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Overview of Hotel Grand Chancellor Palm Cove

Photo gallery

Exterior
2 outdoor pools
2 outdoor pools
View from Room
In-room safe, desk, blackout curtains, iron/ironing board

4.1/5 Very good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPalm Cove Beach8 min walk
    Popular LocationClifton Village Shopping Centre4 min drive
    Popular LocationClifton Beach5 min drive
    AirportCairns, QLD (CNS-Cairns Intl.)24 min drive
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  • 2 Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 78 sq m
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More details2 Bedroom Apartment
  • Superior Studio Suite

    3.8/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsSuperior Studio Suite
  • Superior Twin

    4.4/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Twin
  • Standard Twin Room

    3.7/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Twin Room
  • Superior King

    4.4/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior King
  • 1 Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 3
    • 1 King Bed
    More details1 Bedroom Apartment

About this area

Cairns

Located in Cairns, Hotel Grand Chancellor Palm Cove is near the beach. Great Barrier Reef is a popular attraction and the area's natural beauty can be seen at Palm Cove Beach and Clifton Beach. Travelling with kids? Consider Skyrail Rainforest Cableway and Hartley's Crocodile Adventures. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.
Popular Location

What's nearby

  • Palm Cove Beach - 8 min walk
  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 5 min drive
  • Kewarra Beach - 8 min drive
  • Half Moon Bay Golf Course - 18 min drive

Getting around

  • Redlynch Station - 18 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.) - 24 min drive

Restaurants

  • Neptune's - 8 min walk
  • Il Forno Pizzeria - 8 min walk
  • Choc Dee Thai Restaurant - 8 min walk
  • Jasmine Rice - 8 min walk
  • Coffee Haven - 9 min walk

About this property

Hotel Grand Chancellor Palm Cove

Family-friendly Cairns hotel in Palm Cove, walk to Palm Cove Beach
2 outdoor pools, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference centre and a business centre. All 140 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and patios. Other amenities available to guests include plasma TVs, in-room massages and ceiling fans.
Hotel Grand Chancellor Palm Cove offers 140 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to patios. 102-cm Plasma televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 18.95 for adults and AUD 11.95 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Golf

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (5102 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 102-cm plasma TV
  • Films for purchase

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 18.95 for adults and AUD 11.95 for children (approximately)
  • Airport shuttle fee: AUD 24.00 per person (one-way)
  • Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old)
  • Late check-out fee: AUD 30 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Chancellor Palm Cove
Hotel Grand Chancellor Palm Cove
Palm Cove Grand Chancellor
Chancellor Palm Cove Palm Cove
Hotel Grand Chancellor Palm Cove Hotel
Hotel Grand Chancellor Palm Cove Palm Cove
Hotel Grand Chancellor Palm Cove Hotel Palm Cove

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Chancellor Palm Cove and receive a full refund?
Yes, Hotel Grand Chancellor Palm Cove offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Chancellor Palm Cove cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Grand Chancellor Palm Cove have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Hotel Grand Chancellor Palm Cove pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Grand Chancellor Palm Cove?
Self-parking is free at this property.
What time is check-in at Hotel Grand Chancellor Palm Cove?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Grand Chancellor Palm Cove?
Checkout is at 11 AM. Late checkout is available for AUD 30 (subject to availability).
Does Hotel Grand Chancellor Palm Cove provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 24.00 per person, one-way, applies.
Where is Hotel Grand Chancellor Palm Cove located?
This family-friendly Cairns hotel is located by the ocean, within 1 mi (2 km) of Wet Tropics of Queensland and Palm Cove Beach. Clifton Beach is 2.6 mi (4.1 km) away.
4.1
Very good
5 - Excellent
280
4 - Good
248
3 - Okay
108
2 - Poor
34
1 - Terrible
17

3.9/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Beds were comfortable and pool area very nice.
Stayed 4 nights in Jul 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The room stank of dampness and mold, no facilities available, no room service no bar. will not stay there again.
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
orth stopping here.
Excellent stay. Will be back.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great location, clean rooms and very friendly staff
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Friendly staff and the room was decent. Good for a couple
Stayed 1 night in Jun 2020

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