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Best Western Astor Metropole Hotel & Apartments

Hotel Class
3.5 out of 5

Information

Reviews

3.7 / 5Good
1,344 reviews

Amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Brisbane City Hall
    7 min walk
  • Popular Location
    Queen Street Mall
    9 min walk
  • Restaurant
    Eat Street Northshore
    15 min drive
  • Airport
    Brisbane, QLD (BNE)
    15 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Apartment, 2 Single Beds, Non Smoking, Kitchenette

    Room Amenities

    • Studio
    • Sleeps 3
    More details
  • Deluxe Room, 1 Double Bed

    Room Amenities

    • 28 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Suite, 1 Queen Bed, Non Smoking, Kitchenette

    Room Amenities

    • Studio
    • Sleeps 3
    More details
  • Standard Apartment, 1 Queen Bed, Non Smoking, Kitchenette

    Room Amenities

    • Studio
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • 28 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details

About this area

Spring Hill

In the city centre and near a metro station, Best Western Astor Metropole Hotel & Apartments is in an area with good airport proximity and shopping. Queensland Performing Arts Centre and Tivoli are cultural highlights, and travellers looking to shop may want to visit Queen Street Mall and Portside Wharf. Consider Riverstage for a night out, and don't miss South Bank Parklands, a top local attraction. Our guests appreciate the property's central location.

4.7/5 guest location rating

Guests like it for

  • Walkable (107 reviews)
  • Quiet (65 reviews)
  • Safe (54 reviews)

What's nearby

  • Popular Location
    Brisbane City Hall - 7 min walk
  • Popular Location
    Queen Street Mall - 9 min walk
  • Popular Location
    Roma Street Parkland - 10 min walk
  • Popular Location
    Eagle Street Pier - 11 min walk
  • Popular Location
    Treasury Casino - 13 min walk

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane, QLD (BNE) - 15 min drive

Restaurants

  • Eat Street Northshore — 15 min drive

About this property

Best Western Astor Metropole Hotel & Apartments

3.5-star Spring Hill aparthotel in Brisbane Central Business District, walk to Queen Street Mall
A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a coffee shop/café, a 24-hour business centre and concierge services are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a hob and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a sofa bed and a coffee/tea maker.
Best Western Astor Metropole Hotel & Apartments offers 142 forms of air-conditioned accommodation with a safe and coffee/tea makers. This accommodation is furnished with single sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and a hairdryer.
This Spring Hill aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Diners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 19.9 per person (approximately)
  • Fee for in-room wired Internet: AUD 5.00 per day (rates may vary)
  • Rollaway bed fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Best Western Astor Metropole Hotel & Apartments Spring Hill
  • Best Western Astor Metropole Hotel & Apartments
  • Best Western Astor Metropole Spring Hill
  • Astor Metropole & s Spring Hi

Property amenities

Pool/Spa

  • Outdoor swimming pool

Internet

  • Free WiFi

Family friendly

  • Children stay free
  • Free cot/infant bed

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 19.9 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra beds: AUD 25 per night
  • Single sofa bed

Bathrooms

  • Combined bath/shower
  • Hairdryer

Entertainment

  • 42-inch LCD TV with satellite service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre
  • In the entertainment district
  • In the historical district

Things to do

  • Waterskiing nearby
  • Windsurfing nearby
  • Bike rentals nearby
  • Scooter/moped rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Golf nearby
  • Hiking/biking trails nearby

General

  • 142 rooms
  • 15 floors
  • 1 building
  • Built in 2002

Nearby activities

Activities

5 - Excellent
259
4 - Good
600
3 - Okay
307
2 - Mediocre
133
1 - Poor
45
3.6
Cleanliness
3.6
Service and Staff
3.7
Amenities
3.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When checking in didn’t acknowledge wife at all. We are not in an Arabic country acknowledge the women. When taking payment to cover damage costs take a copy of card but don’t process it until needed. Was told it would take 7 days to get money back so made them cancel payment and got refund in 3 days. This should be looked into take payment straight away and then want you to wait 7 days not right.

Stayed 5 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is very convenient (less than 5 minutes to central station, downtown). More surprisingly, I arrive at 8:00 am, and it's a big surprise that the hotel allow me for very early check-in. In enter the room and find that it's very spacious, and even with a mini-kitchen and all necessary cooking utensils!!!! Managers and officers are very kind, and clean up is very efficient. They even have discounted ticket to airport, and have indicator of remaining time of train departure. They even have morning call to remind customers to have breakfast. This is the most remarkable experience I have ever had. It's absolutely value for money.

Stayed 4 nights in Sep. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The friendliness of staff was wonderful. The location very practical. Spacious room!. Would def stay again! Thank you

    Stayed 3 nights in Sep. 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    I chose this property as it was stated free parking. when we arrived I was told there was no available free parking. I was asked what kind of car I had and when I said a ute I was told to go to the council car park down the road. Noise from the street was also an issue

    Stayed 1 night in Sep. 2019

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