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Hotel Grand Chancellor Palm Cove

Hotel Class
4 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
665 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Palm Cove Beach
    8 min walk
  • Popular Location
    Clifton Village Shopping Centre
    4 min drive
  • Popular Location
    Clifton Beach
    5 min drive
  • Airport
    Cairns, QLD (CNS-Cairns Intl.)
    24 min drive

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Book online or call:

1800 809 285

    About this area

    Palm Cove

    Hotel Grand Chancellor Palm Cove is located near the beach and in a walkable area with good shopping. Skyrail Rainforest Cableway is a popular attraction and the area's natural beauty can be seen at Palm Cove Beach and Clifton Beach. Travelling with kids? Consider Hartley's Crocodile Adventures and Tjapukai Aboriginal Cultural Park.

    What's nearby

    • Popular Location
      Palm Cove Beach - 8 min walk
    • Popular Location
      Clifton Village Shopping Centre - 4 min drive
    • Popular Location
      Clifton Beach - 5 min drive
    • Popular Location
      Kewarra Beach - 8 min drive
    • Popular Location
      Paradise Palms Country Club - 8 min drive

    Getting around

    • Redlynch Station - 18 min drive
    • Cairns, QLD (CNS-Cairns Intl.) - 24 min drive

    About this property

    Hotel Grand Chancellor Palm Cove

    4-star, family-friendly hotel, walk to Palm Cove Beach
    This hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference centre and a business centre. All 140 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and patios. Other amenities available to guests include plasma TVs, in-room massages and ceiling fans.
    Hotel Grand Chancellor Palm Cove offers 140 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to patios. 102-cm Plasma televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer.
    This Palm Cove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

    Policies

    Check-in

    Check-in between 2:00 PM - midnight
    Late check-in subject to availability

    Special check-in instructions

    24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

    Check-out

    Check-out before 11 AM
    Late check-out subject to availability

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for AUD 40.0 per night.

    Pets

    • Pets not allowed

    Payment types

    Diners ClubJCB InternationalMastercardAmerican ExpressVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Cash deposit: AUD 100 per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: AUD 25.00 per person (approximately)
    • Airport shuttle fee: AUD 24.00 per person (one-way)
    • Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old)
    • Late check-out fee: AUD 90.00 (subject to availability)
    • Rollaway bed fee: AUD 40.0 per night
    • Credit card charges are subject to a surcharge

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Property is also known as

    • Hotel Grand Chancellor Palm Cove
    • Grand Chancellor Palm Cove
    • Hotel Grand Chancellor
    • Novotel Palm Cove Hotel Palm Cove
    • Palm Cove Novotel

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • 24-hour return airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25.00 per person
    • 1 restaurant
    • 1 poolside bar and 1 bar

    Things to do

    • 2 outdoor pools
    • Children's pool
    • Golf

    Family friendly

    • 2 outdoor pools
    • Children's pool
    • Dry-cleaning service
    • Laundry facilities
    • Fridge
    • Rollaway/extra beds (surcharge)
    • Waterslide

    Conveniences

    • Gift shop/newsstand
    • No lifts

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English

    Business services

    • Business centre
    • Computer station
    • Meeting rooms
    • Conference centre (5102 square feet of space)

    Outdoors

    • Garden
    • Picnic area
    • Terrace

    Spa

    • Body treatments
    • Body wraps
    • Facials
    • Massages

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Ceiling fan
    • Linens
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination
    • Towels

    Entertainment

    • 102-cm plasma TV
    • pay films

    Food and drink

    • Champagne service
    • Coffee/tea maker
    • Fridge

    Outdoor space

    • Patio

    More

    • Access via exterior corridors
    • Connecting rooms available
    • Desk
    • In-room massage
    • Iron/ironing board
    • Phone
    • Safe

    Nearby activities

    Activities

    • Beach access
    • Ecotours
    • Hiking/biking trails
    • Kayaking
    • Mountain biking
    • Scuba diving
    • Skydiving
    • Snorkelling

    Frequently asked questions

    4.1

    Very Good

    5 - Excellent
    268
    4 - Good
    244
    3 - Okay
    105
    2 - Mediocre
    32
    1 - Poor
    16
    3.9
    Cleanliness
    4.1
    Service and Staff
    3.8
    Amenities
    3.8
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service

    Was nice..wLkn distance to strip is handy...aged buildings nut fir us was awesome.

    Stayed 1 night in Oct. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Oct. 2019

    5/5 Excellent

      Fantastic hotel sat back in lovely grounds just a short stroll from the beach.

      Stayed 1 night in Oct. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities

      Stayed 1 night in Oct. 2019

      5/5 Excellent

      • Liked: Cleanliness

      We had a great stay over 5 days. We loved Palm Cove

      Stayed 4 nights in Sep. 2019

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