, NSW (QJD)16 min drive
  • Popular LocationPerisher Quad Express Chair54 min drive

Choose dates to view prices

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 100 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

About this area

Crackenback

Located in Crackenback, Novotel Lake Crackenback Resort & Spa is in the mountains and on a river. Village Square and Nuggets Crossing Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kosciuszko National Park and Kosciuszko National Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing.
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Map

What's nearby

  • Kosciuszko National Park - 6 min walk
  • Kosciuszko National Park - 7 min walk
  • Perisher Ski Resort - 53 min drive
  • Perisher Quad Express Chair - 54 min drive
  • Village 8 Express - 54 min drive

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 3 min drive
  • Perisher Ski Tube Station - 53 min drive

Restaurants

  • Sundance Bakery - 3 min drive
  • Crackenback Farm Restaurant - 6 min drive
  • Wildbrumby Schnapps Distillery and Cafe - 7 min drive

About this property

Novotel Lake Crackenback Resort & Spa

Family-friendly ski aparthotel with a full-service spa
Enjoy the free ski shuttle and an indoor pool at Novotel Lake Crackenback Resort & Spa during the winter, and return in the summer for a round at the aparthotel's golf course. Each apartment boasts a fireplace and offers free wired Internet and a kitchen. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
Novotel Lake Crackenback Resort & Spa offers 46 accommodations with fireplaces and washers/dryers. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Crackenback aparthotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. In addition to an indoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Snow tubing, snowboarding and downhill skiing nearby
  • Free ski shuttle
  • Ski shuttle nearby
  • Ski equipment hire

Pool/Spa

  • Indoor pool
  • Hot tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • Spa treatment rooms
  • Manicures and pedicures
  • Couples treatment room(s)
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Body wraps
  • Sports massages
  • Body treatments
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Free off-site parking
  • Free ski shuttle

Family friendly

  • Playground
  • Babysitting (surcharge)

Kitchen

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily: AUD 30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Towels provided
  • Soap
  • Toilet paper
  • Shampoo
  • Hairdryer
  • Free toiletries

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with satellite service
  • Games room

Outdoor areas

  • Balcony
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk
  • Conference space

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Fireplace in reception
  • Front desk (limited hours)
  • Corner/local shop

Location highlights

  • On the lake
  • On the river
  • Near the boardwalk
  • In the mountains
  • In a national park

Things to do

  • 18 holes of golf
  • Health club
  • 3 outdoor tennis courts
  • Bike rentals on site
  • Golf course on site
  • Segway hire/tours on site
  • Yoga classes on site
  • Tennis on site
  • Volleyball on site
  • Hiking/biking trails on site
  • Basketball on site
  • Rafting on site
  • Fishing on site
  • Snowshoeing nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Boat tours nearby
  • Snowmobiling nearby
  • Sailing nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 46 rooms
  • 2 floors

Restaurants on site

  • Cuisine Restaurant
  • Alpine Larder

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Guest rating 4.5+
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Washer and dryer
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Pool
Pool
Family-friendly
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4 star
4 star
Apart-hotel
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Policies

Check-in

Check-in from 3 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Lake Crackenback
Novotel Lake Crackenback Resort
Accor Lake Crackenback Hotel
Jindabyne Novotel
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 26 out of 32 reviews
5 - Excellent 81%
Rating 4 - Good. 6 out of 32 reviews
4 - Good 19%
Rating 3 - Okay. 0 out of 32 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 32 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 32 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.4/5

Staff & service

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there last year when the kids gave us a couple of nights. Loved it so much we came back again this year for another treat (this time we paid for ourselves!). We love the lake and the walks along the river.
Stayed 3 nights in Mar 2018

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing accommodation average service
2 bedrooms lake view apartment was stunning, great activities and facilities, but for the price we paid, I would have expected friendlier service and phone calls to make bookings at hotel facilities returned.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location just beautiful
A fantastic place to stay, so much to do and enjoy, and the Cross Tri atmosphere was amazing.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Awesomeness!
This place is awesome - we were treated like family by the staff! We felt like we were locals and were given all the inside info on where to eat, local rates for hire and deals on tours. Harro's ski hire gave excellent advise and support for us as beginner skiers and helped us make good decisions on whereceas best fir weather and snow each day - even with all our questions we always felt like a valued guest - not a hassle to them at all. Alex at the Larder makes the best coffee in the region - even if you don't stay here - pop in for s coffee here! This holiday was booked for our twenty fifth wedding anniversary - but it will now be our annual holiday spot! excellent work Team Crakenback!
Great day snowshoeing above the resort

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable luxury at an affordable cost
We normally stay in Threfbo but was surprised at the atmosphere of this resort. Will stay here again