I had an employee retreat in Bend and had two of my employees stay in this cute studio. The place looked exactly like it does in the pictures online and served it's purpose which is mainly for sleeping and if you want the ability to have snacks/small meals in, that too. But it's in such a great part of town that you don't really end up spending too much time inside. It's walkable to downtown, Old Mill and Box Factory with tons of food trucks, wine bars and breweries. It's also right across the street from Jackson's Corner. The only hiccup was that on the second day, the power went out in the bathroom and bedroom. Per their instructions, we tried to fix it by resetting a breaker but that didn't work. They had someone come out the same day to fix it which was great. Communication on this issue overall was great, but there were several hours in the afternoon where I hadn't heard a follow up on when someone would be coming out despite the property manager saying messages had been sent to me (which I never got). But - in the end, it was fixed and they were very apologetic. Check in went smoothly as well other than that I was getting nervous at not having any communication on the check in process up until about 3 hours before we were allowed to check in. I think having 12 or 24 hours notice on how to check in would be better, so guests are worried that something maybe hasn't gone through correctly! Overall, I would recommend this place to anyone who wants a great spot in town.