Best Western Astor Metropole Hotel & Apartments

Photo gallery for Best Western Astor Metropole Hotel & Apartments

Primary image
Outdoor pool
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Best Western Astor Metropole Hotel & Apartments

Best Western Astor Metropole Hotel & Apartments

3.5 star property

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
Map
193 Wickham Terrace City, Spring Hill, QLD, 4000

Explore the area

  • Popular LocationRoma Street Parkland10 min walk
  • Popular LocationEagle Street Pier11 min walk
  • Popular LocationSouth Bank Parklands17 min walk
  • AirportBrisbane, QLD (BNE)15 min drive

Choose dates to view prices

About this area

Brisbane

Best Western Astor Metropole Hotel & Apartments is located in Brisbane Central Business District, a neighbourhood in Brisbane, and is in the entertainment district and near the beach. Museum of Brisbane and North Quay are cultural highlights, and some of the area's activities can be experienced at Eagle Street Pier and Howard Smith Wharves. Looking to enjoy an event or a game while in town? See what's going on at Suncorp Stadium, or consider a night out at Riverstage. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Guests appreciate the hotel's central location.

What's nearby

  • Brisbane Private Hospital - 3 min walk
  • Brisbane City Hall - 7 min walk
  • Roma Street Parkland - 10 min walk
  • Eagle Street Pier - 11 min walk
  • South Bank Parklands - 17 min walk

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • Two Cups - 4 min walk
  • Santa Monica Pizza Burgers Bar - 4 min walk
  • Indriya - 5 min walk
  • Cafe Pronto - 5 min walk
  • The Coffee Club - 5 min walk

About this property

Best Western Astor Metropole Hotel & Apartments

3.5-star Brisbane hotel in Brisbane Central Business District, near XXXX Brewery
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Best Western Astor Metropole Hotel & Apartments offers 142 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Farsi, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AUD 5.00 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 14.90 per night)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (237 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired Internet: AUD 5.00 per day (rates may vary)
  • Self-parking fee: AUD 14.90 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Astor Metropole
Best Western Astor
Astor Metropole Spring Hill
Best Western Astor Metropole Apartments
Best Western Astor Metropole Apartments Spring Hill
Best Western Astor Metropole Spring Hill
Best Western Metropole
Best Western Astor Metropole Hotel & Apartments Spring Hill
Best Western Astor Metropole Hotel & Apartments
Astor Metropole & Apartments
Best Western Astor Metropole Hotel Apartments
Best Western Astor Metropole Hotel & Apartments Hotel
Best Western Astor Metropole Hotel & Apartments Spring Hill

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 199 out of 999 reviews
5 - Excellent 20%
Rating 4 - Good. 448 out of 999 reviews
4 - Good 45%
Rating 3 - Okay. 228 out of 999 reviews
3 - Okay 23%
Rating 2 - Poor. 96 out of 999 reviews
2 - Poor 10%
Rating 1 - Terrible. 28 out of 999 reviews
1 - Terrible 3%

3.7/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

3.4/5

Eco-friendliness

3/5 Okay

Disliked: Staff & service, amenities, property conditions & facilities
For the price i was very dissapointed with the service. Room was outdated but comfortable.I was away from my room from 7am - 5pm n the room had not been serviced. The cleaners did arrive after i got back which was inconvenient. They changed towels only and left behind terrible BO. The restaurant n bar were both closed n have been since covid and wasnt informed. Wouldnt stay again.
Stayed 2 nights in May 2022

1/5 Terrible

Stayed 1 night in Apr 2022

3/5 Okay

Disliked: Amenities
Actually I expected better. Overall I did not like anything, many broken promises (pool not working, just one lift, the internet signal intermittent). Very low value for money
Stayed 7 nights in Apr 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No parking for guests anywhere close by. There was no towels in the room and they only had one to give us which they made us walk down to reception to pick up. The beds and pillows were extremely hard and uncomfortable and the power points were hanging out of the walls. This hotel needs a serious update considering the price is still as high as other hotels.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room in a good location. Friendly staff.
Stayed 1 night in Feb 2022