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Sky Inn Cancun

3.5 star property
Downtown Cancun's perfect blend of work and play awaits at Plaza 28, where guests wake up to vibrant urban energy and convenient amenities

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Plaza 28 sits in the heart of Downtown Cancun, offering a rooftop terrace for relaxation and an on-site shopping mall for convenience. Travelers start their day with a cooked-to-order breakfast, maintain routines at the gym, or bring the kids to enjoy the playground.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Digital channels
Desk
Iron/ironing board
Wardrobe
Desk chair
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Private bathroom
Digital channels
Desk
Iron/ironing board
Wardrobe
Desk chair
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Digital channels
Desk
Iron/ironing board
Wardrobe
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Downtown Cancun, a neighbourhood in Cancun, Sky Inn Cancun is in a shopping district and near the airport. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including winery tours. Visit our Cancun travel guide
Map
Av. Coba 36, Cancun, QROO, 77500

What's nearby

  • Extreme Adventure
    6 min walk - 0.6 km
  • Cancun Cultural House
    8 min walk - 0.7 km
  • Plaza 28
    8 min walk - 0.7 km
  • Las Plazas Outlet Cancun
    16 min walk - 1.4 km
  • Las Palapas Park
    16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Restaurants

  • Subway
    8 min walk
  • McDonald's
    1 min walk
  • El Estadio- Cervecería & Restaurant
    7 min walk
  • Starbucks
    4 min walk
  • Dairy Queen
    7 min walk

About this property

Sky Inn Cancun

Hotel near Plaza Las Americas
Consider a stay at Sky Inn Cancun and take advantage of a rooftop terrace, a shopping centre on-site and a playground. Be sure to enjoy a meal at La Casa de Los Abuelos, the on-site family restaurant. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a gym and a conference centre.
You'll also find perks such as:
  • Free extended parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • A lift, a front desk safe and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Sky Inn Cancun have comforts, such as air conditioning, in addition to amenities, such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 43-inch Smart TVs with digital channels
  • Wardrobes/cupboards, limited housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to 10:00 AM on weekdays and 8:30 AM to 10:00 AM on weekends; MXN 250 for adults and MXN 200 for children
  • A restaurant

Restaurants on site

  • La Casa de Los Abuelos

Things to do

  • Gym
  • Playground
  • Shopping centre

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference centre (3,229 square foot of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Handrails in stairways
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 3 February 2026 to 31 December 2026 (dates subject to change).

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 250 for adults and from MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sky Inn Cancun Hotel
Sky Inn Cancun Cancun
Sky Inn Cancun Hotel Cancun

Frequently asked questions

Is Sky Inn Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sky Inn Cancun?

Extended parking is free at this property.

What time is check-in at Sky Inn Cancun?

Check-in begins at 3:00 PM.

What time is check-out at Sky Inn Cancun?

Checkout is at 11:00 AM.

Where is Sky Inn Cancun located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Extreme Adventure, Andres Quintana Roo Stadium and Plaza 28. Kabah Urban Park and Mercado 28 are also within 15 minutes.

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Reviews

Sky Inn Cancun Reviews

7.8

Good

8.6

Cleanliness

8.0

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 119 out of 249 reviews
Rating 8 - Good. 46 out of 249 reviews
Rating 6 - Okay. 41 out of 249 reviews
Rating 4 - Poor. 20 out of 249 reviews
Rating 2 - Terrible. 23 out of 249 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic and nice hotel for the price point. Clean rooms and clean boutique hotel. I would stay there again for sure.
Stayed 1 night in May 2025

10/10 Excellent

Analista *

Liked: Cleanliness, staff & service
Vedy good
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

This small hotel is a little hard to find, but the rooms are very nice, and clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff led by Gina was very helpful, food in the restaurant downstairs is just awesome..
Stayed 1 night in Oct 2023

10/10 Excellent

Wali Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and friendly place.
Stayed 6 nights in Feb 2024

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new rooms and property. Loved our one night stay in Sky Inn. Very friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and discreet place
Stayed 5 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Very interesting approach to hoteling. Super clean and modern. Expedia is probably not the but choice to reserve this hotel. They fall extremely short on knowing or supporting the customer or even guiding the customer on how to pay for the hotel, how the hotel operates, how and who to contact in order to access your hotel room
Stayed 1 night in Jun 2025

10/10 Excellent

mayerlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very comfortable. Housekeeping was done daily, which helped tremendously. The price was affordable and it was a 15min drive to the beach at "zona hotelera". I would recommend this hotel to friends/family.
Stayed 4 nights in Mar 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancun

My room was very clean and fresh smelling, anything I needed it was provided, a lot of food and business were near, walking distance and I felt comfortable, safe and welcome in my stay.
Stayed 5 nights in Dec 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in excellent location. The only bad was thing my room doesn’t have hot water.
Stayed 1 night in Jan 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities

Worth the price & you're in the heart of downtown

Everything was as anyone would want when they stay at a hotel. Everything was really nice and clean inside. My only issue was how hard our king bed was.
Stayed 1 night in Aug 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service
The hotel is very small. And finding it was a little challenging. But the rooms are as advertised. Simple checkin. Gym had a little to be desired, a small treadmill, bike and situp bench. Restaurants are nearby with full restaurant on bottom floor of building and McDonald's within 2 minute walk. If looking for affordable clean short stay. This is great.
Stayed 2 nights in Feb 2025

6/10 Okay

Nidia I

Liked: Property conditions & facilities
It was not easy to find the place but once we check in during the day it was ok, there was nobody at the desk at night when we needed anything, there’s a restaurant downstairs that has good service and food and a bakery. It’s a good place to stay if you plan to use it to sleep and shower, we got the studios/no fridge/no microwave.
Stayed 2 nights in Apr 2024

4/10 Poor

Jorge Luis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hot water did not work for our whole stay and no efforts were made to fix it or accomodate us, horrible customer service. The hotel itself was clean and in a good area.
Stayed 2 nights in Feb 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, beds comfortable but hot water was hit and miss but mostly cold. But would recommend it.
Stayed 9 nights in Feb 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room didn’t have any windows and the hot water was spotty BUT!!! the LOCATION WAS PERFECT, THE HOTEL IS CLEAN AND STAFF ARE very FRIENDLY!!! LOCATION!!: EVERYTHING WAS IN WALKING DISTANCE!!!! Or an Uber away! FROM AIRPORT TO HOTEL: BUY AN ADO BUS PASS AT THE AIRPORT to the ADO STATION walk over to the ADO BUS get off at the ADO bus station which is the central station then book an Uber a street over from ado to sky inn. Bus tickets were $130 MXN($7.66 USD) each. Uber from bus station to sky inn hotel was $78.99MXN($4.65USD). So to get from the AIRPORT TO THE HOTEL is very reasonable!!!! HIGHLY RECOMMEND THIS HOTEL!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in the Heart of Cancun Downtown

My stay at Sky Inn Hotel was a delightful experience from start to finish. Traveling from Toronto, the hotel’s location was a major draw, offering easy access to downtown Cancun’s attractions. Its proximity to cafes, Mexican restaurants, and even a McDonald’s right downstairs added to the convenience. Additionally, being close to bus route 2 made trips to the Hotel Zone effortless. What truly set this stay apart was the warm support from the host, Luzma, whose generosity and kindness were unparalleled. She was very responsive and reachable all the times. Sky Inn offers great facilities including free WiFi, which was impressively fast, and comfortable, clean rooms with modern amenities ensuring a restful night’s sleep. The fitness center and free private parking are added conveniences for guests. But it’s not just about the amenities; the location is rated highly by couples and is in close proximity to Plaza 28 and Las Palapas Park, perfect for those looking to explore the local scene. It is also walkable to Walmart for any quick grocery trips. I highly recommend Sky Inn Hotel for anyone looking for a comfortable, convenient stay in Cancun, supported by fantastic staff. It’s an experience I’m eager to repeat on my next visit. Note: It has a shared entrance with La Casa de los Abuelos.
Stayed 3 nights in Mar 2024

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities
It began as a very strange experience. We could not find the place. We tried contacting them and got a response about an hour later. After staying there a few days, I understood that there’s no overnight staff so it makes sense that it took a while to respond because we checked in after midnight. You actually enter through a sliding door that looks like it’s for a restaurant that closes about 8 or 9 pm. After staying for a few days and understanding that this place is mostly automated and we would only see staff in the daytime or if we called, we started to like it. It’s simple and wasn’t fancy, but was clean and an excellent value. After three weeks, we actually booked another three weeks. We would definitely stay there again.
Stayed 21 nights in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service
Disliked: Amenities
Property is in a very strange location. Difficult if checking in after hours. It looks like you're going inside a restaurant that closes relatively early. We worried people would think we were breaking in it was so strange. There is little signage. However, after getting in the place was simple and not updated often, but very inexpensive. We thought the tradeoff was a good deal.
Stayed 14 nights in Jul 2025

10/10 Excellent

Jose del Carmen

Liked: Amenities
Excelente
Stayed 1 night in May 2025

4/10 Poor

Megan

Disliked: Amenities
No reception. Needed WhatsApp to get into the hotel. Mine wasn’t working. Thankfully a man in the restaurant downstairs knew who to call. Not his job. I had to tip him. No window in my room. Forgot to give me new towels so no towels second day. If you have a problem there is no one to call.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose del Carmen

Excelente
Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and Luzma is amazing
Stayed 2 nights in Feb 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2025