Top Hotels Near Royal Festival Hall in London from AU$247

"Vijay, porter in reception was super helpful."

"Dear Hotel Management, I am writing to express my disappointment regarding the handling of my recent booking and cancellation request at your hotel, where I have stayed regularly for the past 15 years whenever visiting London. After the Middle East conflict began, my flights were cancelled and I contacted the hotel requesting cancellation of a booking, but I never received any response. Recently, I again chose your hotel for a one-night stay. Due to flight delays, I arrived at 6 am and appreciated the late checkout extended until 5 pm. After my London–Rome flight was cancelled, the airline initially rebooked me two days later, so I extended my hotel stay for 3 nights through Expedia at a cost of about AUD $1600. Only 30 minutes later, the airline advised I could depart the same day. I immediately spoke with reception and was told the booking could be cancelled, and I was given a cancellation number so Expedia could process the refund. However, when Expedia contacted the hotel, the cancellation was rejected. Expedia is now asking me for the receptionist’s full name and role, which I find unreasonable. Guests should be able to trust information provided by hotel staff. This situation has seriously damaged my trust in the hotel. After 15 years as a loyal guest, I feel this matter has been handled unfairly and I respectfully ask management to review and resolve it fairly."

"Extraordinary location , staff was so pleasant and helpful, room was beautiful and nice. We truly enjoyed our stay here and can’t wait to go back "

"Breakfast buffet was great, room was a bit small but perfect for solo traveler. Location was perfect ! Nightlife is literally walkable ! Theatres are walkable! Restaurants are walkable! Hotel is super clean , nice cute gym! Would definitely recommend! "

"Clean room. Nice view at the 12th floor bar."

"Great stay! Perfect location."

"Excellent hotel"

"This is the hotel you want to stay at in London! The front desk staff are amazing the bell man and concierge is just fabulous. The servers and housekeeping just know what to do! It’s a luxurious experience staying here with out the price tag of central London. This is my third stay and every time I just can’t say enough about the staff! You make the holiday! Thank you!!"

"Clean room and staff was very helpful from the front desk check in and the am cleaning gentleman that helped my wife, child, and luggage out the door thank you."