- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in didn’t acknowledge wife at all. We are not in an Arabic country acknowledge the women. When taking payment to cover damage costs take a copy of card but don’t process it until needed. Was told it would take 7 days to get money back so made them cancel payment and got refund in 3 days. This should be looked into take payment straight away and then want you to wait 7 days not right.