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Outdoor pool
Outdoor pool
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk

Guest reviews

3.7 out of 5 Good
997 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationBrisbane Private Hospital3 min walk
Popular LocationQueen Street Mall9 min walk
Popular LocationSt. Andrew's War Memorial Hospital9 min walk
AirportBrisbane, QLD (BNE)15 min drive

Choose dates to view prices

  • Standard Apartment, 2 Single Beds, Non Smoking, Kitchenette

    4.4/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsStandard Apartment, 2 Single Beds, Non Smoking, Kitchenette
  • Deluxe Room, 1 Double Bed

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 Double Bed
  • Suite, 1 Queen Bed, Non Smoking, Kitchenette (Penthouse)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsSuite, 1 Queen Bed, Non Smoking, Kitchenette (Penthouse)
  • Standard Apartment, 1 Queen Bed, Non Smoking, Kitchenette

    3.9/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsStandard Apartment, 1 Queen Bed, Non Smoking, Kitchenette
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds

About this area

Brisbane

Located in Brisbane, Best Western Astor Metropole Hotel & Apartments is in the city centre and near the beach. The area's natural beauty can be seen at Roma Street Parkland and South Bank Parklands, while Wheel of Brisbane and Lone Pine Koala Sanctuary are popular area attractions. Looking to enjoy an event or a game? See what's going on at The Gabba or Suncorp Stadium. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Our guests appreciate the hotel's central location.
View map
Popular Location

What's nearby

  • Brisbane Private Hospital - 3 min walk
  • Queen Street Mall - 9 min walk
  • St. Andrew's War Memorial Hospital - 9 min walk
  • Roma Street Parkland - 10 min walk
  • Eagle Street Pier - 11 min walk

Getting around

  • Brisbane Central Station - 4 min walk
  • AirportBrisbane, QLD (BNE) - 15 min drive

Restaurants

  • Eat Street Northshore - 10 min drive

About this property

Best Western Astor Metropole Hotel & Apartments

3.5-star Brisbane hotel in Brisbane Central Business District, walk to Queen Street Mall
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, self parking and concierge services. All 142 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include sofa beds and fridges. Complimentary wireless Internet access and wired Internet (surcharge) are standard, as are LCD TVs with satellite channels.
Best Western Astor Metropole Hotel & Apartments offers 142 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AUD 5.00 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: AUD 14.90 per night

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10 AM: AUD 19.9 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Farsi
  • Hindi

Business services

  • Computer station
  • Conference space (237 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 25.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: AUD 19.9 per person (approximately)
  • Fee for in-room wired Internet: AUD 5.00 per day (rates may vary)
  • Self-parking fee: AUD 14.90 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Best Western Astor Metropole Hotel & Apartments Spring Hill
Best Western Astor Metropole Hotel & Apartments
Best Western Astor Metropole Spring Hill
Astor Metropole Spring Hill
Astor Metropole & Apartments
Best Western Astor Metropole Hotel Apartments
Best Western Astor Metropole Hotel & Apartments Hotel
Best Western Astor Metropole Hotel & Apartments Spring Hill

Frequently asked questions

Can I cancel my reservation for free at Best Western Astor Metropole Hotel & Apartments and receive a full refund?
Yes, Best Western Astor Metropole Hotel & Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Astor Metropole Hotel & Apartments cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Astor Metropole Hotel & Apartments have a pool?
Yes, this property has an outdoor pool.
Is Best Western Astor Metropole Hotel & Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western Astor Metropole Hotel & Apartments?
Self-parking is available for AUD 14.90 per night.
What time is check-in at Best Western Astor Metropole Hotel & Apartments?
Check-in is from 2:00 PM to anytime.
What time is check-out at Best Western Astor Metropole Hotel & Apartments?
Checkout is at 10 AM.
Where is Best Western Astor Metropole Hotel & Apartments located?
Located in Brisbane Central Business District, this hotel is within a 10-minute walk of Brisbane Private Hospital, Queen Street Mall and King George Square. Roma Street Parkland and Brisbane City Hall are also within 15 minutes. Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 10 minutes.
3.7
Good
997 reviews
5 - Excellent
197
4 - Good
457
3 - Okay
223
2 - Poor
93
1 - Terrible
27

3.7/5

Cleanliness

3.7/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in May 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Stayed 1 night in Mar 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Staff & service, amenities
There was no hot water in the room and even after informing the reception it was not fixed
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location
We booked this hotel because of the close proximity to the hospital. We found it to be adequate for our needs. The room was spacious, well equipped kitchen and comfortable beds. The staff were very friendly and check in & out was hassle free. The continental breakfast was below average. There wasn’t a lot of options. The urn wasn’t hot, and we had to ask for hot water for our coffee. There were 3 jugs with the tiniest amount of juice in each. If you wanted any hot food, this needed to be ordered. Not very convenient if you’re in a hurry. The hotel itself was good but I would recommend eating breakfast at one of the cafes nearby. Overall we would stay here again.
Stayed 4 nights in Feb 2020

2/5 Poor

Stayed 4 nights in Feb 2020

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