Hotel Grand Chancellor Palm Cove

Photo gallery for Hotel Grand Chancellor Palm Cove

Primary image
2 outdoor pools
2 outdoor pools
View from room
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hotel Grand Chancellor Palm Cove

Hotel Grand Chancellor Palm Cove

4.0 star property

4.0/5 Very good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Coral Coast Drive, Palm Cove, QLD, 4879

Explore the area

  • Popular LocationPalm Cove Beach8 min walk
  • Popular LocationClifton Village Shopping Centre4 min drive
  • Popular LocationClifton Beach5 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)24 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sun., 27 Mar. - Sat., 31 Dec..

About this area

Cairns

Located near the beach, Hotel Grand Chancellor Palm Cove is in Palm Cove, a neighbourhood in Cairns. The area's natural beauty can be seen at Palm Cove Beach and Great Barrier Reef. Travelling with kids? Consider Skyrail Rainforest Cableway and Hartley's Crocodile Adventures. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

What's nearby

  • Palm Cove Beach - 8 min walk
  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 5 min drive
  • Kewarra Beach - 7 min drive
  • Trinity Beach - 13 min drive

Getting around

  • Redlynch Station - 18 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 24 min drive

Restaurants

  • Neptune's - 8 min walk
  • Il Forno Pizzeria - 8 min walk
  • Choc Dee Thai Restaurant - 8 min walk
  • Jasmine Rice - 8 min walk
  • 27 Degrees - 9 min walk

About this property

Hotel Grand Chancellor Palm Cove

Family-friendly Cairns hotel in Palm Cove, walk to Palm Cove Beach
2 outdoor pools, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. All 140 rooms provide conveniences such as fridges and coffee makers, plus patios and plasma TVs. Other amenities available to guests include in-room massages, hairdryers and safes.
Hotel Grand Chancellor Palm Cove offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to patios. 102-cm Plasma televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 18.95 for adults and AUD 11.95 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Golf

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Conference centre (5102 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 102-cm plasma TV
  • Films for purchase

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 30

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 March 2022 to 31 December 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 18.95 for adults and AUD 11.95 for children (approximately)
  • Airport shuttle fee: AUD 24.00 per person (one-way)
  • Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old)
  • Late check-out fee: AUD 30 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Chancellor Palm Cove
Hotel Grand Chancellor Palm Cove
Palm Cove Grand Chancellor
Chancellor Palm Cove Palm Cove
Hotel Grand Chancellor Palm Cove Hotel
Hotel Grand Chancellor Palm Cove Palm Cove
Hotel Grand Chancellor Palm Cove Hotel Palm Cove

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 293 out of 743 reviews
5 - Excellent 39%
Rating 4 - Good. 271 out of 743 reviews
4 - Good 36%
Rating 3 - Okay. 118 out of 743 reviews
3 - Okay 16%
Rating 2 - Poor. 41 out of 743 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 743 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was lovely.
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family
Unfortunately due to COViD amenities that includes bar and restaurant were closed. The resort needs a revamp and upgrade the the buildings. The cleaning of the rooms needs to improve as there was dirt/dust and rubbish under the beds.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant was not open and we had to go out for lunch.A bit of a nuisance. The Grand Chancellor is a beautiful hotel and our stay has been great.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great swimming pool
Stayed 2 nights in Jan 2022