- Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb. 2020
Overview of Hotel Grand Chancellor Palm Cove
Photo gallery
Guest reviews
Very Good
678 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
Coral Coast Drive, Palm Cove, QLD
Highlights
Palm Cove Beach8 min walk
Clifton Village Shopping Centre4 min drive
Clifton Beach5 min drive
Cairns, QLD (CNS-Cairns Intl.)24 min drive
Choose dates to view prices
Free cancellation on all rooms
You can change or cancel this stay if plans change. Because flexibility matters.
Standard Twin Room
Photos of Standard Twin Room
Standard Twin Room
Room amenities
- 31 sq m
- Sleeps 4
Show detailsSuperior King
Photos of Superior King
Superior King
Room amenities
- 31 sq m
- Sleeps 3
Show detailsSuperior Studio Suite
Photos of Superior Studio Suite
Superior Studio Suite
Room amenities
- 47 sq m
- Sleeps 3
Show details1 Bedroom Apartment
Photos of 1 Bedroom Apartment
1 Bedroom Apartment
Room amenities
- 47 sq m
- Sleeps 3
Show details2 Bedroom Apartment
Photos of 2 Bedroom Apartment
2 Bedroom Apartment
Room amenities
- 78 sq m
- Sleeps 5
Show detailsSuperior Twin
Photos of Superior Twin
Superior Twin
Room amenities
- 31 sq m
- Sleeps 4
Show details
About this area
Palm Cove
Located in Palm Cove, Hotel Grand Chancellor Palm Cove is near the beach. The area's natural beauty can be seen at Palm Cove Beach and Clifton Beach. Travelling with kids? Consider Skyrail Rainforest Cableway and Hartley's Crocodile Adventures.
What's nearby
- Palm Cove Beach - 8 min walk
- Clifton Village Shopping Centre - 4 min drive
- Clifton Beach - 5 min drive
- Kewarra Beach - 8 min drive
- Paradise Palms Country Club - 8 min drive
Getting around
- Redlynch Station - 18 min drive
- Cairns, QLD (CNS-Cairns Intl.) - 24 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25.00 per person
1 restaurant
1 poolside bar and 1 bar
Things to do
2 outdoor pools
Children's pool
Golf
Family friendly
2 outdoor pools
Children's pool
Dry-cleaning service
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Waterslide
Conveniences
Gift shop/newsstand
No lifts
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Languages spoken
English
Business services
Business centre
Computer station
Meeting rooms
Conference centre (5102 square feet of space)
Outdoors
Garden
Picnic area
Terrace
Spa
Body treatments
Body wraps
Facials
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Ceiling fan
Linens
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hairdryer
Shower/bathtub combination
Towels
Entertainment
102-cm plasma TV
Films for purchase
Food and drink
Champagne service
Coffee/tea maker
Fridge
Outdoor space
Patio
More
Access via exterior corridors
Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in between 2:00 PM - midnight
Late check-in subject to availability
Check-out
Check-out before 11 AM
Late check-out subject to availability
Special check-in instructions
- 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AUD 40.0 per night.
Payment types accepted at this property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: AUD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 25.00 per person (approximately)
- Airport shuttle fee: AUD 24.00 per person (one-way)
- Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old)
- Late check-out fee: AUD 90.00 (subject to availability)
- Rollaway bed fee: AUD 40.0 per night
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Property is also known as
- Hotel Grand Chancellor Palm Cove
- Grand Chancellor Palm Cove
- Hotel Grand Chancellor
- Novotel Palm Cove Hotel Palm Cove
- Palm Cove Novotel
Guest reviews
- Disliked: Cleanliness, staff & service, property conditions & facilities
This was the most filthy dirty run down dump to consider charging money to stay here is ludicrous if your Chinese and not very clean you will love it absolutely terrible from you leave reception till u see your room did i say room I meant caravan that’s what is was like filthy uninhabitable for humans the baby cot half chewed on and full of bugs no kitchen a fridge that was big enough for a can of coke what a joke avoid like a rash food terrible all catered for Chinese bench the massive flag over reception not fit for animals never mind humans
Stayed 3 nights in Dec. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, bed was very comfy, great WiFi, spacious property! Loved the pool and bar. Great stay, great price!
Stayed 10 nights in Dec. 2019
- Liked: Cleanliness, staff & service
- Disliked: Amenities, property conditions & facilities
We liked the breakfast deal 2 FOR 1. Great variety. The bar and poolside meals. Our 1st impressions - Just felt overall the property is a little tired and in need of renovation especially pool and surrounds. BBQ facilities would have been good as we would have liked to cook a few dinner meals ourselves to keep our overall spending costs on meals down. Accomodation and aircon was great. Just needed a picture or two on your walls I felt. No too bad all in all.
Stayed 10 nights in Dec. 2019
This traveller didn’t leave comments with their review
Stayed 1 night in Jan. 2020
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